I have been seeing Dr. Miller since 2008 when I was lucky enough to stumble upon his practice…read morewhilst living in Brookline. He has an amazing eye for aesthetics, and has helped maintain my youthfulness and beauty by means of botox and occasional fillers. I trust him implicitly to deliver completely natural results. I agree with all of the other 5* reviews and have recommended him to several of my good friends, who are now patients of his (and now we all look younger than our years!)

I have been a patient of Dr. Miller's since early 2000's and have had several skin and surgical…read moreprocedures over the years. After leaving Boston for CA, I have traveled to him several times for his undeniable expertise. My own mother thought I looked "incredibly rested" and didn't know I had extensive surgery just a few weeks prior to seeing her! After having my upper eye lids lifted more than once, there is no scar and I do not look altered. What separates him from others is that patients look natural, and not as though they had work done. His staff is fabulous, and the fact they are longstanding speaks to his overall commitment to his craft and business. I cannot praise him and his staff enough!

Dr. Frankl is fantastic. She is extremely nice to her patients and really cares about them…read more Unfortunately, she's not taking new patients, but if you're lucky enough to already be one, then you're one of the lucky few Americans to be getting A++ quality care.

She was very thoughtful and ex-Plained situations well. Her NP was also very friendly and kind…read more My only complaint with the practice was that I had a problem that I was very anxious about and she would not return my call. I must add that I rarely, if at all, called her office to talk to her. I think that she should have returned my phone call. I left her practice.

Yes, the doctor runs late, but WOW he is worth the wait. He really cares and wants to help you…read more Highly recommend! My consult was over 1 hour, and he explained everything in detail.

I had a full facelift in November 2020. Dr Slavin and his team were honest about expectations and…read morewell as compassionate and discrete. After I had the surgery, when they removed the bandages for the first time, I literally wept tears of joy. I have a neck and a chin again!!!!! My face looks a good ten years younger or more AND it looks totally NATURAL! Dr Slavin has the credentials and artistic talent to create beautiful and natural results. Dr Slavin does not advertise his services, he is word of mouth only and his reputation speaks for itself. I'm posting these before and after pictures, the after picture (bottom photos) was 3 days after surgery. Dr Slavin is my hero!!!!!!

I've been seeing Kelly Buchanan for skin checks and funky moles for three years now. She's amazing…read more She's always super friendly and knowledgeable. She always makes sure that I understand what she's doing and why. I always leave feeling like I'm safe and well taken care of. She has removed parts of my body with a razor blade multiple times and I still like her this much. (Biopsies! Even those don't suck here). I'm very burnt out on doctors, but coming here is a pleasure. Front desk and receptionists are also always pleasant! I've never had any trouble scheduling or billing.

Unfortunately, my experience throughout the Accutane process at Skincare Physicians has been…read moredisappointing. The biggest issue was the lack of communication. As a first-time Accutane patient, I often felt like it was assumed I already knew how everything worked, and when I didn't, there was very little guidance. The scheduling department was also very rude at times. After hours of trying to get in touch with someone, I was told I couldn't be seen until August and was made to feel like the situation was entirely on me. Only after finally speaking with a nurse was I able to get the help I needed. At my fifth appointment, I was suddenly told my insurance didn't cover out-of-state visits, despite having already been seen there multiple times without anyone ever mentioning this. Had I known that from the beginning, I could have planned accordingly. I take responsibility for anything I may have misunderstood or missed, but I wish the office would also acknowledge that better communication could have prevented a lot of this. I'm only staying to finish my Accutane course, but overall this experience has been emotionally exhausting. Anyone who has struggled with acne knows how difficult that journey can be, and I wish I had felt more supported throughout the process.

*sigh* It's been one problem after another since BMC took over from St. E's, where I'd been a…read morepatient for over 24 years without a single issue. I got a letter from BMC about a problem with Medicare. Though the envelope was addressed to me, the letter was addressed to someone else. TWO someones in fact: At the top it says "To: Isabel something" and in the body it says "Dear Pinnace somebody." And "Medicare file has a conflict with your name, date of birth and/or gender." Ya think?? You are clearly confused, BMC. Are you using AI maybe? I only ask because I have had Medicare at St. Elizabeth's for five years without a problem and now you have taken over and everything seems quite shall we say, fucked. So I called BMC, waited on hold, talked to someone I could barely hear--she sounded like she was at the bottom of a well. She put me on hold again, and after a while, without coming back, transferred me back to the main menu again. I pressed the option I thought was best and got put into a hold queue. For 25 minutes. Finally I pressed the option to get a call back. The recording said "Do you want a call back at..." and said a totally different number that isn't me at all. *sigh* My sweet Lord, these people have no clue. They give you a chance to enter a different number, so I did that. That was two hours ago. Now it's after five. I put a note in the patient portal, but they give you so few characters to write that I could hardly explain what happened. In the portal I saw a category for "Letters," presumably for the Letters they sent to you? I checked, and it says that I have no Letters. But I have this Letter in my hand. God, I miss St. E's.

The pain clinic is an absolute disaster. They need to update the waiting room, providing more space…read morefor people to sit. Providers run up to 45 mins behind, regardless of the time of your appointment. Equipment and rooms are dirty, old and outdated. There is one very nice medical assistant who makes this experience somewhat pleasant. The Providers seem to switch out every 3-4 months on rotation, I have seen some truly terrible MDs and some very decent ones. Coming here once a month is miserable.

Everyone there is very caring and friendly. They go the extra mile to make sure you and the baby…read moreare healthy. I highly recommend it.

Last week I called NEOBGYN and was so happy because the receptionist made the intake process so…read moreeasy and got me an appointment within the next few days. Fast forward a few days later and I arrive for my appointment and was greeted by reception and Amanda was fabulous and made my first appointment easy. The MAs were great too. Then, I met the NP and it all went downhill from there. The NP has terrible bedside manner. I was met with a judging demeanor and was pushed to get on birth control and not even warned with any of the side effects and she didn't really care that I wasn't interested in it. Later she called me to give me my results and her tone was almost sarcastic , it really upset me. I think NP Brianna can use some lessons on how to treat patients with respect.

I did injections with Elizabeth and it was one of the best experiences I have ever had! From…read morebooking the appointment to the end Mariana was more than helpful! I have been doing injections like botox and juvaderm for awhile & trying to find the best nurse for years... BINGO here she is, Elizabeth! She actually educates you on the products and talks you through it which is great because a lot of others I've been to are quick to stick needles in your face and grab your money. Elizabeth is not like that at all her goal is help her clients achieve a look that they are both comfortable and pleased with. I love the staff here, not only are they beautiful but so professional and down to earth. Please don't waste your time searching anywhere else, this is where you should be going if you want to get the best injections. I'm loving my results and can't wait to go back.

I called as a first-time client to set up an appointment. I decided to cancel the appointment…read morebecause I had other priorities. I made them aware 48 hours before cancelation (per their rules). They initially denied me, saying it should be within 48 hours. I do not understand the disconnect between why the person I was talking to (Andrea) had told me she received my email and was "planning on calling me back." and why I still had to argue about why I should receive my deposit of $250 back. I talked to the manager, who also made it hard for me initially (giving me the same spiel about 48 hours, when I did?!!) but eventually gave me my money back. This tells me: They do not care about their policies (because I did just as they required). It was about keeping my deposit. Money. This is an awful business and doesn't deserve your hard-earned money!

Overall, I was very disappointed with my experience with Dr. E. Throughout our interactions, I felt…read morethat he spoke at me rather than listening to my concerns. I repeatedly explained that my pain was in a different area than what he suggested, but my input often seemed to fall on deaf ears. When I finally got him to focus on my concerns, he agreed to review my MRI data--something I would have expected to be done early on, before recommending treatment. Unfortunately, when I arrived for the MRI review, he was 45 minutes late and informed me that he had been unable to access the MRI due to technical difficulties. When I asked why he hadn't called to cancel the appointment, he replied that he didn't realize I had one scheduled. Dr. E may work well for other patients, but my experience was not positive. I want a physician who listens carefully and reviews available imaging before making recommendations--Dr. E did not meet those expectations. In my opinion, it may be worth looking elsewhere, though others may feel differently.

I was very pleased with my visit to New England Podiatry Associates. The office is easy to get to…read moreon the T (short walk from Green Line Chestnut Hill stop) or by car, since they have a parking garage in the building. The employees were very nice and friendly, as was Dr. Murano. He recommended conservative treatment for my buniin, although he did explain surgery options. I was glad that he did not recommend surgery if it was not really necessary. The whole thing went very smoothly and I would definitely come back here if I need a podiatrist in the future.

I can hear you. Ears have kept going for me and love classical music. 80 yrs old…read more Dr vernick has an excellent way of relating to folks.

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time…read morewas a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!!

A long history featuring Hips (4) Not all mine. My late wife had 2 done and was happy with Dr…read moreMattingly, as was I for both my hips. Knees to come, I think.

Since Dr Van Flandern has moved to another practice it's not the same. I tried to get appointment…read morewith him and was told he only see patients that already know that they need knee or hip surgery. I ended up seeing a NP which when I made appointment was told that Brian was the doc's PA. I had an X-ray on my left knee . My right hip was in a lot of pain but was told that they couldn't X-ray it at this visit ....one body part per visit I was told. If this isn't the most screwed up logic I don't know what is. I rea like Dr Van Flandern but this new practice sucks.