Had to go to court. Sent truck in because of a flat, he wouldn't return it for 8 months until I took him to court. got a stripped truck back. He's a thief. Don't use him read more

Dice’s Diesel - Stripped truck - Commercial Truck Repair Near Me

The staff was very accommodating, they were very helpful and went beyond the normal goals to help us get back on the road read more

Pulled in since we had a screw and low tire! No way we could have made it back to El Paso from Van Horn! Mike took my tire off and fixed it immediately! It was done in 20 minutes and we were back on the road!! Thanks MIKE!!!! read more

Stopped on my moto to get some air in tires and Eli and Michael dialed me in! Thanks fellas, much appreciated! read more

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Bunch of clowns especially the so called owner "dice" says yes "come in in we'll take care of you" and no show, do not waste your time here, they start dismantling your job and leave it on purpose to "attend" other customers , meanwhile they're all in the office smoking and bsing. It's definitely a sht show circus, procrastination at its finest in here. The list goes on. These scammers Left gaskets missing, tools left in my engine compartment, simply pathetic . Do not give your money to this rat. Negative stars from me. Just read the reviews people. talk about kicking the working man while he's down. read more

Worst shop I ever went to. Dude kept dicking me around. Said he would be there first thing in the morning didn't show up till after 1 pm. Took 6-1/2 hours to get a part that was only 4 hours away. Even tho he knew I was on a time limit. One of the employees reaked the booze. read more

If you don't want to get beat out of your money & spend weeks in a hotel. Don't call them . The owner is a habitual liar & he will block your phone calls. I had to get my truck towed out of there . read more

Very expensive !! Not good service, either waited for 7 hours on a tow, and was told he's on his way and it didn't get towed until the next day. And then when I talked to the tow truck driver, he said, the guy didn't even order him until the next day, so they lied, also. Charge four hundred and thirty dollars for not even hardly even looking at the problem. I'm a firm believer in what comes around goes around.You can't treat people like that and get away with it forever. d read more

Don't waist a call. Waited 3 days for service. I was told everyday that they would be out later in the day. No one ever showed up! I had to have my RV towed to a repair shop. read more

If we could give a 0 stars we would. They took 4 days to repair a harness on our truck. When we asked for the reciept of the new harness they said they would send it. They charged us 8K and wanted to charge another 4K for the CPC that they started work on without consulting us without giving us an estimate. We had to pick up our truck with our tow truck and brought it to our mechanic and all they did was twist some wires around. read more

DON'T EVEN WASTE YOUR TIME! I was stranded with a blown turbo gasket. I had the part already and they promised to come install it two days later. They never showed for the appointment. I called and they said the technician was "on his way." He never showed up and they completely ghosted me from that point on. I ended up changing it myself with the help of a knowledgeable friend who luckily happened to be nearby. read more

Wish I could give this shop negative points. Went there to get out front brakes changed and bill came out $1377.00 and for the same job, I had paid less than $400 on another truck at a different shop. A) He put $200.00 freight charges for getting the set of brakes and did not once inform us that he was getting brakes from El Paso or informed me about the charge to get the part. Otherwise, I would have asked my driver to head towards El Paso to get it fixed. B) He charged $390 for the brakes and when I informed him that it cost no more than $200, he replies "That is my mark up." Shops charge 15%-20% in mark up all over the country but he set a record.That is price gouging and against TX state law. I checked the price of the brakes from where he got it and it is less than $185. AVOID AT ALL COST. I WILL MAKE SURE HE SUFFER CONSEQUENCES WITH THE HELPOF STATE OF TX FOR LOOTING TRUCKERS SO HE WON'T DO IT AGAIN TO FELLOW TRUCKERS. read more

Straight BS!!! I called this place an hour ago when I was an hour away. And explain to them that all I need was a simple oil drain, and I have a time-sensitive load and I only had 30 minutes. The kid said to go to the shop and his dad would be back from lunch. Well here I am a half an hour later, time wasted, and still have my issue, and there's nobody here on the grounds and the door to the "business" is locked with a padlock There's actually another truck driver that told me he's been sitting here since 8:00 a.m. because they apparently 'fixed' his radiator yesterday, and now it's blowing coolant out of the top of the reservoir and the poor guy is waiting on somebody to come help him. That's a testimonial to the work they do here, and he warned me without warning me. I'm out of here, and I wouldn't suggest calling them, especially in an emergency. You're definitely rolling the dice if you come here read more

Dice’s Diesel - Front of the building - Commercial Truck Repair Near Me

Hands down recommend this shop. Helped us out of a bind when we got screwed by another repair shop. Prices are reasonable and the repair was quick. These guys know what there doing. Only bad thing to say is that it's hard to get ahold of the shop by phone, and voicemail box is always full. If it had been easier to get ahold of the shop this would be a 5 star review. read more

Talk about a Rip off!! The guy wanted to charge 250.00 to reinstall a tire on a rim. My tire and my rim!!! Then this guy started calling and texting me, harassing me. My advice is do not use this company, even as a last resort! read more

I'm an owner operator. 5days ago 2/18/23. I was traveling thru van horn and in need of a replacement fuel filter also had a battery cable issue whereas I had two batteries installed by a different supplier and the cables were connected wrong. wasn't charging and I didn't have a multi meter to figure out how they belonged. called Dices for repairs. Two hours to change a fuel filter (30mins to go get it from Napa) shou have been a 15 min change plus time to get it 45 mins. Not to mention the guy trying to do it figured out which filter wrench to use by the third attempt at simply removing a fuel filter. then he was helpful with the cables but if I hadn't been assisting he seemed unsure of what to do next. in fact I figured it out and problem solved. So I get the bill. it sucked but that's what people come to expect when they need repairs while traveling and Dices diesel doesn't disappoint you. Over priced over rated and under experienced service is what you get. I can accept that and move along But the invoice was made out to the company I'm leased with and I have been texting emailing and calling them for 5 days to simply resend it with my name after all I paid it with a bank card in my name. I had one reply the day of service and then they fell off the face of the earth. what a loser rip off bunch of thieving idiots. God Bless anyone stuck with these clowns. I would offer a half star for effort and minus 5 for performance read more

Dice’s Diesel - Two hours for fuel filter and one hour to figure out charging issue. With help from the driver. What a bunch of Jabronies - Commercial Truck Repair Near Me

DO NOT USE!! I am an owner operator and was making a delivery headed out of Marfa. Fuel gauge was broken and ran out of fuel; 45 mile round trip for technician to bring fuel. The technician that arrived 2.5 hrs later was kind and helpful. Shop charged $612.00 just for delivery of fuel. SHAMEFUL!!! read more

Do not come here they will tell you it be fixed by certain time but won't even start on it at all until way past time there have you drop trailer pull in there gate take off to get parts and not return there leave lock the gate so you can't leave and when you call there keep lying saying there about to get back and there have someone start taking it apart for when they get there but you know it's a lie because there's no one there and your locked inside gate alone so you can't even leave there place while they lie all day long and evening to you and your company.Find someone else but don't come here unless you like being locked in and lied to all day.Was told at noon be done by 7 pm I'm still here going on 8 pm and guy still saying on phone he almost back with parts and someone going take it apart but no one here so probably be tomorrow if I'm lucky good thing I got food and drinks on truck because I'm locked in with no way out read more

1 star is too much!!! Driver on the side of the road with a blown tire. Told me 45 minutes. After over 2 hours he would not answer my call. Honestly glad he didn't show up, If he cant even do that, how could he possibly know how to repair a truck. Unless you have lots of time to waste, call someone else. read more

This company lied over and over to my friends while keeping their motorhome for 3 months without doing any work to repair it. They broke down while travelling through TX and had to return to AZ. Now I'm getting ads for Dice's Diesel on my news feed and asking me for a review. I would never recommend this company. No stars from me but I have to select a star in order to post. There's your review. Will the ads stop now? read more

We were very disappointed in Dice and amount he charged. It seems excessive to charge $150 for service call and $175 /hour for a minimum of 2.5 hours. Suggest getting a quote before having them come out. His crew was pleasant and capable and did a good job. We had a minimal job that took about an hour. They moved a generator exhaust pipe back to the proper location and secured it on our RV. His initial bill was over $600! Don't do what we did! Get a quote first! read more

Good communication with service manager. Quick to respond and take the job. Mechanic treated our good. I do recommend this company and keeping there number on file for next truck repair in the Van Horn, TX area. read more