took my truck in here a few years ago and got totally ripped off. They charged me 5k and didn't do…read moremuch. Then last week went in for a part and it was $200 but the same part was $40 at Napa.

@Tony Hornback, Dear sir, Amy and Wyatt assisted me in my recent purchase of a gladiator at your…read moreestablishment. They were kind and respectful, and I enjoyed them on a professional and personal level. If how the customer feels after they purchase matters, I'd just like to leave a few comments. I tried to email you directly, but couldn't find an address specific to you: (1) I didn't love the trade I got-- felt very low, considering my vehicle was a '25, 10k miles, and had 4k in upgrades to it; that being said, I accepted it, so it's a moot point; (2) when I drove home and took the freedom top off, I realized the dashboard had considerable sun damage that could not be seen with the top on; however, I would've bought it anyway, so that's not super relevant; (3), the thing that kind of irks me and seems worth addressing-- I had to refill the gas tank before I even got halfway back home! My trade had the gas filled before I came to Sandy, and I left with less than a quarter tank in the Gladiator. Ethically, there's nothing wrong with this, but on principle, it seems "pretty weak" that someone could buy a truck off the lot and not have the dealer at least fill the tank. That being said, the sale price of the gladiator was great (but kind of a moot point when the trade was so low-- 22k for a like-new wrangler sport with new bumper, winch, and rims?). Anywho, thanks to Amy and Wyatt, and that's my 2 cents.

Had a part ordered for overnight shipping. It ended up taking an extra two days to receive and then…read moreit was the wrong part. When I came in to get it fixed and get the right part they had no idea how they accidentally ordered the wrong part and the new part was going to be double the price, awful customer service didn't wanna help at all they see is to be my favorite our auto parts store but because of the service I received today very disappointed. They should've gave me the same price and gave me the right parts.

We broke down 24.5 miles out of Portland on our way to Bend for a weekend of camping and…read moreoff-roading. Enter our very own guardian angel, Patrick. Not only was he courteous, professional and helpful, but he also helped us track down a hard to find alternator so we could get back on the road. Super friendly and we'll be stopping in again the next time we head to Mt Hood. Thanks!

Every time I come to this location, I am floored by how badly customers are treated. Whether it's…read morelaughing at customers' genuine questions, calling them names behind their backs, or using obscene language around customers, I keep coming back to give them another chance, but it's somehow continued to surprise me. I will not be giving them another chance.

Kyle and Zues were top notch!! Both were very helpful, greeted me when I walked through the door…read more Asked if I needed any help finding anything, and hopped right out from behind the counter to help me. Double checked to make sure I had got the right product. I prefer Oriellys over Napa, but the product I got was more than Napa, and they said they really appreciate my business and price matched for me. I've always been happy with service at oriellys but they went above and beyond. Were very personable. They helped another lady while I was there and treated her the same. So many people are miserable in their job and it shows. It was apparent they both love their jobs, and took pride in their customer service. As a business owner, employees that pride themselves in customer service are crucial to a successful business. Will definitely be keeping my business at O'Reillys from here on out.

Went in to store looking for an item which I couldn't find in searching the aisles on my own…read more Cashier left his post to walk me to the item rather than just pointing a finger in a vague direction and explained difference between two similar items. When it was time to pay, I learned this business offers a discount for AAA members. I'm a happy customer-- thanks !

Great deals and great products, friendly customer service, and that Nick guy on the counter is such…read morea swell guy, shucks somebody should give him a raise.

I can't say enough good things about Mulligan's. Ryan Mulligan and the work he did for me is top…read morenotch. Competitively priced, but without skimping on quality or superb workmanship. Would I use them again? In a heartbeat. You earned a customer, Ryan. A+

We take all of our vehicles here for exhaust work and more. Ryan always delivers top quality…read moreworkmanship! we would recommend his shop to anyone looking for quality work at a fair price!

GREAT customer service seem always to have the obscure parts i need, reasonable prices. On my…read morebucket list to stop by and say Hi. Thank you WCAS

stay away ! --from wild cat wreckers--i talked to a kelley 3 times needed a transmission dip stick…read morefor my 1963-ddodge step side, --never called me back after each time, dont give them your buisiness ! --there terrible //////

I went into B&R auto wrecking on Boring Oregon to pick-up an online ordered trailer hitch. I had…read morespecifically inputted into their order form comment section to include all hardware. Upon arrived to notice no hardware to mount the hitch. I wanted to praise Roger, the customer service rep to understand the situation and work with me by taking me out to the yard to locate it. People can make mistake, but the important thing is how-to work with customers to resolve is the key. Thank you Roger for all your help! When search for future parts, B&R will be one of my first place to shop and highly recommend others to consider this place.

I bought a part in the morning and I waited all day long at their site, and when they finally push…read morethe order it was around 4 o'clock and they broke the tool to take it off, so waiting around for no reason

RUN FAST & FAR from this place!! Don't let these shysters ruin your summer or vacation plans. They…read morehave ZERO pride or work ethics. They're only interested in their cells or office B.S. No idea how this family run business has stayed alive with the horrible (non)service they (don't) provide! PLEASE heed my words & go elsewhere for service or you will be paying for it in lost time on the road or a lost family vacation & top that off with total mind bending frustration. Argh!! It should be a crime for this crapola place to still have a license to operate. STAY AWAY!!

My husband and I went in here looking for a travel trailer. We went in and they had their little…read moredogs running all over, very cute, but I could also see this from another person's perspective that the dogs were not so cute running everywhere and had more of the owners attention than the customers. They were friendly enough but not really into showing us stuff, they told us to go look around and nobody ever really came out to show us stuff. We ended up leaving without much more information than we went in with. They are friendly in there, though.