Take my word, they only care about MONEY! I would re-think moving here. Management is not reasonable to anyone who complains!

When DJA owned our property and Dick James was still running the company they made sure to fix things in a reasonable amount of time. My negative review isn't about him. It's about his children- they didn't care about the residential side of their business and that was why they sold it to Trion. When they took over it seemed like it took forever to get anything fixed. That includes the leak behind the bathroom wall- which I was told "wasn't there", the broken toilet seat that was leaking "dirty water" into the house, the refrigerator that is still the same low-level Kenmore garbage which leaked frequently- it wasn't broken and the washing machine with the dead bearings. We went through 5 apartment managers during the DJA years- one of whom didn't like my music and blamed it on the upstairs neighbors who sent a "random email" to them. I was informed that you could in fact use some kind of online complaint form at their client portal but during my research was never able to find it. They didn't pay their bills on the way out and the first month of Trion Properties running things we saw the garbage being piled high. Looked positively "trashy". All in all. If they ever get back into residential properties I'd steer clear of them. read more

It has been over 2 weeks since I have left my apartment at Cordova Village. DJA properties is now charging me for an additional 10 days when I have been out of the apartment. I put in my notice for June 10th 2021 via email. I vacated the premises 5/28/2021 because I was told by my apartment manager Emma Amaya I had until 5/31/2021 to turn in my keys via her drop box. She removed the charges then added them back on. She is no longer returning my calls. I will have no choice but to seek legal action against her and DJA properties if this issue is not resolved. She's taken complete advantage of the situation at hand. I'm extremely disappointed in her and DJA properties as getting into my apartment was a great experience. Now that I've left it's a complete different story. Run from them as they will steal your money and dismiss your calls. read more

I have so many terrible experiences with this crook property management Company (DJA). And I was even shocked when I saw how unprofessional the corporate staff are. Please stay away from these people. read more

I am a former tenant of the Ashbury apartments, DJA took over management of in June. I moved out in August, with appropriate notice and requested my deposit returned to me within the expected 21 days. Int he beginning of September I received an email requesting my new address. By early October I had still received nothing and began dealing with Ayesha Butt on a basically daily basis to get this taken care of. I finally received the check in late October only to be told by my bank this morning that the check was canceled. I am understandably extremely upset and no one answers phones or returns calls. I have called both DJA and Ayesha and have emailed with no communication whatsoever. read more

horrible horrible property management. I dealt with frustration and issues with WindGate apartment complex for over two weeks just applying for an apartment. Terrible terrible company. read more

There is someone in one of the apartment complexes that they manage abusing a dog. I witnessed it first hand. I tried reaching out to them to obtain information to forward to animal cruelty to try to save this poor animal's life because who knows what it's enduring behind closed doors. They told me in order for them to report it I need to know a name and a unit number or I need to report it myself. I tried explaining I don't know anything about this guy, other than he's abusing an innocent animal and lives in your complex. You would think in this situation since it is inhumane and a life is at stake, they would work to try to bring justice to this animal and get it out of a situation it shouldn't be in. They just continued to say they weren't able to help. How unprofessional is this company, do you not have lease agreements on file for your tenants as well as possible documents for a pet deposit? It's not your problem as long as he pays you guys his rent on time in full, right? From what I've seen from the reviews already, these people are trash to begin with. If you're looking to do business with this company, DON'T. The apartments I'm referring to in this post are the Fairway Commons apartments off of watt and pope read more

I applied to one of Dick James & Associates properties on April 19th. I waited two days with no call back. Finally, 5 days later I get a call back from the manager stating I was approved and I needed to bring in my $300 deposit to hold the unit. It was 9:30 on a Monday morning and was unable to leave work until 7pm that evening. However; I had my mother retrieve the cashiers check and drop it off at 4 pm the same day. As she dropped it off the manager said the unit was no longer available and that someone else already put a deposit down. The manager explained that he FORGOT to call me and let me know. I was then denied the return of my application fee. Tying to find housing is not a game, but apparently it is with this complex and or company!! Take Note! ( Bella Pointe Apartments) read more

The best piece of advice I could give any tenant, or possible tenant of Dick James: KNOW YOUR RIGHTS! Dick James & Associates has no problem taking your money! They are dishonest, and will take every penny you give them. From talking to neighbors, and people who have moved out, they take everything they can out of your deposit. They do not give you any information about your move out (Where your keys should be turned in, who they should be turned in to, and ESPECIALLY a move out inspection). They use your deposit as a way to make money, and here's how: That clean they charged you for ($125-$200) was done by a cleaner they have on staff. The cleaner gets paid by the hour, and DJA makes a profit off the rest. So like I said before - KNOW YOUR RIGHTS! Don't let them take advantage of you! ALWAYS take pictures, and document any and every problem. If you don't, they can and will take advantage of you and your money! If you happen to be on the hunt for an apartment and find out it's a DJA property- RUN!!!!!! RUN from the terrible business practices! RUN from the lies! If you already rent from them- RUN to Fair Housing! www.courts.ca.gov/1049.htm http://www.dca.ca.gov/publications/landlordbook/sec-deposit.shtml read more

Terrible property management company! Way too overpriced and terrible customer service. They KEEP your security deposit after you move and charge you for everything. Do NOT rent from them at all. THEY ARE SLUMLORDS and very discriminatory. I was a tenant for nearly 4 years BEFORE this company took over the Hurley way location and nothing at all was new when I moved in I have the documents to prove it and they still took over 80% of my security deposit for an OLD CARPET THAT WAS OLD WHEN I RENTED IT FROM THEM. They are true slumlords and a fraudulent company that steals faithful tenants money. You have several options of places to rent from please do NOT CHOSE DJA at all. As a Sacramento native I encourage you to seek housing elsewhere! Sac state students do NOT RENT FROM this HOSTILE AND DISCRIMINATORY establishment. read more

Not too sure how they were able to remove my review. But I am reposting because this information needs to be here. I am writing this post to warn anyone that is thinking about applying to work or rent with this company. I am a former employee and resident. I will start off by saying the previous post regarding all the employees being related is 90% true. Only because there are some employees that are not, like myself. This company is indeed a slum management company that only works with slum owners. Don't believe me? Look up all the properties they manage on their website. Here you go djaproperties.com If you are an employee and try to fix the property you are located at you will be fired as I was. If you go to HR to bring to their attention of the illegal actions of other employees/family members you will be fired as I was. If you are a tenant of theirs they will not fix anything. Leaks, nonworking appliances, heater, roaches, rats, structure issues, garbage issues, ect... If you are a tenant and have notified management of an issue they will not make repairs because it cost too much money and their area manager is more concerned about going over budget then making sure the tenants are taken care of. It's probably best to spend a little more a month for a nicer complex managed by anyone else but them. And if you are applying for a position please note they will fire you if you do not go along with their slum lord mentality. read more

Update... After calling DJA, the receptionist basically said I needed to deal with the manager of West Wood Apartments. As if DJA had no control over anything. The very next day I got a call from West Wood Apartments. I was sent a revised statement and refunded the $22.00 for the drip pans that cost me $4.00 at Wal-Mart and the $93.00 for the damanged carpet that was noted on my move in check list. The manager stated "he was not aware..." So, does this mean that by default you just allow people to be charged what ever and no one cares unless someone complains. I feel for the people who never said anything. Along with my new statement was an invoice for carpet cleaning. This was not included with my first statement. Funny thing is the break down. $65. To clean the carpet, but now $45.00 because they claim "heavily soiled... Carpets black with lots of ground in dirt and soil". And $15.00 to deoderize. Wow... I get the $65.00...maybe the service is worth it, but black carpet... Funny that was not on the move out check list either. I gave you an extra star for making the call to West Wood Apartments... Aside from that, no points for the PR work. Clearly the fact I got what I did get back shows that my deposit was taken with out any concern until they got caught. DJA will allow many others to suffer the same fate I feel. Future renters, video and take pictures when moving in and out. Contract your own cleaners and provide invoices to these pirates. Save yourself a few hundred dollars and a boat load of stress... read more

This Company is not very professional all they care about is money they are not very responsive to helping people whether it's a tenant or an employee read more

This company bought and oversees the apartments since 10/2016. They fail at every level and most definitely upper management such as one named Colim out of Sacramento fails in professionalism, respect and behavior. I've been without heat for almost three weeks, they supplied a small heating unit for a 1200 square foot two bedroom two bath apartment with no carpet. I'm told that only if the air is 55 degrees or under am I considered an emergency. Small children freezing doesn't matter. This is only the tip of the iceberg with this company and as Colim told me... I've got 1,000s of apartments to oversee and you expect a call right away. NO DJ & Associates, I expect you to do your job and respond. read more

I wanna put no star. This management company is the worst. They came in jacked the rent by 200$ ..yes prices are going up and thanks to companies like this they will continue. Price gouging. I will never rent from Dick James. .I have other friends in different apartments with the same problem. Read yelp before moving into any place. read more

2nd response - I have emailed you twice Kelly with no response. I'm going on to 72 hours waiting for a call back from corporate. Hopefully this shows people how much this company doesn't care. Kelly I have emailed you - with no response back from you. Update- this company is so unprofessional. Can't get answers from the front office ladies. Standard response is I don't know. I just do what I'm told or to call corporate to solve your tenant issues. Call corporate and they have the same answers. A bunch of I don't know or they transfer you to a random voicemail. Or HANG UP ON YOU! Thank you to Linda who likes to hang up on people. The lack of professionalism from this company is something else. There isn't any at all!! They are rude and care less about the tenants. Once again stuck as a tenant with no rights! They do not care that there is a existing lease with no clause about being bought out, changing everything like how we pay our water bills. Changed the amount but they don't know the new company and surprise surprise there won't be a bill going forward to see what were paying for. Not sure how that even happens? LET ALONE THE PLACE BEING A COCKROACH INFESTED APARTMENT COMPLEX!!! You can walk out your front door when it's getting dark outside and see them crawling all over! But the infestation on the inside of the house is enough to know there is a HUGE issue. Please be aware. DJB just took over our complex, Meridian Terrace. No notice given to the tenants of the buyout/change. Plenty of notices on our doors almost daily of new rules they expect us to follow. They have closed the front office in Saturday's - no notice of that change. Seems as if they have no care for the lease terms that were already put in place that tenants signed with the old management. The place is still a cockroach infested complex along with every other bug/insect. Still a HUGE issue with dumpster divers through out the night. As a tenant you don't even feel comfortable walking out to your car early in the morning for work. The gates are left open all night allowing anyone to walk the property, making it a huge safety issue. Let alone can't even take your own garbage out without having someone in there. The new office staff is rude, wont listen to the issues and if they half listen to you, the only answer you get is "this is all I can do for now" there isn't any staff on site living in the complex which doesn't help either. No one to get ahold of in the middle of the night if there is issues. They state there is a security that drives by 4 times a night. I have never seen one vehicle drive through at night. Please be aware of the issues before signing a lease. The last management company and the current management company do not care about the tenants, they only care about ripping you off on their WAY OVERPRICED apartments that comes with cockroaches and dumpster diver all hours of the night. read more

They kept most of my security deposit. I wasn't even there a year. I cleaned to the point where it couldn't get any cleaner. They still charged me for a professional cleaning company to come in, amongst other really unfair things. Oh, AND THEY HAD NO PHOTOS evidencing their deductions were necessary. Ugh... So how can we ever actually get a good chunk of our deposit back if keeping the unit near perfect doesn't cut it? I strongly feel tenants need to be better protected against landlords and property management companies like Dick James & Associates... read more

I've worked with Dick James and his team since 2011 and they are wonderful. They treat properties as if they owned them and are very responsive and professional with tenant requests. I definitely recommend them! read more

Going on year 2 with them as our property managers. Our rep, Karin, is awesome. Very quick to respond whenever we've had issues. Our last 2 experiences weren't positive, so this is a welcome change. read more

Apartments have severe pest control issues, the staff at several location have an english speaking deficiency, rude, dress like street walkers, and not to mention the lack of professionalism. The apartments are run down and the rate is extremely high for the environment. read more

I have been living at one of their properties for almost 5 years now and I am very happy where I am. I want to give kudos to my manager Kate because she's awesome! She's really polite and professional and is also very welcoming. She's always saying hello to all the tenants. Others may have a bad experience with this company but I haven't and all my issues get resolved quickly. read more

The best management property business i have ever had the pleasure of doing business with. Great staff.

Just found out this company is one big Romanian family. I was having issues with my property manager, called Dick James to let them know and was referred to her supervisor. Come to find out it may or may not have been the supervisor for the complex. Turns out I was transferred to her sister! It was a very bizarre conversation that only makes since now that I know (weeks later) it was her relative. Very frustrating and unprofessional. So my grievances were dismissed and nothing changed. read more

Don't rent from them at all they violated my rights many times. Even when it comes to entering. She had her personal friends follow me around. Then told me I couldn't have a ac when there wall unit wasn't sufficient as it blows into a wall and not down the hall as it should. This place doesn't care about u only ur cash, it's a blessing to be gone and not owe anything I got 8$ back if u have issues remember #311 calls the county and tell them what they r doing get inspections done watch them freek out. I mean mildew at the office means mildew everywhere read more

I currently live at W Wy Apartments and we have had issues with Tobacco and Marijuana Smoke Invasion from day 1. We signed NO Smoke or Drug Addendum which DJA, Assoc., Inc. refused to enforce. Our Heater did not work and they gave us One a 9 by 9 inch floor heater and said only use it on low or the Breaker will blow. Winding Wy Mgmt ignored 50% or more of our Repair request on our Move-In Form. We had some many visits from Maintenance and Emergency call with NO Maintenance Repairs forms to keep for our records. Sophia and Danielle the DJA Assoc., Inc Supervisor along with Mr. James allowed us to suffer even though we disclosed how sick the Marijuana and Tobacco Smoke invasion was making us physically sick. I called the Sheriff Dept in Jan 2017 for Intervention, but the New Law prohibits them from coming out unless tenants are smoking marijuana outside their units. I signed up for Legal Insurance in Dec 2016 because we recognized how odd it was that No reply to our emails, phone calls and fax letter. Now DJA Assoc., Inc. has served us a Notice of Termination of Tenancy claiming I intentionally broke their office window. It is very important to KNOW your Rights as Tenants. I File a Complaint with DFEH and HUD after retaining a Attorney. My concern is that California Legislators want the funds/money for Marijuana use and it does not seem clear how Multi-Dwellings tenants Rights are protected, that important piece of information seems unclear. In March 2017 there was a pipe breakage which caused Water Damage in our Apt in the Kitchen there's a huge 3x3 ft. gap in the ceiling which DJA Assoc., Inc has stalled and refused to disclose how we should prepare for the Repairs. Our Ins. Adjuster stated, they have to take down all the cabinets. I have Danielle on Video stated, why don't you just move we offered your Deposit back, no offer for Moving Cost, damage to our personal property, lack of use of our kitchen and apartment. Danielle is aware of the Rental Market and other challenges we have but is only concerned with her Agenda. We called DJA Assoc, In. over 100 times pleading for their Intervention but they have been Malicious, Retaliatory. The Owners are Selma and Myra Feinstein per the County Recorders Records and they should intervene via liability reasons. I just learned today from our Attorney that we are being served or mailed a Unlawful Detainer, I forgot to mention the Malicious & Retalitory 30 Day Notice of Tenancy, which is full of incomprehensible defamation and libel. We have so many documents, videos etc to substantiate the real facts these guys must think they can Pay Off the Judge or something to get away with being liable for their fraudulent actions. The Inspectors of HUD/DFEH are NOT going to buy into DJA Assoc., Inc. charades. DJA & Assoc., Inc. has gotten away with their Slum Lord business long enough. Justice is coming their way. We are curious what lies, defaming and libel statements they dare place in a Court document. They even told our Attorney we did not pay rent, But I videoed taped placing it in the Drop Box. How do these people sleep at night. Goliath your day are numbered, says David. Yes, avoid these corrupt vipers at all costs. Zeros stars00000000000000000000000. Tenants are manipulated if they are not in a social economic category of professionals we need to establish a Voice. Take to Social Media and expose these vipers to the World. Take your lives back, we deserve better we are paying their mortgages.................. read more

Dick James needs to be held accountable for such poor service. My daughter gave proper notice to move. Her apartment has a cock roach infestation. My daughter gave proper notice and a walk through with staff saying how good the place looked. Nothing in writing of course. All good until she never received her deposit back. She got the run around for 2 months. I'm her dad and a realtor. So I call on her behalf. After Dick James told me his staff handles things not him and to call them. Really? No concern from him. His staff on the other hand are just as bad. So now my daughter receives an invoice stating they are keeping her deposit AND added an additional $250, for cleaning and painting. So after a few more phone calls and emails to Mr Dick himself (he would hang up on me) his staff again just as bad. my daughter received another invoice with a check for $120 REALLY? It appears to me they ignore giving your deposit back and when you ask and pressure them for it they INFLATE the invoice showing you owe them even more than the deposit (maybe think you will stop asking for the return of your deposit and be happy they gave you something). We are reporting Dick James to #1 Better business bureau #2 Bureau of Real Estate and file a small claims against him for 3xs the deposit. When I came on here to voice our concern I wasn't surprised to see how others have been treated so poorly. It's unfortunate that they are doing this to so many. My email is: rtmccormick@comcast.net If you feel your rights were violated send me some facts that I can share as we move forward to hold Dick James accountable. See you in court Dick James. read more

I have lived at Park Place for a year now. Here are some observations to be considered before signing on the dotted line: * No leases longer than 6 months allowed, contrary to what their website states. * Rent increased 5% after only 9 months. * No garages. No covered parking. * No patios or balconies. No private outdoor space. * No extra storage. Use of a bedroom for storage is not allowed. * No place to safely park a bicycle. * Dumpster area is always a mess. * Cigarette butts are everywhere. * Laundry room has only old, worn-out, inefficient machines. Coin operated, frequently malfunctioning. Dryers are not adjustable. No place for line-drying. No washers or dryers allowed in the apartments. * Security is lax; no cameras, hardly any patrols. Car theft, vandalism and a shooting happened on the premises during my very first weekend. * Walls and ceilings are VERY thin. I literally hear every step and every word from my upstairs neighbor. * My only ceiling fan is in the kitchen, and I can only use it after turning on the light first. * No ceiling lights or fans in living room or bedrooms. * Windows are single pane, aluminum frame. Screens are damaged and bent. No insulation. * When renovating, they simply slather paint over everything, including sinks. Underlying damage is not repaired. Sinks look bad after just a few months. * Plumbing is extremely loud. My neighbor uses the bathroom, I wake up. * House rules (Pool hours, late fees etc.) change as the wind blows; there is never a reason given. * No internet access by landline, no matter what the website says. * My front view is of the parking lot. My back view is of graffiti on a wall. The graffiti has not been removed in over a year. * Laundry room hours are from 8am till 8pm, in spite of the heat and peak hours. * The pool is not heated and really only usable 3 or 4 months out of the year. * There is no grilling allowed on the premises. * Getting anything in writing (For instance, the list of what exactly they inspect annually) from the management company (Dick James & Associates) is like pulling teeth. * Laundry and office hours are frequently not kept, no explanation. * They are now threatening to charge an extra $80 or more per unit for water if we, the tenants, do not cut water usage in half. There are no individual meters. Would I recommend Park Place to anyone looking for an apartment? NO. If they raise my rent again, I will move, but definitely not to one of the many complexes managed by DJ&A. read more

Dick James & Associates are just ill-hearted people for what they have done to others and my family. It has literally been years since I have moved from a property they use to manage off of marconi ave. and they wrongfully evicted me; no cause. I have contacted them several times and even showed up to their office to try and resolve the issue due to the fact that they didn't even file a monetary case. They claimed that my two kids (at the time, I have three now) were "squatting" in the apartment unit. If that isn't for jokes, not only did they claim that I was squatting in a unit with my two young children but wouldn't the manager or sheriff seen me in the unit??? To top their evidence off, they had no recollection of me even living there! So they didn't want money, had no evidence but an eviction filed, and I wasn't even on the property??? I never received any legal documents because..... you guessed it! The managers were sending the documents to that address and for some odd reason they were the only people in Sacramento that could not reach me through mail forwarding? I was referred to speak with the supervisor named Sophia who I contacted for weeks on end. She said there was nothing she could do and didnt have any information on me, that all history stays with the current managers, virtus properties. I contacted virtus properties in which I was tossed back to Dick James and when I spoke with that guy.... whoa talk about professionalism huh? He literally yelled at me and said Sophia is not a liar, they dont have to address this issue that they have caused for my children and I, and that I am the liar. I went to the courthouse on bicentennial ct and spoke with the legal advisors there and were told that literally all these people would have to do for me is contact their former lawyers office in regards to dropping the case off my rental history. These people are so evil that they quit answering my calls and no one seemed to be working every time I came into their office. The lawyers office they were using is no longer affiliated with them, which I was told due to these type of claims, so it made my case much more believable! And yet still I am here about 5 years later and cannot get into another apartment because these people have hate in their heart. I agree with all negative comments here because I took action as soon as I found out about this eviction and they simply treated me as if I were the gum under their shoe.... Its a new year, anyone have a change of heart yet??? read more

Dick James and his associates are the definition of crooks. Ive never had a property manager that was so unresponsive, chrap, and conniving. They charged my friend and i the same price for diffferent services (but gave us the same receipt) to which Carmen then refundes my friend (if she agreed to not say anything to anyone) but denied me the same refund because Carmen was afraid of how many more people would be calling her on their gradient charges. If you look up California code 1905 (they may owe you money). The county recently inspected the property i stayed at (Arbor Ridge) for county violations. They utilized unprofessional (friends) of theirs too clean apartments after you move out. The woman Veronica literally answered her phone with how did you get my number after we identified who we were. If you're moving to Sacramento don't rent a house, apartment, not even a bike from Dick James. It'd be the worst mistake you made. Some of the things wrong with their property (they rent to anyone, they're interested with roaches, there is no security, and they take weeks to correct simple corrections to their apartments hoping you'll forget) It's a shame I'm in the process of filling a lawsuit against them because they care more about managing their lies than upholding the law. But if you like being given the runaround, living in unsafe environments and with roaches, and lied to by people you're giving your money to by all means conduct your business with Dick James and his croocked associates. read more