I do not recommend this place because they lied to you. They're not transparent about the requirements. They asked for minimum score of 650 and then they turn around and will use a renters score process to deny you and collect a $50 fee. I'm sure the owner is getting Rich off of us. do not fall for the false advertisement. My score is 651 and they denied me because they ran a renters score. Well if you guys would've told me that to begin with I wouldn't have paid $50 because I rents her school is a scam. Terrible property management. read more

AVOID THIS PROPERTY MANAGEMENT AT ALL COST!!! Prior to renting 7861 Orchard Woods Cir, Sac, Courtney Sandison was very responsive via email and answered all of our questions regarding the lease and property. She promised that the issues we noticed during our scheduled visit would be fix; it was a lie!!! The moment we signed the lease everything went down. We were transferred over to Ravi Raj, property manager, for all inquiries regarding the rental. He is the most unprofessional, careless, and clueless person. He couldn't tell me how to request a mailbox key for 2 1/2 weeks, lied about all the trash bins full on the day we moved in, lied that maintenance will come fix the issues on the day we moved in; we waited a whole day no one showed up. He never cares about the urgency of our maintenance requests. Here is a funny story. I called the office to speak to Ravi. I was told by Bridget, the front desk lady, that he went out to lunch. I called an hour later, a backup staff answered the phone and told me that Ravi was out of the office the whole day. I demanded to speak to the owner of Eagle Property Management and that's when the staff then tells me, "Oh Ravi came back from lunch." I confronted her that she just lied to me and she was speechless and transferred the call. This is so unprofessional! Also, Darlene Mae Trofeo will make you do her job for you. She is in charge of booking maintenance when I've already provided her my availability and she will tell you to call the vendor. Not only that, she cancelled my appointment on the day of without telling me. She called the vendor to cancel it. She did that to me and I requested time off work, drove home, and waited for nothing. I found out because I called the vendor asking if they were coming out and was told no. Regarding the property, do not rent this place! The place looks presentable and like it has the whole package at a good price. Let me tell you nothing works!!!! There's no hot water and pressure in the bathtub. My 1 year old daughter couldn't bathe in her tub because the water was not hot and by the time it filled up water was cold. The washer and dryer doesn't work. We couldn't lock nor close the door from the kitchen to garage. Prior tenants never change the filter so it's filthy and a lot dust builds up within 2 days. The hood vent for the stovetop didn't work and filthy, a wobbly refrigerator, loosen drawers all of which are a hazard to my 1 year old daughter. We didn't live there long. We lasted 1 month and half and left the place. It's not livable! Also, getting our deposit back was a pain in the butt. We left the property 1/3/24. I was told by the owner that we would receive our security deposit by 1/25/24. We never got it. I contacted them and told that deposit was mailed 1/29/24. Never got it. I demanded a new check and was issued one. These are just some of the issues. The list goes on. I'm not a person to nag but this was the struggle I went through and I wouldn't want anyone to go through it as well. This property management is a red flag. If you choose to rent from them, good luck! read more

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Eagle property management is the property manager of the building that I live in, 1816 F st downtown sac. The property and the management that run the property are the most unorganized and unprofessional company I have ever dealt with. I have two main complaints with this company. 1st - The on-site property manager, which happens to be one of the tenants downtown the hall for me, physically assaulted and broke my boyfriend at the time because he was drunk and he constantly has uncomfortably loud sex and I wish that was a joke. 2nd- Eagle property management is very unresponsive. Last week I found a homeless person sleeping in our building. I reached out to the management company and I have not heard anything from them. Not to mention the front gate and back gate don't lock, nor does the gate to the parking lot so there is literally no security read more

I applied for a property that was on rent for a while, I uploaded everything online. Then got denied because of credit history. I had no collections, nothing owed to landlords or anyone. Yet my points are at 610. But as of this year Legislation: Senate Bill 267 Changes come into effect: January 1, 2024 If you manage your own tenant screening, make sure you update your process for 2024. If an applicant is receiving a government rental subsidy, you will need to revise how you consider their credit history and application to rent your home. To avoid discrimination, amendments to SB 267 prohibits landlords from using a person's credit history unless they are given the option to provide alternative evidence of their ability to pay their portion of the rent. This could be benefit statements, pay records or bank statements. You must also give them a reasonable amount of time to provide this information and reasonably consider it instead of their credit history when deciding whether to offer them a lease agreement. So I tired calling and no answer most of the time and left 3 messages no reply. Poor service, not following the new laws, discriminating against applicants. Do not waist your time and money applying. read more

It was extremely easy to leave a negative review as the experience with this company was very unpleasant, inappropriate and disrespectful. The worse service I've received with any property management company. The services provided were far from what was expected. Their accounting department was illegally taking funds from our account without our consent to use for expenses. I wouldn't recommend the company as the experience was extremely unprofessional. Instead of making it a pleasant and convenient experience for me it was a nightmare. I countlessly had to question their integrity. Save your time and money from professional scammers. read more

Worst management property to have work for you. They average about 4 to 6 months to find you a tenant. When you email them, response time is about 4 to 5 days. Everything you actually speak to some they tell you one thing, speak to some one else they say something different. When tenants move out, they don't check the property to make sure nothing was damaged. They rely on the tenants to take pictures instead. Then give them their full deposit, before knowing what's really wrong. I ended up hiring a smaller property management ,and they found me a great tenant in 5 days. They showed my house to 18 people before they picked the best choice. When you're done with Eagle property Management, they start emailing bogus emails for Invoices to be paid. Total scam, avoid this company read more

What else can I say but, WOW! In a world where outstanding customer service is hard to come by, Alex really knocks the ball out of the park. Not only was he so nice, he was also SO patient, and personable. He answered every single ridiculous question I asked him, and never once made me feel like a bother, you'd think this wasn't his job, but just a hobby he really enjoys! Finding a new home can be such a stressful experience, and the process can be so daunting and tedious, but not with Alex, it was like looking at places with a friend, or really cool dad, I cannot recommend him enough! read more

This company is hard to get a hold of. It's incredibly frustrating! Additionally during the move out process they charged us for carpet cleaning and tile cleaning --the property was left in GREAT shape! It was thoroughly cleaned and so were the carpets. Under CA law , unless the carpeted are filthy and damaged, you cannot charge for this because it's normal wear and tear. The tile they charged for was left clean but the grout ( requires specialized cleaning was not brand new) ... under CA law you also cannot charge for grout cleaning. Again, normal wear and tear. So now we have to go through the legal process to get our deposit back. Frustrating! Will never ever rent from them again! read more

Horrible experience as a renter. They will find any way to rip you off and keep your deposit. I reached out to the manager Crystal multiple times and she never called me back, that says a lot about her professionalism and total lack of costumer service. I was charged utilities for days I didn't even have access to the property. We had a issue with the fridge leaking which took a month to fix, the company stated that the property managers were refusing to pay them. Steer clear from this company. read more

I'm the landlord and very unhappy with the service. I am paying monthly fees to get the best service possible, this is my experience so far: very unreliable customer service, they don't even call me back after leaving many messages asking about all the not authorized services , the double charged me. there is many discrepancies between the team when it come to accounting concerns . Their vendor is really overpriced . They did not check if the tenant had any balance and unpaid bills before they moved out and I ended up paying the tenant bills. Unbelievable! read more

The customer service with eagle is unmatched. If I have questions or concerns about my elderly dad's properties the owner is always on top of things and making sure he's taken care of. Their pricing is decent and they have a nice office staff. I have had lots of work done on the properties and they have managed very well. Highly recommend, been with them 7 years. read more

awful owner experience, they are good at coming up charges that you own and if you ask what the charges are, they are good at showing how reasonable the charges are. Owner better expect no full amount of monthly rent as there are always some (reasonable charges) read more

We have been renters for about 5 years and Eagle Property Management has been responsive and reliable to any issues we have with the home we are renting. The office staff is also very professional and friendly. read more

If you need a rental property Eagle Property Management can help you out. We were living out of state and they were still able to accommodate a virtual video tour to allow us to see the home before actually committing to the rental. They are always quick to respond with any maintenance issues and are able to get someone out to your home right away. Thank you! read more

For any owner looking for a property management company, I would recommend Eagle. They are proactive with the maintenance and have made managing my property hassle-free. read more

Service requested was completed timely and professionally. The handyman was also very knowledgeable.

-----minus00000-zero. As a renter or owner this company is not worth your time to look up. Period.!!!!! .. As a Small Personal Business Owner !!!. In the " East Sacramento and Folsom Area" . I am a positive person & work hard for my business!! I also only want good Jujuz for small businesses around me.... I FINALLY GOT A NEW LANDLORD!!!! .... I have had nothing but a slum lord FOR 5 YEARS . Eagle Management has done nothing but hire not worthy vendors to fix my Heater, Bath tub and A/C.. all of the work needed to be redone after there vendors come out the first time. This company has caused my new landlord to pay for more repaires then ever needed. With there incopentscy to do what they said or will do. To the point I have had to call the Health department and code enforcement. I have been out of a shower that flows out water for 3 months. Sewer water basically filling my tub. The only reason it was clogged is because 1 of there vendors left a part in the drain when he worked on the tub stopper and it got jammed up in the pipe.. I Was offered a compensation and well Brenda never got back to me.. it sound like Brenda is no longer with the company.. how convenient is that . She got in touch with me after having months of nothing from the multipal lady's " I guess running the phones".. she claimed to be in a higher position and would be handling things . EAGLE MANAGEMENT PROPERTY COMPANY IS NOT WORTH A PENNY I would rather pay my landlord directly then have to deal with a company that is incompetent and will charge everyone more then needed .. Never have I had to deal with such a company that is all lies and taking advantage of the renter and the landlord . LIARS 916-712-8970 I AM WAITING FOR THERE CALL!!... I HAVE NOTHING BUT THE TRUTH TO BE SAID!! THIS COMPANY DOES NOT TAKE RESPONSIBILITY!!. I HOPE BRENDA .. DOESNT AVOID THIS TEXT OR CALL AGAIN . OR WHOM EVER THEY WANT TO SAY WILL BE TAKING OVER .. A LOT OF TURN OVER SAYS A LOT ABOUT A BUSINESS. THIS BUSINESS IS A JOKE AND WILL ONLY TAKE U AND YOUR RENTER FOR A HUGE VERY DISAPPOINTING EXPERIENCE . My next step it the Better BUSINESS Bureau and also my Legal Rental Assistance to get this situation handled again.. which is going to cost my new landlord more problems and $$$ because Eagle Management has dropped the ball and caused way to many more problems then ever needed! I WONDER IF THEY ARE SITTING AROUND WITH NO SHOWER , OR AIR CONDITIONER THAT BAIRLY WORKS IN THESE MUTIPAL 100 DEGREE DAYS, OR HAVING RATS RUN THRU THERE HOME. I HAVE BEEN BEYOND PATIENT WITH THIS COMPANY AND FEEL BAD THAT MY NEW LANDLORD HAS PICKED THIS COMPANY TO BE A RENTAL AGENCY!! THANK YOU FOR YOUR TIME . LIBERTY read more

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I would not recommend this company at all. They collect an application fee of $50, then they're so hard to get in contact with. I applied for a property almost a month ago, I called every day for 3 weeks leaving messages and emails and finally got an email back saying my application was denied. First off the place I applied for was only $1,295/month and they are requiring a 650 credit score for that rental price which is just ridiculous. Not to mention the property has been listed on their website for a while now in which I could tell because I did a self-tour and there were so many thick spider webs and dead bugs everywhere I could clearly see no one had been inside there in a long time. So, I just feel like wanting someone to have a 650-credit score for a small dump for $1295 is just insane. Also I have a score of 611 and offered to pay an addition deposit, they would rather collect app fees and keep this place listed than actually renting it. What does a credit score have to do with the money I make from my job to pay rent? DO NOT GIVE THESE PEOPLE YOUR MONEY !!!!! read more

Needed to replace fence of investment home. Aleign Nicole Victoriano from Eagle Property was great on setting up inspections and providing quotes. Very prompt in returning emails. Fence looks great. Thanks, Aleign! read more

If you're looking for a reliable and professional Property Management company, look no further! Eagle Managment is by far the best property management company I've ever worked with. Dan was amazing! What can I say? Great follow up, quality service, sense of urgency....I was very impressed! They found the perfect tenant for my house! If you need any help with any property management questions don't hesitate to reach out to them! You will be thrilled with the services they provide! Thank you, Dan and Eagle Property Management! read more

Eagle properties is a terrible company to rent from. The co-owner, Josh, will most likely comment below and copy/paste a message seen many times in other reviews like this, to contact him directly for help in issues you may encounter. Well, that is just not possible as he does not call back. He also had told me he wrote a work order to fix our stove, but this work order was never actually made. We had work orders open for several MONTHS, and only when repair-and-deduct was brought up, was the issue finally tended to (the contractors for each job have had to come out multiple times to fix their work because only the bare minimum was ever done). They will raise your rent, while actively ignoring you. This company has had us jumping through hoops, constantly. Starting with before we even moved in, no one from Eagle Properties had taken any photos of the condition of the house. If they had done so, they would have immediately noticed the water was turned off to the toilets and garbage disposal wasn't plugged in and was completely broken, there were no light bulbs in any of the fixtures, and the list goes on. There is a massive lack of communication between staff and their helpfulness leaves much to be desired for the prices that they charge. This company has notoriously hidden behind the excuse of "working from home" for COVID so that is their excuse for failing to respond, but this is just not true as many of us are working from home but don't give this as an excuse. read more

I have used Eagle for multiple properties for years and the service has greatly deteriorated. There's absolutely no communication, no response. It's a consistent issue amongst other reviews. read more

If you're looking for a reliable and professional property management company, LOOK ELSEWHERE! They will tack on charges wherever possible, explain how reasonable they are -- but dig further. They refuse to provide a breakdown of utility services, which they claim are broken down by the square footage of each rental unit. These utility costs are at least double what they've been anywhere else I've lived. read more

This management company will never respond to you. I have property managed by them and they put the charge on me without my authorization. They are unprofessional and don't care about their customers/clients. If I can give 0 stars I would. They openly robbed people and are not ashamed of it. For people looking to let them manage your property please be aware of the fraud and scam from them and run if you can. read more

My partner and I have been looking for a rental since March, we didn't stumble upon a house that we both liked and within budget until April, which was listed under Eagle Property Management. The application process was user friendly compared to other property management that we have applied for. Through our entire process, everyone that we have worked with (Janae, Shelly, Crystal and Hoa) were wonderful. Communication was exceptional and all my questions were answered in a timely matter. We finally found a beautiful property to call home. Thank you Eagle Property Management for making this entire process go by so smoothly especially during this crazy housing market. 7/15 Maintenance requests are completed in a timely matter. My requests thus far has been taken care of within 24 hours of me putting in a request. read more

The only reason I won't give Eagle a 5 star rating is because I haven't rented with them yet. However, in this crazy competitive rental market right now I APPRECIATE that EAGLE would offer to REFUND APPLICATION FEES. That is HUGE. I have spent nearly $400 in non-refundable app fees for me and my 19-year old son. I'm looking for a rental home, and every home I apply for there are at least 10 or more other apps in line. One home I applied for received 80 apps in 1 day ... so. THANK YOU EAGLE. Good luck out there, everyone. Better have good credit and no issues because this market is unforgiving right now otherwise. read more

Extremely disappointed with this company left messages sent email text messages no one is responding if you're using the COVID-19 as an excuse you're wrong I am in the front line essential worker and you can work from your home to so don't use it for an excuse And I will report this to the state of California as there is a lot of people using this as an excuse not to do their job and help people Just to respond to a phone call or a text message it's not gonna get a culvert 19 please be responsible read more

Always responsive to our maintenance requests, even though the owners were not. They do their best to be the go-between with owner and renter, but I know the owner has the final say on whether something gets fixed or not. read more

Eagle Property have been great partners as we embarked upon our first rental property. The team are financially competitive, communicate well keeping us updated on the progress to get the property rented out. Being new to the rental business they have been great at sharing good advice and teaching us the ropes. Looking forward to a continued great partnership. read more

I wish I could give this property management more stars but this will do. They need to work on making sure the requests for maintenance are put into their system. There were a few times I called to submit a request and when I called back to check the status, that request was never set up. I have no problem going out of my pocket to fix what needs to be fix but I shouldn't have too. I hope they get it together one day. read more

Eagle Property Management - Our current situation. - Property Management Near Me - Elk Grove, California

Won't remove this car from the property that has been here for over a month looking the way it looks right now. Bums sleep in it at night and make messes all over the parking lot. It's taking up a parking spot we all pay rent for and it hasn't been removed. Been called on 4x with no resolve in over a month. It's ghetto and ridiculous and needs to be taken care of. Needless to say nothing has been done about it and for persons walking by it makes the property look like a dump. Since calling and nothing resolved maybe we can get answers on here on when the property managers will do something about it.. read more

Eagle Property Management - Property Management Near Me - Elk Grove, California

I've been renting from eagle for about 9 months and it's amazing! I moved to the States 9 years ago and all my rentals sucked! Property management was bad or non respondent. Penny is a renters dream come true. If I have a problem it's addressed within the week. Usually faster. Dryer breaks... 2 days later it's fixed. Someone sees a bug.... Next day the pest control turns up! I live in a block of 6 apartments and couldn't be happier. I'm a single dad with 2 boys, and with the cool nieghbours, Penny and the owner this place rules! read more

Since renting with EPM, Crystal has been there to answer every question or concern! They don't bug you with minor stuff, like other rental agencies tend to do, and also are quick to respond to emails. I have not needed to make frequent contact with the property managers over the years, but when I do it's a smooth process!! They are friendly and professional! They seem to be very reliable and have good relationships with the home owners on the other side of things as well! I would definitely recommend them to tenants and/or home owners! Thanks again to Crystal for making our experience wonderful! read more

I have 2 properties that are managed by Eagle Property Management. I was with another property management Co. previously (Carmazzi RE). Since switching to Eagle my property management costs are lower, my maintenance costs are lower and I'm getting paid sooner. I'm very happy with the service I'm receiving from Eagle. read more

We have rented with Eagle property for a couple months now and I am very impressed with them! Crystal especially always answers my emails promptly and her and Suzanne always make sure our work orders are taken care of and somebody is in contact with us. Dan is always polite and courteous! I highly recommend renting from them. They are very helpful! read more

Scammers try to charge 3x or 4x for anytime a repair is needed in the unit.

Eagle Property Management is a good company, their receptionists are always friendly and answer the phones quickly. They do take a little while to get repairs or maintenance done, but I'm sure there is a lot more that goes into getting someone out to the properties. read more

I had the pleasure of renting a home through Eagle Property Management from November of 2012 to November of 2013. From day one, the property manager, Daniel Irwin, was relaxed, easy going, and hassle free. Not to mention easy on the eyes. Any questions I had were promptly answered, through email, or telephone. Rent was able to be taken out automatically from the bank account which made payments effortless and always on time. The property itself was already in great condition and the couple minor concerns I had regarding air conditioner filters and the garbage disposal were quickly handled. I would still be renting from them if it weren't for the tiresome commute from Elk Grove to Natomas every morning. I would strongly recommend using Eagle Property Management to anyone looking to rent a home. read more

Managing the rental properties a few hundred miles away can be a very stressful and time consuming job. We are so thankful to have the extensive knowledgeable and experienced Eagle Property Management team's support. They were able to handle most of the tenant raised issues directly and effectively, especially during the Covid-19 Pandemic period. We highly recommend Eagle Property Management team for the excellent job they have done. read more

Eagle Property Management personnel are pretty responsive in returning calls or replying emails. They are fast in placing good tenants with very reasonable fees. However, maintenance fees & tree service fees were high compared to quotes I obtained myself. Their monthly statements didn't reflect all charges. They were very helpful in emailing me a cash flow statement for me to do my tax returns every year. read more