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Dickerson Arthur W, DDS

4.0 (1 review)

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17 years ago

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Lapalco Family Dental

Lapalco Family Dental

4.3(7 reviews)
4.9 mi

I'm leaving this review due to ongoing communication and billing issues that are leading me to…read moreswitch dental offices. I was originally told my implant process could be handled in-house. After months of waiting for follow-up regarding the specialist portion, I was ultimately referred out. When it was time to coordinate the crown placement, there did not appear to be communication between this office and my oral surgeon's office. I was already in the dental chair and numbed, and I then spent about an hour trying to reach the oral surgeon's office so the next steps could move forward. I also knew from the beginning that this office does not accept secondary insurance, but I disagree with that policy because my primary and secondary coverage together are designed to cover the full balance. I have strong dental insurance and have not had unexpected bills with prior providers. With this office, I received a call and was told I needed to pay $500+ and that I had a deductible related to a pre-authorization submitted for work this year. That was unexpected, and I did not receive a clear explanation that resolved my concerns. There are CareCredit advertisements in the office, and while financing may help some patients, it was frustrating to see financing promoted while secondary insurance is not accepted, especially when secondary coverage is a standard way many patients pay for care without taking on debt. When I said I would be seeking another dentist, the response I received was "I don't blame you," which did not feel professional or helpful. Lastly, I had a filling done about a month ago and I've had pain since then. I'll be having it evaluated by another provider. I hope the practice improves communication, coordination with specialists, and clarity around costs and insurance.

Good experience and customer service. The technician have a positive vibes and thorough knowledge…read moreof procedure and empathy for patient.

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Lapalco Family Dental
Lapalco Family Dental
Lapalco Family Dental - Feeling Great, as I prepare for treatment.

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Feeling Great, as I prepare for treatment.

Audubon Dental Group

Audubon Dental Group

4.3(172 reviews)
6.5 miAudubon

Had to go for some preventative fillings-two actually. Guess I'm somewhat resistant to numbing…read moreagents so that part took about 20 minutes. Two fillings DONE in 25! I was in the office for exactly 45 minutes!? What?! They are THE BEST. THE BEST! Asked for their super soft toothbrushes and the lady gave me THREE! When was the last time you looked forward to a dental appointment? I certainly do. :)

The dentists did an excellent job on a complicated procedure but my experience with the front…read moreoffice has been horrible over the years. I was given a bill for $700+ and was told (rudely) that my insurance wouldn't cover the procedure. I contacted my insurer directly and my actual bill amounted to $50. This was only one of many unpleasant interactions with the office. Their manner in dealing with patients over insurance payments, appointments, etc. is so unhelpful and the information provided is full of mistakes. In addition, my new dentist's front office staff mentioned they have had contentious exchanges over obtaining patient records. I understand someone having a bad day, but this is an ongoing problem in their office. I want to believe the managing dentist is not aware of how some of the front office staff treat patients and . If they were aware, I would think they would provide their personnel with training in customer relations. I will not be back.

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Audubon Dental Group - Dr. Tony Hammack DDS

Dr. Tony Hammack DDS

Audubon Dental Group - Our owner and general dentist, Dr. Kristopher Rappold

Our owner and general dentist, Dr. Kristopher Rappold

Audubon Dental Group - The team at Audubon Dental Group

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The team at Audubon Dental Group

Exceptional Dental - Marrero - Waiting room

Exceptional Dental - Marrero

2.9(22 reviews)
5.2 mi

I've been going to this exceptional dental clinic for years! The reason I keep coming back is their…read moreoutstanding service and expertise. They have excellent customer service and really know what they're doing. I always feel valued as a patient, and I appreciate how they take the time to explain everything to me. I go every six months for my checkup and cleaning. Mai is my dental hygienist, and she is the best. I highly recommend this place.

Extremely disappointed with the predatory business practices and unprofessional behavior at this…read morelocation. A woman named Karen, who apparently is the regional manager, called my significant other and was incredibly rude, insulting, and condescending over the phone, even using condescending terms like "sweetheart" while trying to scare her. She claimed a basic cleaning wasn't possible because of "gum disease" and threw out scare tactics about her teeth falling out to push an expensive deep cleaning. I called the Ames Boulevard office directly to confirm this diagnosis, only to find out she has never actually been diagnosed with gum disease. It is completely unacceptable for management to fabricate medical information and use scare tactics just to upcharge patients and hit financial quotas. Because of this shady behavior and awful customer service, we will be taking our business to another dentist. Avoid this place if you don't want to be scammed.

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Exceptional Dental - Marrero
Exceptional Dental - Marrero - Waiting Room

Waiting Room

Exceptional Dental - Marrero - Patient Exam Room

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Patient Exam Room

Dickerson Arthur W, DDS - oralsurgeons - Updated July 2026

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