This place is the CFA of tire places - excellent customer service and extremely efficient. Highly…read morerecommend.

Bruce was outstanding - checked my tires, looked up their age, gave several recommendations. Never…read morepushy. Showed me why I shouldn't' buy the most expensive option. In addition, the car was ready before the estimated time. Love businesses that underpromise and overdeliver.

I had a great experience with Discount Tire. I had been dealing with a frustrating tire/road-noise…read moreproblem and the guys there took the time to help me get it figured out. They were professional, knowledgeable, and did an excellent job. I really appreciate a shop that actually listens to the customer and takes pride in getting the job done right. The service was excellent, and my truck is driving great now. Big thanks to the whole crew at Discount Tire. I'll definitely be going back and would highly recommend them!

Under the circumstances, I understand people have to train, I understand also there's going to be…read moreliabilities when something happens, I want to thank Carlos Campo for stepping in this situation that I got stuck in and is doing what he can to make it right. It shows honesty and the right to do consumer right no matter what it cost. I've always had respecting good relations with discount tire, everyone makes mistakes, and everyone has to start somewhere, and these young guys are young and energetic. It's nice for change to have a company you can actually trust it will have your back when it's no fault to your own, this makes this company gold and irreplaceable. As a previous Co-shop owner at 1761 Madison avenue Memphis ending 1998, I know firsthand what integrity looks like, I've never expected a company like discount tire to be so big but yet to be so honest, thank you Carlos Campo

Great service and willing to go above and beyond for a customer's need. Good value compared to…read moreother shops!

Loved their excellent customer service. Shoutout to Mr. Sterling got us in and took care of us…read moreright away!!!

Dont send your wife into this store alone. I have been a customer for over 20 years of this chain…read more My wife had a leaking tire and works right by there. While there I asked her to have them balanced and rotated. I filled it up and told her to drop it off. Later that morning she got a call from Christopher M. Saying the car was ready. She went to pick it up and they had done nothing to the car. C. M. Told her the tires ( which only had about 36k on them) were worn / damaged to the point of that it was no use to rotate them. And they were so unsafe they could not even have the leaking tire ( the original problem repaired. For back ground, I am myself a 30 + year mechanic. I keep my cars in pretty good shape. Especially the one my loved ones drive daily. Instead Chris chose to put my wife back out on the street with a potentially dangerous condition in her vehicle. Basically, because she would not commit to new tires til i looked at them. I just got home and jacked the car and rotated the rear tire. Chris tried to rip us off and was willing to risk something bad happening to my wife to push up the profit margin apparently. I am enclosing a video of the tire in question. I will be in touch with the management team tomorrow. Beware of this location and this man.

This was by far worse Customer Service experience I have ever received you had manager was very…read moredisrespectful to me and my wife as we were explaining to them that air pressure light came on on the dashboard as soon as we drove off from having a brand new set of four tires put on. We came back in the following Monday and he tried to argue with me as if I was lying about the issue even after he stated this has been a common problem for there Location. Do not take your vehicle here they will damage your vehicle.

I've been coming to this oil change and tire shop since 2013/2014 and steadily, for all of my cars…read moresince 2017 when we moved in to our home nearby. Since my father owns an auto shop back up North, I always come in with a set of very specific instructions, especially when it comes to my oil changes. Each one of my cars has a specific set of instructions I want followed because each one has its own little finicky things. Lucas first, don't top off fluids except washer fluid, only use manual tools and not drills, etc. the guys who work here have ALWAYS abided by my instructions without hesitation. They don't ever make me feel like a nuisance or burden and are always very polite and professional. Today was no different. Nick worked on my Mercedes to get my oil change done and then Derek worked on my new tire installation. Between the pleasant conversations, not ever trying to rip me off because I'm a female, and their overall politeness and ability to work on my cars the way I want them to, I will continue coming back year after year and bringing all of my cars here ranging from the more normal ones to the imports. They do have a pretty high turnover rate of workers, so just as I get to know one set of them, a new set arrives, but every single set of guys has been very helpful and respectful. I would absolutely recommend this shop, ESPECIALLY to females, because they won't try to rip you off like most shops around here will try to do just because they think you don't know what you're talking about and are an easy target. I also always bring in my own oil and filters (and even my own tires) and they have no issues using MY equipment, which many shops in the area will refuse to do. If you're hesitant, don't be. If you're also a female and are worried about someone trying to pull a fast one on you, trust me this shop won't even try it.

I'm definitely moving my business to Express Oil. They were friendly and professional. They…read moreexplained my service and recommended other services that my car needed that they could do during my oil change.

Arrived at 6:45am store opens at 7 am. I had a screw in my…read moretire and asked for it to be repaired because I bought the tires from Firestone the same store. Gentleman said shouldn't take long. Well it is now 11 am and I am still waiting. Just to have one tire repaired. Never again!!!!!

They got me in for a last min appointment for an alignment and re balancing tires. Done quicker…read morethan the estimated time and done for the estimated price. All around good service

Worst service ever. Customer service is nonexistent. I purchased a set of tires from Gateway. It's…read morebeen a horrible experience since. Forget trying to get your tires rotated afterwards. I went in there today. Told me it would be four hour wait with three rotation bays wide open. I called up discount tire hwy 64 right down the road will get you in in 15 minutes. I was in and out in 10 minutes and they treat you with the upmost respect. Free of charge and I did not even purchase the tires from discount. Unbelievable service.

"we deal w 50 cars a day , it's okay if we forget one" doesn't value customers time…read more Checked in for a nail in tire. Put my wheel lock in the door. Wasn't given any time frame. Hour goes by so I ask for an update. The guy states he got the wrong vehicle and asked why I was there. Jay jay kept going back and forth when I simply stated it's curtesy to give a time frame if the wait is long so I can make arrangements. I was told "we deal w 50 cars a day it's okay if we forget one" poor customer service

We just moved to Lakeland from St. Augustine, Florida with four cars and we were concerned about…read morefinding a professional place for oil-changes, especially at a fair price. This place got our only five-star rating for such services in over 30 years! Great team, very friendly, professional, communicative, quick, and not pushy on other possible needed services. They topped off my fluids, filled the tires with proper PSI, and offered me a discount on this visit as well as my next! Awesome! Thank you! Grant

Great service! My oil change was done quickly and properly. Curtis was extremely nice and…read morefriendly. Will return.

Great customer service & outstanding service. Every employee has been respectful each visit.read more

I regularly get my oil changed here, and they are great. I needed new tires as well, and they were…read moresuper helpful and speedy. Glad to have this place for quick, convenient, and reliable service!