We needed a purification system installed in our house. I called Zack and he came out within an…read morehour. We were so impressed with his ability to plumb the new unit. He was fast and extremely reasonably priced. He immediately gave us an estimate when I called. I will use Family Plumbing Services anytime I need a plumber. Zack is friendly, competent and a pleasure to have working in our home. I will recommend him to all our friends and family.

DO NOT USE THIS GUY!!!…read more First off, Zack Long (the owner and I believe sole employee of the company) just moved here from Colorado, and told me more than once that he didn't know what the codes were here (of course, he didn't bother telling me that before installing my water heater). When he installed my new water heater in February (at a premium price), he apparently did it against code. The new water heater kept failing (I mean, no hot water - It wouldn't stay lit long enough to even get it hot), he tried a couple things, such as punching a hole in my wall (which was still against code) and replacing some parts. But instead of standing behind his product and work, he blew me off and blocked me when I inquired again. As this was for an Airbnb, I haven't been able to rent it, and it has cost me at least $25k in income. I am actually having to speak to my lawyer on Friday to file a lawsuit against him since he is refusing to stand behind his work. Also, side note - he also installed an outdoor water, spigot, which broke the third time I used it, either from janky parts or faulty installation, I'm not sure which. I also just noticed that he is now moving his business to Southern Missouri, after having just moved it to Northwest Arkansas from Colorado. It not only raises a red flag when a business has to keep relocating in such a short amount of time, but it also makes it impossible for him to keep up and be knowledgeable on the codes he is supposed to follow, etc., which was made very apparent during his work with me. Moral of the story- DO NOT USE ZACK LONG OR HIS COMPANY UNLESS YOU ARE PREPARED TO HAVE TO GO TO COURT!!!

Good communicator, fast, knowledge and cared about the quality of his work…read more Wanted a simple faucet install, but the unit I wanted to install had a minor issue. Clint found a good workaround with his experience.

Clint responded to requests promptly and arrived on time. He obviously has a great deal of…read moreexperience and is very knowledgeable. He discovered a leak in our plumbing not related to our project! He works clean and efficiently and very pleased with the result

They are até the most profesional, friendly, decent and nice people you can find in the market…read more They are helping us in several projects, always providing good advice and fair price I will not use another handyman service in my life :)

I bought a new refrigerator on sale. Incredible deal on. Major brand!…read more When delivered, it was 1/2 inch too tall to fit under my cabinets. Since the cabinets couldn't be trimmed, I called Jeff and Mindy. They helped me raise my cabinets by 1 1/2 inches to make it fit. This involves all of the following by the time it was done: 1- Remove over range microwave 2- Dismount 96" of cabinets from the wall 3- Remount cabinets 1 1/2" higher 4- Move plug in cabinet to new location 5- Install new over range microwave 6- Install new range 7- Install new Dishwasher Great people that were very positive through it all and were less than half the cost of my quote from Mr Handyman. When I need help again, I will definitely "Just Call Friends!"

Ridiculously overpriced and unapologetic for it. Gave us a bid for a direct swap out for an instant…read morehot water heater. The price was extremely high in light of the actual retail of the unit. I questioned this and they remained where they were stating they could "not break down the cost" as it was a flat fee. Two other licensed and reputable plumbers were within range of each other and both were 40% less than Davis. It always pays to look at costs when dealing with anyone but in this case, the price was so out of line they made it an apparent necessity. It's a shame as we liked their technician Kyle.

Had a small issue that needed to be fixed & within a very few minutes, my new favorite 'Davis…read moreDudes', Kyle & Dillon, had it all done perfectly! Plus my garbage disposal was dead, but just their presence (I'm not kidding!) somehow seemed to bring it back to life! I was shocked, still can't believe it started working again, like magic, when Dillon merely laid down with his head under the sink! Dillon also educated me on the maintenance of both the disposal & the P trap in the guest bathroom, as well as the tub spout issues replaced last time. Good teacher! Both of them knew exactly what they were doing & Kyle had the "small issue" fixed in about 2 minutes flat! Yea Davis! And kudos to Tricia, boss lady in the office, for her "good PR." Excellent management!

I've used C&S NWA Plumbing for service work, new construction and septic system installation and…read morehave never been disappointed. They're professional, friendly and prices are fair. Highly recommended!

UPDATE: I called them back after discovering my faucet was completely inoperable and they sent a…read moretechnician out the next day and he fixed it. They did not charge me for the call back. The plumber came in looked at the faucet and shower head to replace and said "I don't have the right tools" then left to get them. Came back 40 minutes later and said the parts we had would not fit, left again to go to Lowes, came back and had a part to put the old faucet back on. Charged us for 3 hours when he was only here for maybe 50 minutes. Then to top it off, the faucet is so TIGHT, I would need a pair of pliers to turn it. My husband finally tried turning it on and NO Water comes out. It is broken. This is ridiculous. DO NOT RECOMMEND

Very positive experience. VERY honest and came over while he was in the area the day before so he…read morecould see if he needed to bring arts for the next day. He ended up fixing the problem right then after looking up how my Delta touch faucet works and troubleshooting the night before on his own time. We plan on keeping his number on speed dial!

Robert came to my home same day as called and did amazing work on 3 toilets in the home. He was…read morefast, super friendly, and totally affordable. Robert was the kind of person you want coming into your home and bedrooms to make repairs. He was clean and 100% trustworthy. He helped me make decisions based on my needs and looked out for my best interest, not his. I will use him again for any plumbing services I have and am glad I called him. He took a major headache of mine and in a few hours wiped it all away.

Responded to our needs, was open and communicated well. He fixed the problem and didn't try to sell…read moreus unneeded services or products. His charges were reasonable and I will definitely call him again when necessary. Highly recommend.

He came to give an estimate on some bathroom plumbing and he started immediately and fixed one of…read morethe issues quickly. He and his son were very nice and they did a great job.

Requested a quote to do a garbage disposal install. William came out and said it is entirely…read morepossible to do it, a sink, and cut out the counter and cabinet, but he has to get with his master plumber to finish a quote. Then ghosts me for 4 months.

After our house was heavily damaged by the Memorial weekend tornado in 2024, Bear responded…read moreimmediately to our phone call. They have provided assistance and guidance every step of the way in our rebuild and insurance coordination. Both Bear and their subcontractors have been great to work with. We will never use anyone else and highly recommend them.

Installed new HV/AC at our home. Would recommend to anyone needing servce! Excellent job!read more

I called ITS Plumbing to fix a water line break. They did fix the waterline break, but, in the…read moreprocess tore up the water sprinkler system and then just covered it up and left. They said nothing about the sprinkler system before they left. We thought they put the sprinkler hoses back together. When I called them about fixing what they broke, - they said they don't fix sprinkler systems. OK, but 1) they should have told us that instead of closing up the hole they dug and just leaving it broken!!!. It cost us another $800 to call another company to come out and dig the same hole again to put the pipes to the sprinkler system back together. These are nice guys, but, need to be upfront on what they aren't going to do.

Great service, fixed leak, cleaned up any residue from repair…read more Explaimed wha needed to be fixed and went over all repairs after finishing the job.

THE best plumber I've ever hired. Meticulous, knowledgeable, and sense of humor to boot. VERY…read morereasonable fee!