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    Dickinson Commercial Plumbing

    3.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    Services - Dickinson Commercial Plumbing

    Plumbing inspection

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    2 years ago

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    Plumb Doctor

    Plumb Doctor

    4.5
    (199 reviews)

    Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

    I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

    Casteel Heating, Cooling, Plumbing & Electrical

    Casteel Heating, Cooling, Plumbing & Electrical

    2.1
    (362 reviews)

    Great service and they actually do the job right. If you want cheap they aren't the ones to call…read morebut if you actually want the job done the right way and not the cheap way, they aren't the guys you want to call.

    Edit: Unfortuntely I have to edit this review as the follow up to this plumbing job has been…read morehorrific. Following the plumbing job, I never received an invoice for the work. After having another leak in the same spot 6 weeks later, I called Casteel to follow up with the invoice and pricing. Once I recieved the invoice, I noticed that I was charged over $650 to just cut the ceiling to see the issue. Yes, over $600 to CUT THE CEILING, which took 5 mins at most. Then, the repair was performed, which was another $600. I have now tried to contact Casteel for 3 weeks to get an explanation for the $650 charge and I cannot get anyone to talk to me. I have been transferred, hung up on, transferred to full voicemails, promised calls back in 12 hours, etc. Noone is willing to explain or ever give me the time to tell me why my simple 6 x 10 in ceiling cut was labeled as a "level 2" cut - which means it was in a dangerous or inaccesible location, prompting the $600+ charge. Long story short, had the second plumbing leak fixed for $350 by another company, compared to $1200+ from Casteel. DO NOT USE CASTEEL PLUMBING. You will be overcharged. Go to literally any other plumbing company. I hope this finally prompts Casteel to reach out to me, as they can see that I've called 10+ times and there are lots of notes on my account regarding this concern. Had a great experience with Casteel. We were able to get a quick appointment and the tech was prompt and polite. Donald gave a very thorough explanation of the possible plumbing issues. Once we had a plan, he worked efficiently. He was friendly, polite and professional. Highly recommend the company.

    Dickinson Commercial Plumbing - plumbing - Updated August 2026

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