Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Had Discount Plumbing & Repair come out for a small issue at my place. The technician showed up on…read moretime and explained what needed to be done, which I appreciated. The repair itself was handled fine, but the final cost felt a bit higher than I expected for the size of the job

Amazing! This company is great through and through. I have been using them over 10 years and I've…read morealways been a satisfied customer.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

I've used this company twice for two separate issues. Leak in my sprayer hose and a clogged toilet…read more Each time has been a pleasure. They took the time to explain each of the issues, [and for the leak] explained options for the repair. They ended up installing a faucet for the leak and I couldn't be happier with it. Prices for both visits were fair.

These guys are great. Super responsive, super nice, and very reasonable. On two occasions they…read moresqueezed us in for emergency repairs, on a Friday afternoon no less. Its one of those businesses you can't say enough good things about. Would never use anyone else.

I'm very late with this review as they did the work last September but I just came across my…read morerecords and wanted to give props to them. They were very fair and professional.

Read the negative yelp reviews. We had a bad experience as well. $450 for. 20 minute septic…read moreinspection and a report that didn't help. The owner is very argumentative and my wife felt he talked down to her.

Jeff replaced my water heater that went out. He was very professional and thorough and I'd…read morerecommend him to anyone needing a plumber.

My water bill was over 10 times the normal amount and I couldn't figure out what was leaking. Jeff…read morecame over, diagnosed the issue and fixed it the same day. my bill went back to normal. Great costumer service and very reasonable prices!!!! #Jeffree!!

Worked good, had timing issue, but stayed until finished. Did what my son needed the way he…read morewanted. Cabinets strong and sturdy.

This person was the most rudest and the most inconsistent person I ever talk to in my life and I…read morewouldn't recommend him to no one. Simply because he changed the quotes I told him I wasn't ready at the time when I reached out and then I reached back out later on then his whole attitude and everything changed so I wouldn't recommend to no one

Steve's Handy is an excellent local handyman, the other 5-star reviews are to be believed! We've…read morehad him over for multiple plumbing fixes that are still holding strong since 2 months ago, and he helped us today with our water heater. Steve is highly knowledgeable and communicative, and is always happy to answer questions and share his expertise. His prices are fair and thoroughly itemized in his invoices. We will definitely call on Steve's handy the next time we need some help!

Steve was wonderful. He was very communicative explaining everything before he did it. His work was…read moretop notch and fairly priced. He took care of several projects and is coming back to do some more work. If you want someone who is honest, hard working and a really nice guy, call Steve. You won't be disappointed.