My garage door spring broke on a Friday afternoon. I wasn't able to get my car out of the garage…read morefor a doctor appointment. I called around and most places said, it would be a few days before they could do a service call. I called Northwood Door, and they arrived in less than two hours. The repair was made in about an hour. Great company to do business with! I'll call them again when I replace my doors.

I received incredible customer service and the finished product was even better. So glad I found…read moreJoe and his team. Thank you!

This is a good company to call. They came out. They fix my door. They adjusted it. They lubricated…read moreall the fittings did an adjustment on the motor and replace some cables. The guy that came out was a friendly fellow. I was able to ask some questions that needed to be asked.

Wow! Great customer service which is so rare! Fixed my one car garage door in one qwick visit…read more Explained the problem,showed me the rusty broken parts and the price was much less that expected. Chris,the owner, is a fine,hardworking young man. I highly recommend Proper Garage.

Great guy Pete. Came same day and replaced our garage door opener at a great price . Very…read moreprofessional service and awesome guy to talk to . Very happy and would highly recommend.

I usually don't leave reviews but I had too for this company. Pete is wonderful... he installed my…read moregarage door, excellent and prompt service 2 years ago and for some reason yesterday 04/11/25 my garage door came down crooked. I called Pete right away and he showed up the same day, right after I got in from work. Fix the problem and did some maintenance check ups on my door and key pad. Love, love, love his friendly personality and commitment to excellent servic. We need more Pete's. Thanks so much!!!!

The sound of a garage door spring snapping is terrifying. Hearing Guy explain how he can fix it…read moreimmediately and it will only take an hour is the only way to regain peace. We really appreciated our repair guy, Guy's, patience, attention to detail, and willingness to repair the problem and not just insistent upon replacing the entire door. This is our first garage door repair and with the company service warranty I am not at all worried about any future needs.

Wouldn't recommend. The service felt rushed, communication was poor, and the garage door issue was…read morenever actually solved.

We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

Our spring on our garage door broke in the morning and it was repaired by dinnertime. Nick is…read morealways polite and fast-working. Always does a nice job. We have had him to our homes several times over the years.

Nick came out promptly and offered a bandaid fix, or a permanent fix. I opted for the permanent and…read morewas so impressed with the work ethic and price, much more affordable then other large companies in the area.