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    DICK'S Sporting Goods

    2.8 (21 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

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    Play It Again Sports - Winter is near Get the Gear.  New & Gently Used

    Play It Again Sports

    3.4(11 reviews)
    3.7 mi
    $$

    Do NOT get your ice skates sharpened here. They were 10x worse than when I brought them in and I…read morewas unable to skate in my game that night. Had to take them somewhere else the next day to be resharpened and they were able to show me visibly how terrible of a job they did on my skates. The whole blade had visible ripples in it and there was absolutely no edge on the inside of my right skate. Also charged more than the place that did them correctly.

    To start this out, I used to work for the company so I know what the policies and procedures are -…read moreespecially when it comes to the trading customer items in. So I went in today to trade in a board I've been using as decor for years - it's in excellent condition and it's also just really cool in general because it's a limited edition gnu board with universal horror monsters all over one side of it with a green trim - truly gorgeous BUT bills are in demand right now so I had to let go of it. So I figure this will be an easy process and I'm ready to take a lower amount for it (maybe like $150 or something considering I got it for $600 myself originally previously owned and again it was just decor so it's in the same condition I originally bought it in. I went to play it again sports to trade in my board - I've worked there so I know the process and I'm willing to take a hit (accept $150 at the lowest) and am totally cool with that because I'm desperate for bill money right now So I go in, a teenager is working and I was like "hi I'm trying to trade in my board" and he said "okay I'll have my manager take a look at it." Nice and normal. I said "and just to save you some time it was really hard to find info on the board but I know it's from 2007-2010 originally so it'll help your search." I wish I had shut up and Not been helpful. He said "oh yeah I don't know if we can take it if it's that old." I said "if it's usable that doesn't matter? Also if I didn't tell you the year then you wouldn't have said that? And if anything it's worth more because of how rare it is and what good condition it's in so why does the year matter?" (Repeating, I've worked here before...so that was a load of crap.) He said "okay yeah I'll ask him."So he goes and asks another teenager working there and comes back and says "yeah my manager said if it's that old we can't take it." I said "he's not even gonna look at it? Because of the year?" He said "I don't snowboard so I don't know much but yeah sorry" ALRIGHT MY GUY IF YOU DONT KNOW SNOWBOARDS THEN YOUR PERSPECTIVE ON THE WORTH IS LIKE EXTRA USELESS LIKE GO GET YOUR BOSS TO ACTUALLY DO HIS JOB??? So he says, "he's really busy" - it wasn't busy. At all. So I'm shocked at that response and just stand there and say, "no I'll wait, he can look at the board like he's supposed to." He goes off and asks him and him and the teenage manager plus some other kid (I swear to god they were like all in high school) to look at the board. I pretend to walk around the store but at this point I didn't trust them at all so I was actually paying attention to them and this is what they did: I watch them stare at the board and spin it a little, then tell me they can give me $25. 1. So the "we can't take it if it's that old" was a blatant lie because magically they can now 2. The board is priced off of a few factors, all of which require research and they did absolutely ZERO of that to determine a price. They just made it up on the spot. I laughed at the random insult of a number they gave and just left. Absolutely insane experience and I don't know if this location just doesn't train their people correctly or if it's because they hire them so young but good lord that was such a wildly ignorant and unprofessional experience. Train your people or hire competency.

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    Play It Again Sports - Get cash on the spot when you sell us your gently used baseball equipment!

    Get cash on the spot when you sell us your gently used baseball equipment!

    Play It Again Sports - We have gently used lacrosse gloves in!

    We have gently used lacrosse gloves in!

    Play It Again Sports

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    DICK'S Sporting Goods - sportswear - Updated May 2026

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