First time I was here, I had to find someone to ask for help. The second visit was much better, as…read moreI was greeted as soon as I walked in. I'm looking to update my The North Face coat & was sad to see they no longer have "puffy" coats. Everything is all about compression - they're biting off Patagonia, HARD! The employee however did try to find me something on the floor. She was very sweet & empathetic to my issue. Unfortunately, we couldn't find anything, but her customer service was top notch. Very organized store, but a pricey brand.

My husband, 1.5-year-old son, and I shopped at the store this morning. My son found a great display…read moreof (unbreakable) camera acccessories wrapped in clear clamshell packaging hanging from hooks close to the floor. He played quietly with them by taking the plastic packages off the hooks and putting them back on. He was attended by myself or my husband at all times. I'm giving this review two stars because the man who helped us with the backpacks was very nice, knowledgeable, and helpful. However, our visit took a turn for the worst when an assistant manager rushed over, saying my son wasn't allowed to play with those items. Keep in mind, there is nothing breakable about them nor was my son in anyone's way or making noise. I informed the man that I would pick them up, but he proceeded to reach over my son and put them all away in a huff, repeating that he wasn't allowed to touch them and would be in the way if someone wanted to buy them. My husband walked over with his chosen backpack and we decided not to purchase due to the assistant manager's rude and impatient attitude. I completely understand and support establishments that choose to not have children as customers, whether it is a restaurant, theater, or store. As far as I know, the North Face store doesn't have such a rule. Please educate your employees on their attitudes toward children if they are in fact allowed in your store. There is a time and a place to call a parent/child out on bad behavior, whether it is a child not being watched or running recklessly through the store, disturbing other customers. This was not one of those times.

I was looking to purchase a new kayak recently, and visited a number of stores. I had the best…read moreretail experience I have had in years in Great Outdoor Provision Co. I was in a few times, looking at the many different models they have on the floor. Each time I was there, someone was there to help me, answer questions, etc. I ended up with a great kayak they even helped me load up. It was such a great experience, I went back and bought a new trailer. Thank you again for the great service , and if you are looking for anything to do with kayaking I suggest you stop here.

Looking for some winter wear for an upcoming trip to Northern Europe, I stopped in to browse and…read moresee what these things are costing these days. Well, it's a little shocking. Prices are high but the product definitely looks to be excellent quality. Outdoor wear, camping wear, tents, sleeping bags, camping equipment, kayaks and more. I'll be pricing elsewhere and will likely end up back here anyway. [Review 11605 overall, 1385 of 2019.]

Always a blast at the Dixie Gun and Knife Show. Get ready to see all walks of life and haggle!! All…read morepart of the experience and it's very fun. I'd say it really encapsulates North Carolina Lol

High prices, credit card fees. Went there to buy but not one vendor was even close to items I had…read morein my online cart. Even with thier "sale" prices - easily 100-200 more. Last 8 bucks they are getting from me.

Very cool store in downtown RAL…read more We stopped in during the day and the staff were all extremely friendly and very helpful. The store has tons of great outdoor gear, Patagonia items, Arcade belts, rugged wear and a great shoe wall in the back. We loved the stickers - some very unique designs! Next time, when we have more time, we'll definitely purchase some items. Great local place right on Hargett, terrific location. We paid to park nearby, $1.25 for an hour. We'll definitely return to shop here!

Inside the store is clean and organized. Merchandise is positioned in a way that's easy to find…read more There is very little acknowledgment from the staff upon entering the store. I was spoken to and acknowledged the deeper I went in and passed the entrance. I was told someone would help me in the shoe area. I lingered around for a while looking at shoes and I was never assisted. I came home and continued my shopping online.

Walked into the store and the staff was not available, friendly. When researching whether there was…read morea different size in the store the employee said she didn't know if it was there that wasn't sure if it was in another location it just says maybe. Just not a great experience

It really depends on what you're looking for when you come, but I have managed to find ammo and…read moresome other things for a good price when on sale. Otherwise it's expensive. The service there was pretty decent and the staff were nice /helpful. My favorite part about the shop is just the fact that they put so much energy into how it looks. There are scenes everywhere with taxidermy and replicas. Geese and ducks "flying" (hanging) near the ceiling. And they do have a large fish tank there with live fish. Overall I feel like you pay for the experience when you are there too

"Manager" Roger is a complete tool! I was #15 in a line of 16 patrons trying to check out at 4:00…read moreon a Friday. There was only ONE cashier. I asked the greeter (drowsy guy in beige and white) if he could call a manager to get some more cashiers. About 5 mins later Roger waddles up and is all confrontational, "Did you need something?" I said, "Yes, wanted to let y'all know we're over a dozen deep in line here." "We're working on it," barks Roger with a condescending tone. Then does an about face. To their credit and being fair, they did get another two cashiers a while later. But why the attitude, why the aggressiveness? I was just trying to spend my money in this establishment and I get bad-vibed? I love Bass Pro, but today's experience really drives home the fact that a good shopping experience is about a lot more than price and selection. Crappy employees can take what could have been a positive and turn it memorably negative.

We've purchased uniforms in person from the Scout Shop multiple times and always have a great…read moreexperience. The people who work the shop are well experienced and able to assist with all types of things from camping products, to uniforms to badge requirements. Their prices are fair and they offer badge uniform sewing with quick turn around times. Always clean and organized.

Excellent and friendly service. The place to shop for all of your Scouting America needs.read more

In June I applied for one of the assistant manager positions and was offered the job by Ms…read more Wainright, which I accepted. I received an email to fill out all the employment paperwork and I completed all forms within a few days. I was suppose to start the second week of July. When I called for my schedule, they said Ms. Wainright would call me back. I have not heard back from anyone. Is that how you should treat potential employees? I'm sorry to share drama like this, but people should know how they operate at the Raleigh West Marine Store!

Been trying to call for 40 minutes...phone rings 3 tines then you get a busy signal…read more So I went online to chat with a customer service rep to ask if the store is open (even though the website says they are). His reply was that there were no retail people in that could help and if I wanted to drive to the store and there is a note on the door, to let them know. It's a 45 minutes drive, so I won't do a store check for them. What company doesn't know if there store is open? All time worst response ever.

Good customer service, and they had everything I was looking for including some things that are…read moreharder to find like .45-70 ammo.

Poor customer service. Called in... Asked about a HK VP9SK. Guy named Forest said they don't have…read moreit but they could order it. He said the system was showing 52 different ones. I drive over 30 mins there, he said he thought I said HK P30SK. When does V.P.9.SK sound like P.30.SK????? Half listening, probably only heard the SK and only catching some of the info wasted my time. Do better. And I apologize doesn't give me my time back. I won't be back. Side note: They are moving to Wake Forest in Jan 2026.