I did not know they buy and sell used gun until I saw someone walk in with one. Just like a Brass…read morePro or Cabela, they have everything you need for outdoors activities. You might find some good deal especially during holiday season. PSA does sell ammo for cheaper price, marketing and sales need to take note. Service is pretty good, they are willing to answer all your questions and be very patient. Problem is this store is kind of out of the way, it is very noticeable next to I-75 but it is also hidden behind Oakland Mall.

Service? None to Terrible!! Purchased an item online and it was not the color it stated when I…read moredrove to the store to pick it up. Canceled it. Went to the gun dept and was totally ignored. Finally the sales associate asked if I wanted to see something, I told him the gun I wanted to see he then walked away he then walked away and asked another customer what he wanted. Young man at the service desk looked like he was new and very nice. I have never been treated like this in any store. He felt like he was doing me a favor even asking me if I wanted to look at anything. SAVE YOUR SELF SOME TIME AND SHOP AT BASS PRO CABELA'S OR DUNHAMS. Just a side note, I worked at Bass Pro Cabela's for seven years in the FIREARMS DEPT. !! GREAT STORES GREAT PEOPLE!!

Purchased item online for an in store pickup. As a member, my co-op funds were applied and got it…read morefor even less. It was ready when promised. I like businesses that make my life easy.

My daughter has a membership with Rei, so we visit every now and again. I use a mobility scooter…read more While they do have automatic doors, the button on the inside door is so far back in the alcove, that I hit it and could not get turned around before the door closed. There were many areas that I was not able to get to. The socks, which is what I came for, are on a wall at the back of the clearance area. The floor was so covered in merchandise and the displays were so close together, that I could not get near them. The clothing aisles were all diagonal and impossible to navigate. Lastly, and most upsetting to me, my daughter and I were checking out at the same time and her cashier was really pleasant, greeted her warmly and kept up a stream of converation, but the one that waited on me was rude and barely spoke. I can't say for sure that this was due to my disability, but what else am I to think? Evidently Rei doesn't care for disabled people. Or maybe they think that people with disabilities do not need active merchandise, so they don't have to cater to them. Either way it was sad to be treated negatively just because I have to use a scooter to get around.

Moosejaw sells clothing and footwear as well as gear for hiking, camping, climbing, biking, and…read moresnow sports. Brands of products include The North Face, Columbia, Under Armour, Carhartt, Adidas, Billabong, Marmot, Burton, their own Moosejaw brand, and many dozens of others. I shop at Moosejaw a couple of times per year, mostly to purchase clothing. My most recent purchase was a pair of winter gloves for my husband. I felt happy that Moosejaw carried the size XXL, unlike many competing stores. The price for the gloves was reasonable. I paid $5 for shipping, but free shipping is available for orders that are over $49. In addition, Moosejaw's rewards program gives 10% back to customers for use toward future purchases. Moosejaw shipped the gloves the next day, and the package was delivered to my home the following day--fast!

I was so excited to order three (3) button up hiking short-sleeve shirts that were a new line by…read moreThe North Face. I set up my Moose account (MJM) and placed the order ($181.78) Order #157058015. My Visa card (Capital-One) honored the purchase No Problem. However, MJM blocked the order "Status: Authorization Code" and refuses to process it until they get a six digit code from my Cap-1. After speaking with Cap-1 three times, they're still baffled about what MJM is asking them to provide. How crazy is it that my name, address, phone#, card#, and ID we're all verified, and Cap-1authorized the charge, but the retail company to which I want to give my money is refusing to take it. This issue is ongoing as I write. If something improves, I'll remove this post, but if not then it stays up and my MJM shopping days will end.

Do not waste your time bringing your items to this business. Was offered insulting low offer for…read more"like-new" golf clubs, used at most 10 times. Horrible place to do business with!!!

I love this place. First, the prices are amazing. I buy almost all of my kids' sporting goods…read morehere. Lately it has been Lacrosse and skis, but we also get rollerblades, and cleats here too. Why? Because my kids are growing fast, so they don't wear these things out, they just use them for a short period of time. We trade stuff in too. They give us money for stuff we would have just thrown out or put in a yard sale. It is convenient to bring in last year's skis and boots and get this year's skis and boots, much better than a ski swap, because you can go there whenever you want. My son gets top quality equipment, all set up and adjusted for about $150 per year. I read the other reviews and they complain about a woman that work(ed?) here, but I have never met this person and I've been to the store half a dozen times in the past year. It is always men there. They are always friendly. Oh yeah, football mouthguards are half the price of anyplace else here, so when you are picking up cleats, grab a couple.

Great selection of apparel, footwear, bags and outdoor accessories. I couldn't find a clearance…read moresection at this location. Mostly regular price. Bargain hunters will have a hard time looking for any red or orange tags ;-) Liked their Moosejaw printed design T-shirts. Saw brands like Patagonia, North Face, Arcteryx, Prana etc. Wasn't able to find Canada Goose winter jackets ;-( so we are going to drive to Nordstrom Somerset to check out the said brand. Parking is limited. So we had to park and walk from Papa Joe's. Service is ok. Friendly and helpful sales associates.

10/12/2021 Ordered an osprey rolling 40L duffle on Moosejaw.com. I received the backpack version…read morethat does not have wheels instead. Called customer service who contacted a gear wizard and was unwilling to send out the correct item despite the clear advertising on their website. Bait and switch.

Northface is not the brand they were. Bought a northface item at Somerset & they would not return…read morethe item. Offered me 60% of the retail value -even though I had the original receipt & bag. The item feels cheaper quality of past northface items. Been a loyal customer with Northface ski pants, ski jackets, bike jackets, hiking shorts etc. Never been treated so poorly at a high end outdoor retailer before. I understand a No Return Policy at a low end retailer. Northface always stood for quality items & superior customer service. Northface must have been bought out by a Corporation that is bleeding the brand dry. My item was never worn, & had the original tag on. I tried to get a store credit, because I was going to buy a new North face ski jacket this winter. No resolution -just 60% of the receipt & I had to use the money same day. For pete's sake it is summer & they had no winter ski jackets in stock. The customer in front of me was having the same issue with no returns.

Both times I went to the store I was warmly greeted by the same young gentleman. He was helpful…read morewith the questions I had and made useful suggestions. The store is clean and well organized with a good selection. Plus they had a great sale On the exact Coat I wanted.

Shane I think is his name was amazing and helpful. I would be happy to go back here. The store was…read moreclean and well organized.

This place can't even get your order right. Guy literally called me to tell me he gave away the…read moreproduct I ordered, AFTER HE PICKED IT. Should have just cancelled the entire order at that point because he then proceeded to sell my wife an absolutely inferior product. Upon arrival, the male worker there was rude to my wife, and the best help he was able to provide her was "you can find it online." Will never go back to this place, there are plenty of other stores around.

I ordered a shirt online and it just wasn't right. So I stopped in to the Royal Oak store and made…read morean exchange for something far better. I really prefer the brick and mortar store over the online. Customer service is great and the selection is extensive in the store.

The service here is always stellar. The clothing here is great for my parents. I did buy a red…read moreknitted shawl here a couple of years ago for my mother and me, still love them today. My mother loves every sweater I have ever bought for her from here. I was warmly greeted by three or four of the staff members as soon as I walked in the door. I always am greeted every time I walk in here it seems. It feels like the Cheers of the clothing/retail shops. I feel like this place tends to be for the more rugged and out-doorsy folks, which I am not. But I always manage to find a great sweater or two in merino wool, cashmere or a mix of fabrics. I spent some time browsing around in the men's section. I ended up finding a one piece jacket/shirt hybrid. Orvis brand. One of the staff members had the same shirt and he said it was great shirt and he loved it. He said it's super versatile and warm and has a lot of added features that my stepdad would like. I was sold. Was about $170. The entire staff is an A team of helpful, patient and informative peeps. Each will go above and beyond to make your experience great here. I didn't realize I was in the store after hours. There were still four staff members that had stayed on to help me out until the end. They didn't rush me out or make me feel bad about keeping them at all. I did thank them for staying a little extra. They said they had stuff to finish up still, so staying was no biggie. I took a little extra time to try on their barbour jackets, as these require a bit more time in selecting the perfect color, style and fit for a jacket. The wax jackets are around $420. It was great since I was able to do 1-stop shop for my parents tonight. Found two cashmere sweaters for my mother and two sweater/jackets for my stepfather. Their Christmas gifts are done. I was able to find two cashmere sweaters, one cable knitted for myself, a black barbour waxed jacket and a inner vest lining for it. A successful trip and put a good dent in wallet too. I was told the Barbour jackets are great and durable and lovable for many years to come. I so love the smell of their frasier fir candles here. I buy some every year from here.

Such a great store. Staff knows their stuff and helped guide me into an awesome new driving iron…read morethat has improved my game immensely. Cool indoor putting green and state of the art simulator give you the chance to try before you buy. I'm not an everyday tennis player, but I was still blown away by their selection of rackets and the hitting area! You gotta see it. AND - they have an entire Pickle Ball section! Many thanks to Paulie for the help. Oh yeah - just get the membership. No-brainer if you're serious about golf and tennis or know someone who is.

They charged me illegally. I've never used the company. I've never heard of them…read more Someone from their company used my Amazon account.

so, I just got my varsity jacket today, and WOW am I in amazement! It was such a smooth process, I…read moredid made a revise to the design I wanted on the back originally because I had changed my mind and Mr Bazarewski was so understanding and willing to work with me on what I wanted, from the design on the back, to what sleeve color i wanted, to how my last name was put on the jacket, etc. 10/10 experience on working with him, and I can see why my school recommends Team Threads for Varsity Jackets!

My daughter's varsity jacket came out perfectly. Vince was so patient and helpful. He quickly…read moreanswered my numerous emails. I chose this shop because their embroidery work is beautiful and I was not disappointed. Highly recommended.