Deceptive pricing, terrible communication, and shockingly rude, aggressive behavior…read more I cannot recommend this company. Their process involves deceptive pricing structures, a complete lack of upfront communication, and shocking customer service. * The Pricing Trick: Two weeks ago, I called them because my garage door felt heavy. They quoted me $250 over the phone to fix a spring. After inspecting it, they told me the spring wasn't broken yet, but they completely failed to mention any service or trip fees. When the spring actually broke a day later, I hired them based on that $250 phone quote. * The Bait-and-Switch: Once the job was done today, the final bill was suddenly over $350. When I questioned why it was higher than the quote, the installer condescendingly "schooled" me, claiming my door had two springs and they "never just replace one." If that is industry standard, the person on the phone should have clarified that upfront instead of using a low quote to get their foot in the door. * Unacceptable, Hostile Behavior: The installer was curt, miserable, and incredibly rude. After I paid him and he walked away, he actually made a special trip back to knock on my front door just to argue with me again, insulting my property and calling my yard "swampy." In reality, he bizarrely chose to hike through the woods and climb through a back chain-link fence instead of simply using the clearly visible vinyl side gate right by the house. Even my normally sweet dog immediately picked up on his aggressive, hostile energy. The job got done, but it came with hidden fees, mansplaining, and an installer who went out of his way to intimidate and insult a customer on their own property. Avoid this business.

Called at 8:15 am to schedule a repair of a broken spring on my garage door. Tim came out about…read more9:45 the same day, replaced both springs in about 30 minutes. This man knows his stuff! Very professional. Very pleased with my experience. Cost was exactly what I expected.

They were an hour and half late, then they were super rude to my wife and overcharged us by…read morehundreds of dollars. Most likely taking advantage of the fact that my wife didn't know. Garbage company. Would not recommend.

The lock on my detached garage door was stuck, and I couldn't get my car out. I called them and…read morethey came out. He ended up having to break through one of the wood panels to get in and unlock it. My door was old, so I figured it was time to replace it. He took measurements and showed me examples of doors I could purchase. I ordered a steel door that had panels that resembled my old door. Upon installation, I noticed when the door was closed, the top section of panels were partially hidden. When I questioned this, he said that the next size down would have been too short. I had no idea that it was going to look like this. After doing some research, I discovered that you can still order a door that would correctly fit a 6'6" door height. I guess 7' doors are now the standard. I gave them some stars because the guys worked hard taking out the old door, installing the new door, and making some adjustments but I'm very disappointed at how it ended up looking at the top.

Had a broken garage door spring. Called Right Away garage…read moredoor at 2:30 they were at my house at 3:40. Mike was awesome, gave me a quote and had 2 new springs put in and up and working in less than an hour. Very Professional and high quality work. Would highly recommend!!

Just like the name, Right Away Garage Door Repair, was responsive and quickly showed up at my home…read moreto replace the spring and repair the loose cables on my garage door. I was very impressed with the timeliness of their response and the fair value of the service. Mike was also incredibly professional, friendly, and focused. 10 out of 10 would hire again.

Our family has been dealing with Greg for years. Very reliable, reputable and he is quite…read moreknowledgeable. Price is also extremely fair. He did a great job and definitely stands by his work.

We had a unique problem with our garage door spring setup which Gregg was able to overcome. I…read moretalked to 2 other garage door companies and their solutions included a new garage door, opener, and spring. Gregg installed a new spring with a little modification and everything works fine. He is amazing!

We love this company! They always do a good job servicing our door and opener. Office staff is…read moregreat as well.

Fortunately for me, I've known the owners of Tracey Door for many many years. They have installed…read moregarage doors on two different residences of ours. We have lived in our present residence for over 35 yrs and our Tracey Door is still working like the day it was installed. Their products are quality made and top of the line. The installers were very professional, meticulous about their work, cleaned up after themselves and helped me understand what I needed to do for general maintenance / upkeep of the door before they left. I always feel very confident in recommending them to friends, co-workers, and neighbors. Several of them have purchased garage doors through Tracey Door because of my recommendations and all of them have been very satisfied. The office staff is friendly and customer-oriented. They really treat you like family and care deeply about their reputation. This is a local family owned business. Don't hesitate to give them your business should you need garage door work.

Unfortunately my experience w Monroe proved very disappointing. Initially my impression of owner…read morewas positive, but that quickly pivoted. They pulled a fast one; tried to be slick. But I'm too knowledgeable and caught them in their upsell scheme. They purposely didn't reattach my garage door opener after install. They literally lied to my face, stating opener was broken. Mind you it was working fine. I manually checked if it was operating; of course it was! I was seeing red when I called w my discovery. Again owner lied and told me "I told you I would reattach opener because it was too old." My rebuttal was I'd never hire you if you told me that. Luckily I had the text he sent stating the process will be installation of new door and reattachment of door opener. Owner did come over and attach door opener but the whole process was shady at best.

Great communication, service, and price. They were able to install my new door quickly.read more

Our garage door was the original from the early 60s and we had a Roly Door technician fix it a…read morecouple times and the charge was more than reasonable. Now we need a new garage door and this is our go-to company to install it. They have been professional and got the job done, we expect the same in the future.

On time for appointments. Professional. Did the job well. Yelp wants 85 characters minimum so I'm…read moresupposed to ramble.......lol

I noticed that my garage door opener was struggling a bit more than it should to open my garage…read moredoor so I called Precision Door service, who had done some work on my door before. They told me for a $60 service call. They could come out and evaluate the door and lube it and advise if there was anything that needed to be done. I made an appointment for the next week and the technician showed up promptly. He did call and text to let me know he was coming too. He did an inspection of the door and found that the cable on the right side was rusted almost all the way through and pretty close to breaking. Also, there was only one spring to open the door so it didn't lift up easily or stay up. He recommended putting two springs in Which is pretty much the standard. He gave me four different proposals, each one adding on a little bit more service. I chose the third of four proposals. It included putting in new cables, two new springs, all new rollers and bearings on the sides, and lubing it completely. When he took out the one cable that was rusted, he remarked that it was probably one to two months away from breaking. So I'm glad I called them. Also, our door had rust on the bottom on the outside, which was very visible. Probably one to 2 inches all the way across the door. He advised that I should wire brush it down some, and spray paint it with white Rustoleum paint. It now looks almost brand new And operates like it's brand new too. I highly recommend Precision Door Service for your garage door needs!

Best garage door company one could ask for! I called on a Saturday as our garage door would…read moreopen but wouldn't close. They sent out a technician on a SUNDAY WITHOUT emergency fees as they do appointments on Sundays. The owner, Ron, came out, assessed the problem, showed us how to fix it in the future and also gave us a quote for a future garage door, which we will need in the next couple of years anyway. Service, professionalism, cost - you could not ask for anything better. We called Precision Door Service because we also used them in our prior home and in my parents home for garage door opener installation and service. We are truly overjoyed with their quality of work. Thank you for the great experience!

Love supporting the small guy and this time we were well rewarded. We knew when we bought our new…read morehouse that the shelf life of the garage door and opener was limited but it met it's end earlier than expected. After a couple of unsatisfactory visits from 'the other guys' Marion Garage Door was a breath of fresh air. We made an appointment, they showed up on time and made a great impression with my wife. Very personable and attentive to our questions and requests. We had a quote with several options the same day... A week later (basic model / options would take longer) and we have a beautiful new garage door and opener at a very reasonable price and couldn't be happier. The install was quick and it works great. Got to love the small, family business. They do it right.

Fast, efficient, great price, great quality work. They installed our garage door and everything…read morethat went with it in a timely manner. The service was exactly what we asked for. They were friendly, honest and knowledgeable. 100% recommend.

I could not recommend them anymore highly! Our garage door…read morebroke around noon on a cold, snowy Monday. No lie; they were here by 1:00!!! I was just hoping to get in for an appointment in the week! I couldn't believe how fast they came!!! He knew what the problem was over the phone. We had cars in the garage, and they fixed it with them in there! And it was also done super quickly. Very affordable, too. Literally couldn't recommend more!

Experienced, efficient and very reasonably priced. Fred owns the business and he has been doing…read morethis for decades. No frills: he doesn't make up stories and overcharge. In fact, in my case, he reassured me that what I was told by another contractor was incorrect: my garage door was installed correctly and only the owner settings were wrong. He corrected the settings, tested the door to make sure it was okay and that was that. I asked him to replace the key pad. Hex checked it out and replaced it. I highly recommend Fred and his business.