Took my vehicle to have mud-flaps installed. my vehicle was backed into a parking spot. At first…read moreeverything looked ok. when I arrived home and backed into my parking spot, the front end made terrible, loud noises, as the mud-flaps were catching on the tires when I turned and backed in. Whoever backed the vehicle in at St Clair Collision had to have heard that noise it was extremely loud. they had to know there was a problem. Even without that they're supposed to be professionals that who do this all the time and should've known even before they put them on that there might be a problem. But they let me it drive home after they backed it into their parking place and heard the noise. DISHONEST! When I took it back, all the manager would do is take the mud flaps off and give them back to me. NO REFUND!!! Not even an apology. I was called back later in the day and told they would give me $30 off of $220 detail. How can I trust them doing a detail on a vehicle when they not only did a bad install of the mud flaps they also let me drive off, without saying anything? to top it off weeks earlier, we let them do a $3000 job on another vehicle. when we picked the vehicle up, it smelled like BO/body odor. Now we wonder if that job was done right?

Thank you so very much, my jeep is like new. You all did an awesome body job and detailing it as…read morewell!!! Absolutely amazing!!!

I bought a fantastic funky little Honda element and I could not be happier. the staff was great and…read moreeverything was done right away- title insurance plate. I guess he had new people in there.

My grand daughter needed an SUV and Bush's had three, but here folks were hesitant so I sold her my…read moreHonda Ridgeline and bought the SUV. We drove the vehicle and they put it up on the lift so we could in spect, the mechanic had fixed an oil leak on the valve covers and put in new plugs, tires and Bush's sent it out for detailing and frankly it drove and smelled like a new one (except for that burnt oil smell which after a month has pretty much gone away). Staff was nice and as with any used car it's a crap shoot but they did a very good job at bringing a 2007 Nissan Murano SE Touring edition back to Life with 132,000 miles. We LOVE it but miss the pickup, but felt very comfortable with the quality of preparation work done by Bush's Motors so five stars!

Certified Collision always does an A1 job.. I highly recommend. The work was done with expert…read moreprecision. They worked with our insurance. 2017 Cadillac looked like it came from the dealers show room. professional and goes the extra mile!!! Thank you Paul at Certified Collision

Absolutely, far and beyond anything else in St.Clair County! Fantastic paint matching. And they…read moredetail your car before you pick it !!!

I had a great experience. From day one when I walked in the shop the service was outstanding and…read moreprofessionalism was very apparent. The job was explained very straight forward, communication was great throughout the job. A small tear was done on my window tint during the job, staff were upfront & had it replaced while my car was in their care. When I picked up my car it was clean & ready to go. What more could I ask for? The damage can no longer be seen & finish is like glass! Thanks for your hard work!

From the owner: Your Professional Collision Center fo All Makes & Models.read more

Jamie and the team are very helpful. They seem to actually care about their customers and helping…read morethem to make the best decision possible. I had no experience with auto shops nor insurance claims, but Jamie was able to provide helpful information so I could make the best decision possible for me. They want whats best for their customers and it is very evident by their customer service. I would feel good about taking my vehicle to them - supporting a hard working local business and knowing your vehicle is in good hands.

EDIT: Thank you Samantha from Gerber's corporate office for providing me a rental vehicle and…read moregetting these issues fixed for me in a timely manner. I am extremely disappointed with my experience at Gerber Collision. The repair quality was not what I expected, especially considering the cost and reputation of the company. The trim piece on the lower bumper of my vehicle was replaced, but the color/finish does not match my car at all. It is noticeably different and looks like the wrong color was used. In addition, there is overspray on my trunk that was not properly cleaned up, leaving behind orange-colored specks that look like rust spots. I expected a professional repair and attention to detail, but instead I was left with additional issues that should have been caught before returning my vehicle. I am very unhappy with the quality of the work and the lack of care taken during the repair process.

I'm 73, and have a lot of years having to get vehicles fixed. Gerber is absolutely the most…read moreunfriendly place that I have ever been to in my life. I'd never been there before and garage doors were open. I walked in, saw only one person, and asked about an estimate. The gentleman (not) cursed me out and them pointed me to the office. (wish I was just 20yrs younger). Went to the office, made the same request. He also managed to cuss me out and point to a female scheduler. I talked to her, she was not friendly, but polite. Said I could not even think about getting an estimate for a month or more, she could put me on a schedule. Will never go back! Was watching NHRA racing last night and saw a Gerber Collision and Glass, sponsored car. These HotRodders need to research their sponsors.

My son took his KIA Soul there to have its front end repaired. Someone hit his care while it was…read moreparked and did a lot of damage to its front end. It took Gary's Collision about two weeks to repair it. The repair turned out very well and they even did extra work cleanly both the interior and exterior of the car making it look good. My only criticism is I thought they could have done a better job keeping us informed about the status of the repair. I had to call each morning to find out what was going on. All and all, I would recommend this shop.

After hours of flying back from California I got in my car and the battery light came on as I was…read moredriving home to Ohio. The first shop I called couldn't get to it until next week. B & B were able to get the part and fix it today! They were wonderful. My car is repaired and ready to go. Really nice people.