My car's check engine light came on. I stopped here to see if they could help me diagnose the…read moreissue. The staff was very friendly and they were able to test the car and figure out the issue. I was able to purchase the parts there and get everything fixed easily!! It was a super easy process and everyone was very knowledgeable and helpful! If you are in the Gaylord area and need any help with your vehicle, I highly recommend Advance Auto Parts!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Walked in on a sunday, car's battery died a quarter mile away. Drove over, gave me a jump, drove…read moreback they installed battery and found a coupon also to save me some money. Thank you!

Don't use Affordable Auto Repair in Gaylord!!! June 2025: I…read morebrought my truck in for a tune-up because it was running rough. They replaced the spark plugs, but during that process they damaged the valve covers. About 10 months later, the damage led to an oil leak. I had my trusted mechanic downstate look at it, and he told me the valve covers had clearly been damaged during that original service and recommended I request a refund. April 2026: I returned to the shop and showed the owner, Diana, the faulty parts. At that time, she acknowledged the issue and said she believed we deserved some money back for the mistake. May 2026: When we followed up, we spoke with Pat (the owner), and the conversation went completely differently. Pat immediately became confrontational and started yelling, saying he "don't give refund checks." Instead, he expected us to drive the truck 250 miles--while it's leaking oil--so he could fix the problem he created himself. The attitude and lack of professionalism were honestly shocking. Mistakes can happen, but how a business handles them matters. Between the poor workmanship and the way we were treated afterward, I would not recommend this shop.

I had an intermittent problem with the car not starting. I called Alpine Auto Repair and was told…read morethey were booked out for two weeks. I had it towed in anyway. They were able to trouble shoot and diagnose the issue in less than a week. Even though they didn't have the part in stock (supply chain issues - not on them) I was still able to get the vehicle back well under the original 2-week estimate for getting it into the shop. All along they kept me informed and updated on the work. I am extremely pleased with this place.

Another shop told me that I needed wheel bearings but I stopped by Justin's shop and asked him to…read moredo diagnostics services on my Prius. Before the day ended I had my car back with new rotors and premium gold brake pads on all for a very competitive cost. I felt that J&C Automotive Service is a trusted business with fine quality and excellent customer service skills. The shop is easy to access off Ohio street. You should definitely stop by and say hello.

Terrible customer service, with absolutely zero communication. Dropped my vehicle off on a…read moreWednesday with the plan of picking it up the following MONDAY- to have an estimate done and start on repairs. Contacted them the following Monday morning to find out they haven't even looked at it, stating they didnt see my keys in the lock box until Sunday. Yet not one phone call was made to try and contact me. Then when I came to pick up my vehicle because I didn't want them working on it, the owner got in my face yelling at me because I was asking them why no one contacted me. I sincerely recommend Not taking your vehicle there!

Tyler H., Counter Sales Professional, helped me out tremendously this Labor Day weekend. For some…read morereason the color paint code didn't match the color lookup example. Tyler dug at the issue, found the matched color and mixed me up a batch. Tyler's customer service is definitely worth 5 out of 5 stars, 5 meaning top shelf! Thanks man!

Don't go here, and avoid GARY at all cost, 3 times the prices and less then half the value. I was…read moresitting at there counter, trying to get inner axle seals, they had sold me parts that where to large my axle. So I brought them back to return them as they looked up my parts and got them from the wear house. Not a problem I'll get the rest of my stuff from town. Returned to find they where trying to re sale me the same part? Then try'ed selling me a cheaper seal, at over 4 dollars more then any other parts store, I call Napa, Advances, and Auto Zone while seated at there counter. With my phone on speaker, so they could hear the price. While on the phone with Napa, I paid less then auto value was asking for the wrong part. For Napa to see me the correct replacement part. Most of the other employs are fine to work with, Gary will just lie to you and jerk you around, he does not even give you a Military discount with An ID Card. Please save your self time and money and go anywhere else.