What a great experience!!!…read more It was finally time for a new pair of glasses, and something compelled me to try Eyes on Main. That was a good decision! The office is modern and welcoming, almost as welcoming as the staff. From the phone call to understand if I needed an appointment to showing up, everything about my experience was top notch. I'd like to especially thank Mallorie and Sarah for their above and beyond service to ensure my glasses fit correctly. They not only got the fit perfected, but they did it with kindness, true customer service. I never felt like a burden, they were genuinely invested in the proper fit of my new glasses. I highly recommend Eyes on Main and will be a return customer for myself and the family!

We're not informed that they had discontinued our insurance even though the insurance card was…read morepresented at the time of service. The insurance had been accepted the year previous without issue. They are still on the providers list. We paid the bill. Recommend caution with this provider.

My boyfriend really liked the diversity of the business! He had made an appointment online and…read moreeverything went smoothly. His appointment was right on time and he enjoyed how thorough his exam was. Amy was super sweet when helping us pick out glasses. She was able to give us a variety of prices from what our insurance had covered. We had a great first time here, and happy everything went smoothly. FYI on the Iphone Maps address will take you near little Caesar and twin liquors. Keep driving up the street and the center is on the right. We were confused at first, but finally figured it out!

I waited over an hour just for the exam, are you kidding me? I've worn glasses since first grade…read moreand I've never waited that long. Then I waited over 2 weeks to get the glasses. I left 2 messages to ask what's up and no one bothered to called back. If you have a question about your order, they only have voicemail, and for that (press #3 ) no one EVER answers. If they already have your money, they ain't calling back til the order comes in. My order was over a $1000 so you'd think they'd at least call, right?) Next time I will go somewhere more efficient and customer friendly.

This place is beautiful with kind and efficient staff. I had an emergency with inability to open my…read moreright eye. They were able to fit me in and Dr Nguyen was wonderful. Explained everything and provided solutions. Needless to say I went from freaking out to a lot calmer.

Wonderful experience, from start to finish! I felt comfortable, informed and no long waits!! Great…read morepricing on the exam and Dr. Nguyen explained everything thoroughly throughout my exam. Perla greeted me upon arrival, and was patient and knowledgeable with the purchasing/payment portion. The studio is stunning!! Gorgeous space with attention to every detail, and extremely clean & sanitized. Highly recommend!!!!

Five stars all the way for excellent customer service and proactive follow-ups from the staff! Dr…read more Garza Offoegbu took her time with me to ensure I get the correct prescription for my aging eyes. Booking the appointment online was very easy and filling out all of the forms online before coming in was seamless. I highly recommend this optometrist and her staff for your eye care needs!

Dr. Garza is immensely knowledgeable and patient when answering my many eye health questions. I…read moredidn't feel rushed at all and she easily communicated ocular details so I could comprehend what my stats meant and what I can do to continue protecting my eyes. Jaime was also incredibly helpful and kind! He adjusted my sunglasses and eyeglasses very precisely to the point where they feel significantly comfortable and like completely different pairs of glasses. Thank you!

The store has very very beautiful displays inside and a great variety of frames to choose from. I…read morewould not have expected such a really nice store to be found in such a small town as Bandera. The staff is also very knowledgeable and helpful and the atmosphere is relaxing and makes you feel like they are taking their time to assist you.

So I scheduled an appointment with the Bandera office (or so I though, thanks Aetna) and when I…read morearrived for my appointment surprise surprise they didn't have me scheduled. Why then, you must be thinking, is she leaving a 5 star review? Well, they very quickly determined that I had an appointment in San Antonio, and instead of saying "that's a you problem" immediately called the SA office and transferred my appointment to their office. Sure, I had to wait 5 minutes past my appointment time, but they got me in! It was just an eye exam, but the entire office was committed to making sure I got seen. Not only that but because I have two insurances that cover vision to a degree, they chose to use the one that got me out of there without me having to pay my 10 dollar copay. I didn't even know my other insurance covered eye exams!! I did find out that I need glasses, and I thought about taking away a star for the news... But that's not their fault, and they really were a lot of fun to visit. (I wasn't really going to take away a star for that.) While I still don't know what kind of glasses I want to get, they do have a lot to choose from, and can order different colors and sizes if you think you'd like something specific. Edit... These are the frames!

We just got home from our appointment with Dr. Rojas! My…read moreson failed his eye exam during his yearly wellness visit so we immediately scheduled to have a comprehensive eye exam completed. I was so nervous that he would need glasses or that something was wrong with his vision. Dr. Rojas was great with my 5 yr old and talked us through the whole process and put my worries at ease. We highly recommend!

I brought my 3 year old for her first eye exam and it was such a memorable experience. From the…read moreinitial phone call to check-in the day of the appointment, the front desk admins were amazing! The office was very clean, had a modern aesthetic, & the newest technology. Dr. Rojas has amazing chair-side manner and explained every step thoroughly. I highly recommend you visit for the eye care of the entire family!

My family and I moved to Texas and we have found the Texas is a 2 step process to get exam and…read moreglass. but America's best was different. My son found this place and let go, (right from a 10yrs old) , well been search everywhere and NOT luck. This was on a Saturday later afternoon, I call and they can take only 1 person, so book the appointment for my Son (he suggested) he is the first). We arrived look around on the frame and I told the receptionist that myself and my wife need to exam and need to purchase glass too. She was able to fit us in. The Doctor was AWESOME ! and staff was GREAT and helpful. We will see the how the glass are in 2 weeks! when we get our glasses. The team at store are GREAT !!!!!

Terrible unprofessional service by the receptionist, she refused to see us when we arrived at the…read more10 min mark after our appointment. She was extremely rude about it. Would not recommend this location.

I have had many excellent experiences with this optical shop. Linda Hartung, manager of Dietz…read moreMcLean Optical in Boerne, makes this branch of Dietz McLean exceptional in every way. Not only does she spend whatever amount of time it takes to satisfy the needs of each and every customer, she has a vast knowledge of anything optical due to her many years of experience in the industry. This business will not disappoint!

Super impressed with this place! I went in one day because I had a problem with my glasses and was…read moreabout to leave on a trip. Christy took the time to search through several drawers for the right component to make them work for me. She literally spent 15 or 20 minutes working on them for me and then refused to charge me for it. The level of care that goes into making things right for their clients really goes above and beyond. I highly recommend them.