Experienced. Professional. Kind and Reasonable. You can't ask for more. While recently out of town on a job, my Blackmagic Ursa Mini Pro 4.6K G2 fell from its tripod--a true nightmare scenario. While the camera turned on after the tumble, a small panel connecting the LCD to the camera body protruded out, making it impossible to close the screen. I was also unsure if there were any larger problems with the camera. The next morning, I called Ohannes at Digitech and explained my situation. When I told him I was out of town, he very kindly agreed to take a look at a few pictures of the problem via email. He quickly replied with a comforting message, let me know the plate was just out of position, not damaged and quoted a reasonable price for the repair. When I got back into town, I dropped off the camera and had a wonderful experience speaking to Ohannes in person. A few days later, I booked a job last minute. Panicked, I emailed to ask if there would be any way to pick up the camera early. Ohannes didn't hesitate and had it ready for me the next day. I had another great interaction with Ohannes when picking up the camera. He let me know the repairs he performed, what to look out for, and even gave recommendations for a new tripod. All in all, I got the best luck out of a bad luck situation. I genuinely hope I don't need many camera repairs in the future, but I take great comfort in knowing that Digitech is there if my luck takes a turn again. read more

I came into Digitech Camera Repair for a diagnostic on my Sony a7 IV after accidentally dropping it from about waist height. I was really worried about internal damage, but John immediately put me at ease. He happily received me, tested the camera on the spot, and even went the extra mile by cleaning my sensor. John was professional, knowledgeable, and incredibly helpful. I left feeling confident and very happy with the service I received. I highly recommend him to anyone having camera issues--this is a shop you can trust. read more

Explained the problem with my Canon 7D and to my surprise he showed me a few settings that corrected my exposures. He didn't want to charge me just wished me well. I definitely would recommend this place. Will come back if I have any camera problems. read more

Used him several times. Always courteous always dignified and always delivered. Quick turnaround fair prices and superb service. read more

Digitech Camera Repair - Camera - Photography Stores & Services Near Me - Pasadena, California

No words. Ohannes is absolutely my new camera lens repair guy for years to come. PERIOD! He saved me hundreds with an honest answer of what was worth repairing and what was not, showed me the mechanism failing point in person, and even offered to clean my sensor on the house. He is extremely knowledgeable, fun and courteous and professional. I will absolutely be going to him for any future camera servicing. Ohannes Jaan THANK YOU!! read more

John replaced my shutter assembly. He had the part in stock and performed the complex repair within 1 business day. My camera works perfectly now and I'm a very satisfied customer. Worth the drive from OC to get the job done correctly and quickly. read more

Came in with a Sony handycam trv350 that wouldn't playback tapes and Mr.Berberian seemed very knowledgeable and friendly from the beginning. He took a look at the camera tested different methods and was able to get it clean and then recommend how to take care of the camera for future use and seemed very happy to help and when I asked how much I owed he didn't even want payment :0. So I agreed and wanted to purchase a carrying bag for the camera and he said "it's used it's okay just take it" I was so taken aback by this man's generosity and kindness. I will definitely be coming back for any repair or maintenance, definitely worth the drive if your from la/South Bay Area like myself! read more

John and his team are great! It's rare to find such friendly professionalism these days. Thank you, John, for fixing my camera. You went above and beyond! read more

They were able to repair my digital camera and a lens, which I wasn't sure was possible. Definitely recommend.

We've visited John's shop for years. We've found him to be first rate. He is very conscientious and careful in all that he does. He doesn't take advantage, and he treats others with respect and kindness. I went by today and he took the time and care necessary to help me like I was a million-dollar customer, even though he was doing a check-up on my camera lens as a courtesy. That kind of integrity and excellence is very rare and hard to find. If you need someone to fix your camera who will care for it as he would his own, and who does excellent work, John and Digitech are the person and place to go to! read more

My camera went into the sea, and I've read many posts saying that in this situation, the camera is likely to be scrapped. I came to this store with a try and see attitude, but unexpectedly it was fixed! I'm superrrr happy！ read more

That feeling when you know you're in the hands of a considerate, talented artisan. Professional service, impeccable knowledge, reasonable prices. Panasonic's Lumix Pro service has nothing on John. read more

Great Business, I recently came in a problem with my Sony Handycam camera. It ended up being my battery, they explained to me why it had a problem. They were nice enough to even give me a battery they had free of charge! I would highly recommend this company to anyone in need of camera repair services. With their knowledgeable staff, quality workmanship, and exceptional customer service, you can't go wrong with Digitech Camera Repair! read more

Digitech Camera Repair - Photography Stores & Services Near Me - Pasadena, California

I have a pair of favorite, wired, stereo headphones that broke, because the plug got bent on the airplane, and it was shorting out. I called around, but wasn't able to find a local electronics repair shop at all- all of them only repair iPhones and iPads nowadays. I called Digitech Camera Repair, and John told me over the phone which part to buy and to bring it in to him. Not only did he do a perfect repair job, but he also didn't charge me and refused to accept any money I offered. I know fixing headphones isn't his usual work order, but I still felt like I should pay for his services. In the Internet age, it's so nice to still have a neighborhood electronics repair shop that goes out of their way to help out customers. I am very grateful and happy to recommend Digitech Camera Repair! read more

I had fungus infection inside of a lens. I took it in for John to inspect the lens. He didn't want to overpromise but said he would look at it and let me know. After 4 days, he gave me a call and told me it was ready. I was pretty excited and went to pick it up. The lens looks as good as new and all the fungi were removed and glasses inside all cleaned. The lens works even better than before. He told me that he called the Canon support as he think he may need to replace some glasses inside but after finding out the price he decided to try again and was able to remove all the infestations off the glasses. I did not have that much hope the lens could be saved into such a spectacular condition; I was really happy with the results. From the examination of the lens I can really tell that John had spend a lot of time cleaning the lens meticulously and took such a care on it as if it is his own. You can tell that he is really passionate about what he does and about photography. And to top it off, the price of the cleaning service is very reasonable- much better than what Canon would have charge for the same service. again, the lens that I got back looks like new, and you couldn't tell that it had been taken apart for cleaning. I would definitely recommend this store for any future repairs, cleaning, or buying cameras or lenses- the store also carries a selection of used lenses at really good price. Thank you so much! read more

Called for a quote to repair what I thought was a problem. John saved me time and money by walking my through a fix for my problem. Couldn't be happier for having called them. read more

Digitech Camera Repair - Focus Screen out of place. - Photography Stores & Services Near Me - Pasadena, California

excellence service, clear and honest communication i left a 20mm fd that i got from ebay quoted $150 for a sticky focus and rear mount reassembly i called a week after, they were backed up from other repairs got a voicemail saying there were problems came in about 2 weeks, he showed me pictures of the internals didn't charge me as it wasn't completely fixed, some issues were not fixable i bought some film to support them will definitely come back again for film and repair to support this business read more

Digitech Camera Repair - Photography Stores & Services Near Me - Pasadena, California

Great people who care about the work, the art, and the quality of good cameras and camera repair.

I've been contemplating on my visit to this shop and honestly, I think I got ripped off. I came in to get my camera inspected and quoted and all I have to say is do your research. A business is a business and I understand people do what they gotta do to make it go in their favor. But if a business is in a community to help out, be honest. Don't rip off someone who has very little knowledge about the product they're bringing in. I believe I got swindled out of an extra $150. If a business owner low balls your products and then shows sudden interest in buying it, it's because they're trying to play you. Like I said, do your research online and then bring it into get looked over. read more

I was searching online for a place to get my Sony cameras sensor cleaned and came across Digitech Camera Repair. I highly recommend this location. John is very helpful and attended to me in less than 5 minutes. So happy to have found this place and I'm definitely coming back for any of my camera repair needs! read more

Highly recommend Digitech for any camera cleaning and repair work. Very professional, knowledgeable, fair and honest!

John was so professional and efficient. We went to Samy's for a camera repair and they said they would need to mail it in and that it would take 4-6 weeks! The guy working there referred us to John and told us that he does in house repairs. What a lifesaver. He repaired the camera in a few minutes, and wouldn't take any money for it! So kind. You can really trust him with your stuff - we're now having him clean and repair everything. He's been doing it for 35 years, very impressed with his professionalism. read more

Digitech Camera Repair - Photography Stores & Services Near Me - Pasadena, California

I'm was driving from Riverside, CA to visit relatives in Pasadena, CA .... wanted to call first to see if they have a particular battery for my digital-camera. I called this office number 626-577-2001.... but the mailbox WAS NOT SET UP to leave a general question. (Bogus /fixed 5-star ratings) I called Samy's camera (TRUE 4-star ratings), talked to a live-person who answered all my question regarding my digital camera and I took my business to Samy's Camera instead and Purchased a tripod, flash unit, extra battery and battery charger from Samy's Camera. Avoid calling this store you won't reach anybody..... don't waste you time. read more

I have gone to Digitech camera repair for years! And John is always great! He's very knowleageable, has very fast turn around times and gives very fair prices! And on top of that... he's a very nice and friendly guy! read more

So happy I came here to support local merchants. Nothing wrong, just brought my Canon 7D to service, clean and tighten things for the upcoming Holiday family and travel season. John and Sabrina were awesome. Fantastic honest service. Brought in at 10am. Got a phone call about 2pm for pick up. General service prices depend if you have a crop or full sensor. I even brought in my father's older film equipment for advice on selling. They ended up picking that up from me. Recommended to my father in-law who is an avid birder and keeps his equipment in tip top. Highly recommend for quick, honest and reliable service. read more

He did a great job and gave a second life to my beloved camera. The deal was fair and he completed the repairs timely, as promised. As an additional benefit, he also cleaned the camera. Will not hesitate to work with him in the future. read more

John , did a great job on my Rebel T3i Servcie needs. The place is small but with big friendly service. I recommended them.

This place is great! Reasonable prices and excellent repairing. No complaints! Johannes (John) is super helpful and even took my phone call and had me ship my camera to him right after I dropped my camera into some water in Utah. He fixed it up for a reasonable cost and saved it. Highly recommend! read more

Digitech Camera Repair - Photography Stores & Services Near Me - Pasadena, California

I have yet to spend any money with Ohannes but have been dealing with him via email on some Canon issues, both in an older body and a new lens. He told me what to try for the body problem (it worked!) and how to handle the lens repair. As soon as I need something done, I am taking it straight to his business. More business owners should take lessons from people like him. read more

I spoke to someone earlier over the phone and was told to come by to get my lens checked out. I informed him I would come sometime today being that I had several stops to make in preparation for going out of town in a few days to shoot an event. I drove from LA in heavy traffic and when I arrived at 5:19pm they were closed! The google search and the door hours shows 6pm for closing time. Wow! read more

Super friendly, knowledgable, and honest repair shop. Digitech is just great. Highly recommend. I had a jammed battery compartment on my GoPro360, and after spending hours trying to open it, I went here and the owner helped me open it up pretty quickly, and gave me some excellent advice on how to fix the situation, without charging anything. I'll be coming back here anytime I have any photo/video repair needs. A+ read more

John was awesome and super honest. Attended to me right away and had me out of the shop within 15 minutes. Didn't try to prescribe me anything I didn't need. Would definitely come back for all of my camera needs. read more

I had my Canon 2.8 24-70 L lens throw an error... called Canon, and they were no longer repairing it... tried looking locally, and noone would even try... so I tried myself... ended up making it worse, then I finally thought maybe I should look online and see if anyone else can fix it (even though I might have made it a lot worse). That's when I found Digitech! John gave me a quote right away, and told me he could do it. I sent him the lens, and tada! I got a working lens back, and all for a reasonable cost! I'll be telling all my local people to send their stuff to John from now on! read more

If I can give this place 10 stars I would! During a wedding, my Nikon D750 camera dropped from the fastener that connects to the strap (it was a BlackRapid strap) and it landed on the wheel where you change the mode. It was still working, but the wheel was loose and I used blue tape to hold it in place. I live in Vegas, and there is only one place for repairs, but they don't do in-house repairs and they end up shipping it to the manufacturer. I could have easily shipped it to Nikon myself, so I had to look in the LA area for places that does repairs in-house, since I was going to be in the area anyway. I saw John's shop and when I called, I was impressed he was able to give me a quote over the phone based on my description. When I arrived at his store, I was expecting for him to raise his quote after he examined my camera, but he didn't. It remained the same. It took him a little over a week to fix my camera. Since I had no time to visit Pasadena, I had him ship my camera to Vegas. It only took 2 days. I just received my camera as we speak and I'm very pleased with the results. It looks almost as brand new. I will not hesitate to visit John again for any repairs. It is worth the drive from Vegas to Pasadena. read more

My cat knocked my tripod over with my Nikon D60 camera on it this morning. The lens popped out and wouldn't lock in place anymore. Seemed there was a broken ring on lens. I was bummed since I have a wedding to shoot on Saturday. I looked up camera repair and this store here popped up. Read the reviews and decided to take my broken camera there. Found parking right in front of store. Went in and immediately was helped and given a quote on the repair. Turns out the camera was ok after some adjustments made by John. The lens needed a lock ring replaced, they had it in stock and made the repairs on the spot. Took a seat and waited about 20 minutes and I was back in business. John also showed me some settings since I'm still a rookie photographer, much appreciated. Definitely my new go to spot for camera repairs or accessories. read more

Digitech Camera Repair - Front of the store. Park in front or on side streets. - Photography Stores & Services Near Me - Pasadena, California

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Amazing place i went in a few days before my trip to Oregon to have my sensor cleaned, john immediately offered to wipe down the sensor for free. While it was a very kind offer i still went ahead and had the sensor and whole dslr cam cleaned up. His prices are very reasonable and his work is superb. I was very happy with how new my camera looked after he was done with it the following day! read more

Come on down and see John for all your camera and lens repairs !! He is fair, reasonable With his parts and labor Fees. More importantly He goes the extra mile For his clients. Recently He diagnosed my canon Flash system, which Was not firing when I squeezed the trigger, And quickly told me I needed a new Sync Cord. Presto, I had the Solution and he did not Charge Me! I call that Great customer service. I highly reccomend John when it come to Servicing and repairing Your equipment!! Fred Beard U.S.N. VETERAN VIETNAN 1974-1978 read more

I had a dust speck inside my Nikon D3400 and could not figure out how to get in and clean it out. Blowing air into the camera around the side of the mirror did not work. I could not get the mirror to lock up in order to spray air onto the sensor. I called and I was walked through how to lock up the mirror. Saved me a long trip and $65. Very happy with this type of service. read more

I would recommend Digitech to anyone! Seriously! I had an issue with the autofocus on my camera...and for months, I couldn't figure out for the life of me what the issue was. I took it in the shop, and the man who assisted me was so helpful and knowledgeable about cameras. He inspected the camera, and within less than five minutes, he found out the problem and it was free of charge because nothing was replaced. Turns out, a piece of one of my old lenses that broke was stuck, so the camera couldn't auto focus. Thanks to him, I saved so much money and I'm so thankful. Also, everything was decently priced and affordable as far as the inventory of lenses, and other camera products that they had. They definitely know their stuff, and if you want your camera fixed right, go to them! Although, I live quite far from Pasadena, it was definitely worth the drive. read more

John was honest, reasonably priced and his repair on my Canon video camera was fast, efficient and work was fantastic. Sabrina and John make a great team and it's nice to know that there are still good fair priced, reputable people out there. He quoted me over the phone and the charge was exactly as he said it would be. Will take all my SLR's and Video cams to John from now on. Great store, service and fair!! Did I mentioned he was a really nice guy also :-) read more