Needed a digital camera and stopped at their store in Pasadena. Gabriel was very knowledgeable and…read moreshowed us several different cameras. This location was larger than I expected, and they have more than just cameras -- they had lighting gear, film, video equipment and more. They also offer photography, video and tech classes. There is a parking lot in the back of the building, and street parking is also available. The best part is that they are pet friendly!

I had a frustrating experience at the Pasadena location of Samy's Camera that I think other…read morecustomers should be aware of. I brought in my OM-3 because the shutter was stuck closed and the camera was shutting down. I purchased a protection plan with the camera, but the staff at this location told me they didn't know what the warranty was and said they would not honor it. Since that didn't seem right, I drove to the Samy's Camera location in Los Angeles. The experience there was completely different. They immediately recognized the protection plan, honored it with no problem, and even handled shipping the camera out for warranty repair themselves. It was quick, professional, and exactly what I expected when buying expensive gear from a specialty camera shop. While I was in Pasadena, I also asked about a medium format camera they had for sale. The staff told me they could not guarantee that the camera worked. Out of curiosity I went to another camera business nearby and learned that they were actually the shop that repaired that exact camera and said it was fully functional. So unfortunately the Pasadena store left me with very little confidence. For high-end camera equipment, knowledge and service really matter. The Los Angeles Samy's location, on the other hand, was excellent and handled everything the way it should have been done in the first place.

Walked into this shop and could tell right away the shop was ran with passionate and friendly…read morepeople. Had some troubles with my Yashica T2 film camera which they actually don't have the parts to fixed (and explained why) but they still look a look at it and helped get the film out that was stuck in there. Even found out that the camera was still working properly. User error, haha! Highly recommend you take your gear there to get it checked out.

Ah wow! This place is amazing, and the owners are the SWEETEST. My favorite old point and shoot…read morebroke and I lost a part. I've been scouring the internet and other camera stores to find the missing piece but no one had it. I went to general camera repair and he handmade a part that FINALLY got my camera to work.. FOR FREE!! Such kind people. I will be

Used him several times. Always courteous always dignified and always delivered. Quick turnaround…read morefair prices and superb service.

Explained the problem with my Canon 7D and to my surprise he showed me a few settings that…read morecorrected my exposures. He didn't want to charge me just wished me well. I definitely would recommend this place. Will come back if I have any camera problems.

I recently purchased a Canon A1 that had a terrible shutter squeal as well as deteriorating light…read moreseals. I brought to Ross who was able to fix it right up. Upon the service he was able to identify another problem with the camera and repaired it. Now I got my camera back and is working magnificently. Thanks again Ross! Don't forget to give some attention to Gretel!

I went there to see about film cameras and Ross who is the owner ( business is run out of his home)…read moreproceeded to preach Christian nationalist ideals. He is both racist, homophobic, and pro I.C.E. The environment was very uncomfortable I would not have sought out business here if I knew this. Go at your own risk I have also seen other reviews stating he has harassed them via email with propaganda and shown photographs of dead bodies in automobiles that he has photographed.

Rigo is incredibly professional & is able to transfer all my home videos on vhs or small discs into…read morea hard drive. The Eaton Fire has hot are community hard. Rigo is still here and I plan on returning with more videos to store especially since we've experienced such heart breaking devastation in our community. Rigo is a small business owner with a big heart! He's a pro!

Rigo was outstanding - I have brought several large boxes packed with old slides, 8mm movies, and…read morephotos too - I feel that Rigo takes his time - he cares about what he's doing and he's a very interesting person! I found him by googling but after speaking to five different options - (by the way prices were all over the place - much higher!) Rigo made me feel comfortable so we scheduled an appt to come in (during Covid), and I dropped my first box - 2 weeks later picked up everything and received enhanced images on a thumbdrive and he also offered to send me a link. My family is excited to see pics from 50+ years ago in great quality - we now have a private facebook family page and everything is uploaded for everyone to see - from anywhere in the world! So cool - So happy to have met Rigo!

Super professional no nonsense awesomeness. Thank you for all the work! Best to all there for…read moremaking it a cool trip to Eastern Los Angeles

I came here needing to prepare a resume with pictures. The quality of the jpegs that I sent to them…read morewas inadequate. The owner, who was very very busy, spent a lot of time with me getting new copies at higher quality to his computer. He then hand-arranged the resume to make it to look perfect. Where do you find people like this? Right here!

Went in because my workhorse lens got dropped while on a tripod…read more The filter thread got bent and stuck, and the staff fixed it within 24 hours. He gave me a very reasonable price. I highly recommend this place. There's street parking, but I parked at the Smart & Final across the street. It only took less than 5 minutes so it wasn't a problem.

They fixed my Sony A7s ii for a quarter of the price everywhere else quoted me and did it in far…read moreless time! By far the best shop I've found and I highly recommend them. Such professionalism and courtesy deserves recognition.

Jay was a nice man and very quickly said he could get our job done but I think some finesse was…read moremissing in his process. You really need to have longer conversations about exactly what you want and he was a bit preoccupied with another job when we talked. Just a bit casual in the way he works. First of all he didn't discuss paper quality or weight which most printers I have worked with would bring up during your consultation. Additionally we wanted to hard laminate bookmarks, which he tried to talk us out of. But what he didn't do, when he printed the bookmarks is trim them where the design clearly ended before laminating them (and it was not a hard lamination) so all of the bookmarks had a 1/2 inch at the top without design. The design very clearly showed where it stopped but he did not see it or the difference from the end of the design and the bleed. I guess that was something else we needed to be super clear with him about, something that most pros would catch. Finally, he printed our programs on a heavy glossy paper that was not necessary for a program for a memorial luncheon, which made them difficult to fold. I guess I will say, that if you are going to work with Jay, make sure you discuss every single aspect of what you want, paper type and weight, trimming, etc. for every aspect of your print job. In the end, we were able to use what was printed, the program and the bookmarks just weren't exactly what we wanted. Additionally, he asked us to reformat our files and then email them to him but didn't reach out until the next day to let us know that he did not receive the file. I will say once he had the files the work was done the next day.

I seriously cannot thank Jay enough. I needed 6 colored 24x24" boards printed for my architecture…read morefinal presentation super last minute, and he completely saved me. He was incredibly responsive and helpful during a really stressful situation, and even helped get my prints done before the shop officially opened because I needed them before 8 AM. No other printing company I contacted was available that early on a Saturday, and Jay went out of his way to help me out. The prints came out great and the customer service was honestly amazing. If you're an architecture student or anyone needing quality printing with great customer service, I highly recommend this place.