Our experience, and our dogs experiences, have been amazing. K9 always goes above and beyond... the…read moreamazing staff, the training and certification of all staff, the programs and services offered, and how they focus on a safe and engaging environment

I can't say enough good things about K9 Tailshakers in Frankfort!!! They are absolutely…read moreincredible. Every time you walk in the door, you are greeted with a huge smile. Our dog has been boarded there several times and this last time they went above and beyond my expectations. They treated our dog like she was one of their own, went out of their way to make her feel comfortable and not miss home so much. The ENTIRE staff are so great and all deserve a top notch recommendation. The owner Jan, went above and beyond to make our girls stay a happy one. I would HIGHLY recommend this place for daycare/boarding/training, they are the best you will find. Great job K9 Tailshakers, you outdid yourselves. Thank you from the bottom of our heart and Emmie's too!!!! We are so grateful.

We love Club K9! Odie has such a great time when he is there! All of the staff take such good…read morecare of him!

Highly recommend this place! I took my 8 year old lab…read moreswimming here and it's now going to become our new thing. Melissa was super helpful and pleasant to chat with. The facility is huge and very clean. The pool was a nice cooler temp, very clean, and has easy in/out. My dog couldn't get enough of it. If I'm ever in need of daycare/boarding, I would be very comfortable with her being here.

I read some reviews that said this practice was good with giant breeds. Some not-so-great…read moreexperiences with a different doctor led to bad vet anxiety for our female Cane Corso, Biscuit, (and us as her humans, too!) so we were cautiously optimistic.... Our very first visit with Dr. Dahl gave us a TON of education on how to safely navigate vet visits moving forward and Biscuit was able to be properly evaluated for the first time. We've been able to get Biscuit's allergies and weight under control and repair her ruptured cruciate ligament all in the 4 months she's been under Dr. Dahl's care. All the staff are so nice and patient. We now have a much healthier, happier dog and we have Dr. Dahl and staff to thank!

After the first incident here I should have known better and this place should really be…read morereported.My dog got kennel cough after a routine visit here.When I called to tell them, the woman was extremely rude and said "no your dog didn't get kennel cough from here."My dog was older at the time and had never been boarded her entire life and never went anywhere besides our house.It was awful to see my senior dog struggle with kennel cough for days all through the night.The next several incidents regarding my other dog's surgery here were horrific.My other dog had surgery here for her torn ACL.She was initially doing fine after surgery until about a day later when trying to go to the bathroom outside, she let out an extremely loud yelp of pain and immediately stopped putting any weight on her leg.I brought her into the vet insisting something was wrong but I was dismissed without even a thorough exam,charged for the visit and sent home.After several more days of her not putting weight on this leg,I brought her back again at which point they did X-rays and discovered her leg was broken at a point of placement for the ACL device.My dog had been dealing with the pain of healing surgery AND a broken leg for over a week at this point.Her leg was then immobilized in a full cast and we were charged another several hundred dollars and sent home. It doesn't even end here.After about a week in the cast, I noticed a horrible smell coming from her leg.At this point I didn't want to bring her back to this vet but felt they already knew what was going on and having everything sent to a new vet to start over would be a hassle.I brought her in again where the vet insisted the smell was because her cast got wet outside.They brought her into the back, away from me, to change her cast.Charged a lot of money again and sent home.At this point I'm thousands of dollars into this.After going home, the smell continued and became unbearable. I knew something was wrong. I ended up tearing off her cast myself only to reveal the skin on her knee was extremely infected, oozing, with black, dead, rotting skin. I was enraged.Since they just changed her cast, they obviously knew about this and did not tell me, did not treat it, nothing but add an extra piece of gauze there and wrapped it back up, charging me hundreds at every visit. I called the vet irate at this point demanding they transfer all her records to a different vet. Same rude woman at the vet said she was going to charge me to transfer her records. They had put me and my dog through hell this entire process and she had the audacity to say she was going to charge me to transfer her records?! I then spoke to the vet who was equally rude and she said they did not know of my dog's infection however I found out not only did they know about it, but there were photos of it in her file! Even though I paid to have her file transferred since I said at this point I will do whatever to never bring her there again, they transferred nothing. I drove to the vet and told them to give me my dogs paperwork immediately and I wasn't leaving without it. The still ever so charming woman at the front desk went to get Dr. Dahl. She was immediately confrontational and not wanting to give me the paperwork.They had mistreated my dog, knew about this infection that was literally eating away at her skin and intentionally did not tell me,ignored us when my dogs leg was broken, and had charged us thousands of dollars,including the money to transfer her file and never did.I was not leaving without her file.They finally gave me the paperwork and I left.After this long story,my dog was FINALLY treated with proper care at another vet, given proper antibiotics for her infection which NEVER would have happened if not for the horrible care,lack of knowledge and moral standards of the veterinarians at Southwest. Looking back,I wish I had reported them but my main focus was getting my dog better.There are other very respected vets nearby where your pet will receive proper care.Your response is not an excuse and equally unprofessional.Your team intentionally lied and kept a literal flesh eating bacterial infection under her cast from me, all the while you had pictures of this wound in her file.Not sending her records after I paid for it and trying to refuse giving them to me in person.I noticed none of this was mentioned in your response and I don't blame you for that.In addition, not a single one of my dogs has EVER gotten kennel cough except that one right after a visit to your office.Making excuses and calling me a liar is a bad look rather than taking accountability.I did not even blame the surgery itself as I have heard of this happening in a small amount of cases.It was the neglect and flat out lying as my dog's condition worsened after the surgery that was the biggest problem.If I can help another pet parent avoid a similar horrific ordeal we went through at your practice,I'm going to leave this review here.

Omg Sam is amazing, I really can't say enough good things! She really knows and cares for doggos,…read moreand mine has a blast there with her, her dog, and the other dogs! She's got good credentials, and it's very clear she wants the dogs to have a good time but is also very aware of their boundaries & dynamics. She handles each dog case-by-case. She is super detailed but chill and flexible, and very attentive - my doggo's first day there, she kept sending me pics (some v good ones too!) and updates on who my dog's new bestest friends were, how he was settling in, etc. I totally did not expect her to have that much time to do so with all the dogs she has, but very appreciative of it. She sets expectations up front, which is a good thing too, and is very communicative (although she can't always be by her phone to respond quite asap, which I appreciate bc she's giving the dogs attention). My dog & I will be frequent fliers for sure. Highly recommend.

Back in mid-May, my pup Diamond had the opportunity to go to SaMammals for daycare. I adopted…read moreDiamond a little over 2 years ago, so I didn't know how she'd react to being in daycare. I found Sam on Yelp, checked out her website, and shortly afterward we had a meet n greet. Diamond absolutely ADORES Sam! You can tell Sam has a genuine passion for taking care of animals. She can "get on their level" and keep them engaged. Diamond's first daycare day went very well! I received many photos and updates on her progress (which I appreciated so much), and Diamond made a new friend there. By the end of the day, she was tuckered out!!! Sam is a dream to do business with, it almost felt like we were old friends: she's warm, creative, kind, professional, and truly enjoys what she does. I'm looking forward to bringing Diamond back for boarding and more daycare. Diamond is anxious to see her friends again too!

Dionna is simply amazing! She took us as a client though her schedule is completely full. My 20yr…read moreold pup needed grooming in home due to his struggles and Dionna made his experience so peaceful and comfortable in her traveling parlor! Thank you so much we're glad to be in your care!!!

Dee and her team are wonderful! Dee treats my Doggie like a…read morePrincess from the time she walks in the door until we leave out. She also has a veterinarian come in to offer annual shots to the pups which is so convenient! Brandy loves going there and looks so cute every time she leaves! Thanks Dee!

This is THE best place for dog grooming. I have tried many other groomers and Nancy & Dee's take…read morethe best care of my crazy duo. They were well cared for and they looked great when we picked them up. They are super nice and listened to our requests. Definitely recommend for grooming needs.

So happy that I took my Wheaten Terrier puppy to Nancy and Dee's for her first grooming! I was…read morenervous about how well she was going to cooperate, as she is scared of lots of things. Eric was patient with her and did a fabulous job! She looked great and we will definitely be bringing her back!

A Groomer who literally goes above and beyond So nice to me…read moreand my doodle I was going out of town and was leaving the next day and wanted just a nail trim and he told me he'd also have time to bring her in for a grooming also

Nate is just wonderful! My Daisy always looking her best when pick her!! Thank you Nate.read more

Wonderful staff wonderful doctors my primary doctors, Dr. Ben and Dr. Wilbourne. I wouldn't take my…read moreanimals anywhere else. There is professionalism, kindness, compassion, and up at the latest techniques. Catherine Malatt

Excellent service!!! Dr. Ben and the entire staff provided outstanding care. The level of…read moreexpertise and genuine care Dr. Ben provides makes the pricing feel like a great value for the service delivered. I have been going there for over 25 years and wouldn't think of going anywhere else!