We had the wonderful experience of purchasing a rare AMG from George, and he treated us with…read moreexceptional care. We took a 3,000-mile road trip back to California without any problems, and Source Auto had thoroughly inspected the vehicle to ensure everything was in perfect condition. We also had the pleasure of speaking with the entire team, and I truly believe they are an honest, hardworking family business. I couldn't ask for a better experience--a 5-star shop in my book!!!

Ricky was very nice and professional. His communication made this process go smoothly. He was quick…read moreto pick up our car and dropped it off safe. I would recommend source one towing to anyone in need.

Booked an appointment to test drive and they were very courteous and gave me a last-minute…read moreappointment. The staff is very friendly and walked me through the car options and trims. I really wanted to drive a VW. The cars were great with good tech. The pricing they gave me on hand written post it :) made me think twice. The inventory is great. But overall experience was good. will definitely stop for future needs.

I would give this place zero stars if I could. I was purposely taken advantage of by Mac Miller!!!…read more Buying a brand-new car is supposed to give you peace of mind-unfortunately, that wasn't my experience with this dealership. Shortly after driving the car off the lot, it began having engine issues, which is unacceptable for a vehicle that was sold as brand new. What made the situation worse was how it was handled. Instead of taking immediate responsibility or showing urgency, I felt like my concerns were minimized.

Today I met a wonderful person named Caroline !! She more than put my mind at ease. Her ability to…read moreunderstand what I was explaining and show true compassion for the situation was truly AMAZING. She was able to get my car in for a service check Monday and allowing me to drop my car on a Saturday. She cared that I have a baby riding in my car and the safety factor was imperative. The employee that I had contact with first lacked proper customer service skills. I am grateful for Caroline and Gus. He was able to anchor the baby seat for me. Gus went out of his way to be helpful and made us feel valued and important. So I can just say WOW !! Caroline , thank you. Gus thank you . A shout out to Steve the sales manager also for his caring mannerism and helping me when I am there.

I wanted to share my experience with CarMax regarding a vehicle transfer and purchase that began on…read moreMay 20th. First, I want to recognize the employees who have been excellent throughout this process. Mike at the King of Prussia location has been fantastic--professional, responsive, and genuinely helpful. Autumn in the business office was also great to work with and made the financing portion of the transaction as smooth as possible. I also want to recognize Kelsey from the Inside Sales/Internet Sales team, who was one of the few representatives who consistently provided helpful information and proactive assistance when I needed it. Unfortunately, my frustration is with the overall CarMax process. Like many buyers today, I came into this transaction fully prepared. Before ever stepping into the store, I had already researched the vehicle I wanted, had my trade-in appraised, knew exactly what I was purchasing, and had financing approved through my bank. On May 20th, I paid $649 to have the vehicle transferred to King of Prussia and expected a reasonably efficient process from that point forward. Instead, the entire experience has felt like one long waiting game. I waited for the vehicle transfer. Then I waited for intake. Then inspections. Then emissions and state requirements. Then I waited for the vehicle to become available. Even after receiving notification that the vehicle was ready, I found myself continuing to wait for basic next steps that should have been straightforward. The online and phone experience only compounded that frustration. Calling CarMax doesn't connect customers directly to the store they're working with. Instead, calls are routed through a centralized system, making it difficult to get accurate information from the people actually handling your transaction. More often than not, it felt like I was spinning my wheels trying to get connected to the right person. Unfortunately, most of the inside sales interactions were equally disappointing. Aside from Kelsey, who was genuinely helpful, I frequently encountered representatives who either had no meaningful update to provide or offered excuses rather than solutions. At one point today, I spent more than 30 minutes simply trying to get transferred to the King of Prussia business office. Despite already having a vehicle selected, financing approved, and a transaction in progress, reaching the appropriate team proved unnecessarily difficult. In 2026, that level of inefficiency is difficult to understand and even harder to justify. The most frustrating part is that there seems to be very little sense of urgency throughout the process. Modern car buyers are educated consumers. We research vehicles, compare pricing, secure financing, review vehicle histories, and often know exactly what we want before we ever walk into a dealership. Yet the CarMax experience still feels built around extended waiting periods rather than helping customers efficiently complete a transaction. Even now, after purchasing my vehicle, I'm still waiting. The sales process was completed more than 30 minutes ago, and I'm sitting in the business office waiting for the vehicle to be brought around. It appears that many of the final vehicle preparation steps don't occur until after the purchase is completed, which only creates another unnecessary delay. At this point, I own the vehicle. I have signed the paperwork. The financing is complete. Yet I'm still sitting and waiting. That is the theme of my entire CarMax experience: waiting. Waiting for updates. Waiting for transfers. Waiting for inspections. Waiting for paperwork. Waiting for phone calls. Waiting for someone to have information. Waiting for the vehicle after the purchase was already completed. The employees at the King of Prussia location did their best and were professional throughout the process. My criticism is not directed at them. My criticism is directed at a system that seems to consume an extraordinary amount of customer time for tasks that should be far more streamlined. CarMax has built a reputation around transparency and convenience, but my experience has been neither convenient nor efficient. Customers don't expect perfection. They do expect communication, responsiveness, and respect for their time. Unfortunately, respect for the customer's time was the one thing consistently missing throughout this experience.

I called to ask a question re towing a wrangler or a Grand Cherokee and was informed what to do and…read morewhere to go by JOEL in parts ! Great customer service..... Highly recommend this dealership ! Joe P.

I traded in two vehicles, and got a good trade value. But…read more...... I ordered a 2026 Jeep Wrangler JL Sahara here, and it became apparent after I ordered it and it was delivered, the salesman hardly listened or understood me. I am not blaming him solely, but it was my ignorance as well. I wanted a softop pull back front top. Not the whole darn soft top. I told him this, but he let me order the duel top and I thought I was getting the "Freedom Top," WRONG. When the Jeep was delivered, I was surprised as to the size of the box in the back of the Jeep. Unbeknownst to me, it was the whole entire soft top. Anyhow, that was a costly mistake, I sold it at a $1500.00 loss and purchased the Freedom Top. I can live with this mistake, I guess I didn't make myselp perfectly clear, even though I initialed each line item. Prior to me taking ownership, I noticed a scratch in the left rear fender molding, after several emails back to the dealer, I was totally blown off and they never responded. I told the salesman, everytime I get in the Jeep or wash the car, I'll see that scratch, that was waste high. He tried to get it out, but it was too deep. Probably done by the trucker who took the Jeep off. Then when I got home, I noticed another less invasive mark in the right front trim. Probably done the same way. Anyone ordering a new vehicle, be very clear as to you wants or needs.

Nick seems to be a very nice guy and very helpful. Lets see…read morehow good the Explorer 2003 is.

I bought a car in May from Affordable. I did my homework, took it to a mechanic to have it checked…read moreout, did the carfax, everything I could. Still I knew buying a 14 year old car that there would be issues, so I bought the aftermarket warranty. So far, I've had plenty of issues with the vehicle, but the guys at Affordable have been awesome. Taking care of some of the repairs (all things not covered by warranty or less than the warranty deductible) at no cost or helping me get the repairs done for the best possible price. They have totally gone above & beyond. Now fingers crossed that I can make it to inspection time with no more issues.

Ripped me off needed a lot of work couldn't afford to fix it only had the car 6 months. Now I'm…read morewith out one

Great service and professional, knowledgeable, and courteous personnel. On time when scheduling…read morevarious needed services. Done in a timely manner.

Good honest shop! They are a little picky about inspections but they're probably the most adorable…read morefor state emissions and inspections! I was recommended by a friend who said there really good on certain makes!

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

My car got a flat tire this morning, I called around places I found on Yelp, and most places don't…read moretake walk ins. My coworker suggested I check out this place by wawa. On my way there, I was praying they could take walk ins, and sure enough they did. As soon as I walked in and let them know I have a flat tire, they started working on my tire. It took 5 minutes for them to patch my tire and the price is super reasonable. I'm super grateful for the work they did. Highly recommended!

I was in the area one Saturday afternoon for my son's soccer game when the pressure in my tire…read moresuddenly started dropping. Quick Google search led me to the Tire Shop, which is located right across from the new Wawa on Ridge Road. Chito was so helpful and quick, I was able to be in and out of the shop in 15 minutes and still catch most of my son's game. He checked the pressure on all of the tires. Took off the leaky one. Extraxcted a very large nail out of it and patch it up all under 10 minutes. I've been driving for two weeks since and it is in perfect condition. This was all $15! Highly recommend.

In true champion fashion, I'm always up for a challenge. So, when I found out my poor, little Volvo…read morewas beyond repair, I suited up and went car shopping. I was an easy target. Young female with good credit. Call it an age old truth that car dealers are smarmy con artists, but Conicelli (privy to this notion) wanted to be different, they wanted to be "a nice place to do business." I'll break the suspense and let you know, dear reader, that I indeed purchased a new vehicle. And while I feel warm and fuzzy about my new Subaru (save the jokes), the process by which I acquired it was not as pleasant. I'll break this up into parts and take inspiration from lolcats (just because there's really nothing fun about car purchasing). Car Knowledge - u haz nun My car salesman didn't know anything about the Subaru I was interested in buying. When I asked him why the tiptronic feature, he replied, "oh, that's just for fun." Really? Negotiation - Ladiez don't know maths They really frowned on the fact that I was attempting to negotiate the price. They didn't seem willing to work on it, but then when I decided to walk away from the purchase, they bit with fervor and lowered it to my offer. Then when I signed off on the paperwork, I found that yeah, the agreed price was there, but then with everything else tacked on, the total looked exactly like what they wanted me to pay in the first place. Coincidence? I think not... Contracts - Just papers, they don't mattah The paperwork process was a set up. They had me sign off on everything and transfer my insurance over before even letting me see the price breakdown. I was set on the car, so I wasn't about to change my mind, but they were really slimy when it came to letting me see the raw figures. Flattery - Nice bracelet, I haz one too No matter who I talked to, they were sure to compliment me on something. "Nice bracelet! Is it John Hardy? Oh my god, I love John Hardy. This is my David Yurman." I think this was their attempt at making me feel comfortable. Like I could open up to them. Tell them stories like they were telling me stories. So, yes, Conicelli might welcome you with a smile, offer you water and compliment you on your attire/jewelery/handbag, but I still left feeling like I'd been inappropriately felt up by a dirty uncle or something.

With Conicelli the process of trading in a lease early and getting into a used vehicle seemed so…read morequick and easy at first, but I should have known it was too good to be true. My salesman, Charlie Blue, was your typical sheisty salesman, fast and smooth talking with quick answers to all questions (I came to learn most were not correct). He quickly got me through the process of trading in a lease and getting a used SUV I wanted. He swore profusely he knew the process of trading in a lease early and that he looked up my contract at the Conicelli Hyundai dealership. He promised there would be NO early termination fees since Conicelli was affiliated with Hyundai. A few weeks later I was notified by Hyundai there would be an early termination fee assessed. I immediately reached out to Charlie who along with his supervisor, Rich Greco, told me Hyundai was wrong and to give them time to sort it out. Once I realized it was Conicelli that was in the wrong and pushed the issue I was given the run around by Charlie and supervisors at Conicelli, Rich Greco and Oliver Woolfolk, for weeks on end. I even contacted Paula DiGiacomo the Customer Relations Manager with Conicelli who was no help at all, telling me to contact the people I've tried to that already weren't calling me back! In the end, despite being promised a call from a supervisor to discuss the charges I received a very short, unempathetic email from Charlie saying Conicelli wouldn't help or fix the issue they caused. I tried calling and emailing back and have received no response (this happened numerous times throughout the process). I had to pay the termination fee I was assured there wasn't originally, and then was promised Conicelli would take care of since they made the mistake. I don't understand how I can be blatantly lied to by a Conicelli employee but they won't do anything to resolve or even show their client a bit of respect and good customer service. If you want to buy a new car which shouldn't have issues, or like to take risks with a used car, Conicelli could be the place for you. If you want a dealership that cares about not only selling vehicles but also their customers well being after the fact Conicelli isn't the right place. It is by no means a "nice" place to do business.

Absolutely terrible experience. I took my car in for A/C repair and brake adjustment after being…read morequoted around $150 for A/C and $270 for brake. Once they already had my car, the price suddenly increased to $235 with no proper explanation. Then they called asking if I wanted a state inspection because it was expiring soon. I clearly told them NOT to do the state inspection yet, but they ignored my instructions, completed it anyway, and charged me for it. Later, when I returned to complete the emissions inspection and get the stickers, they claimed I had to do the safety inspection again. On top of the confusion and unnecessary charges, the owner had a very rude attitude. Every time I tried to explain the situation and point out their mistake, he kept interrupting me and telling me to "keep quiet." Completely unprofessional and disrespectful behavior toward a customer. This place seems more interested in adding charges and arguing with customers than providing honest service. I would not recommend this shop to anyone. ZERO STAR.

Awful now!!! Be Aware! They were great under old management now they are bunch of liars and…read morehorrible mechanics. I had broken car hood release cable. First they said $85, next they went to $285 and said they can't fix it the same day. The next day they went up to $485 stating that they spen 4 hours trying to open hood. The guy was extremely rude, we told him that this kind of fix averages from $80 to $240, he told us to fix it ourselves and that he can return our car unfix but we still needs to pay $90. Never going back there again. Give yourself a favor and find real car mechanics!