As would happen on a Saturday, we had plans to run errands and when we went to open the garage…read moredoor, it didn't open! We have a large two garage door so lifting it wasn't going to happen; it's heavy! I immediately Googled garage companies and was found this company and spoke to a very nice woman who was helpful and said that a tech could be at our house Sunday morning at 10. Wow! I received a text and email confirmation which was a good way to make sure they would be at our house. I received a call around 9ish the next day that the tech could be there before 10 and if that would be alright. Sure! He came and was super friendly and explained things clearly to us. We needed new springs/ coils and he had all the work done in about 45 minutes. Super happy with the company as a whole (beginning, work, price, professionalism) and would definitely call them again if needed, but hopefully not anytime soon.

Just had my garage door opener replaced. My old one was 25+ years old, and it always had issues…read morewhen the weather was the worst, so I decided to have it replaced. I was thinking about going to Lowe's to buy and use their installation service, but there were other parts that I needed to purchase for this job and I really didn't know what all I needed. I saw 716 Garage Door's ad and search them online., call and asked for an estimate. It was a little more compared to the other way, but I didn't need to worry about all the parts and it comes with a 5-yr warranty, so it is good value. Kevin is courteous and knowledgeable. He also recommended I change the springs, he said they were too much for my door. I actually heard this same comment before when one of the springs broke and I had it replaced, the tech said I only needed one large spring instead of 2. So this was what Kevin said, too. I opted for one larger spring instead of 2 smaller ones. He helped me set up the keypad and the button on my car, too. I recommend this service.

We have used them since we bought our house and they are consistently good in communication and…read morereliability. They have replaced our garage door and lifter and come back for maintenance checks every few years. We recently had to get a new outside keypad because the original one no longer worked. The technician said that they typically last eight years and we got about ten, so that's pretty good! Would recommend them for doing work at your property; polite, consistent work, and good value.

I had my old rusted out garage door replaced today.. Nice work and great customer service.. Tom…read moredid good work installing and was able to get my old 90s door opener working with the new door and a new keypad. Lenny is very good with customer service. SO many businesses out there are bad at Customer service and lots do bad work,, Lenny & Tom earned their good reviews from me . Barlett was great

Highly recommend. I have used Buffalo overhead door multiple times. always a great experience…read more Friendly and always fast service.

Had an appointment with overhead doors, and they came on time, but this is my problem. The guy was…read moreat my place for no more than five minutes and my bill was $173.50 if I paid on a card. The description on the sheet says sold me a universal remote for $40 service car was $119.54 and tax was $13.96 and the bill came to $173 andAnd $73.50 he did not inspect or test anything. He was only there for five minutes. When I called back there to explain that I think I need some money back. . The girl answered the phone. She listened to what I had to say and she said oh I am so sorry about that and then she flipped it and said oh I'm not sorry. I don't know why I said that, so you have a good day and she hung up on me. I not recommend doors that's at 4455 Millport Highway in East Amherst, New York to nobody.

5 stars all day. On 10/04/22 my garage door suddenly stopped working and I called Precision for…read moreservice. First of all, a REAL person answered the phone and scheduled me for the next day. In todays day in age it's nice to know local businesses still care enough to take phone calls from customers and are willing to get the job done punctually. So the next day the technician made it to my house, diagnosed the issue, and offered several options to remedy the situation. All solved, that day. No mumbo jumbo contractor talk of "this many weeks away, thousands of $$$ later, or pushing my issue off to another time". An uncommon experience in todays world if you ask me. I would recommend Precision Overhead to anyone looking for a quality experience. To the tech who came out, Jason Hanley. Thank you again for for being on time, fixing the issue, and getting us operational again. Will definitely be using your company in the future. Cheers.

Customer service was friendly and came quickly. The guy got here and immediately tried to upsell my…read moreelderly mother several thousands of dollars. He even asked how much longer she planned to be alive in the home, which was pushy and super awkward. I insisted on being in the garage while he installed the hardware, because it all felt sketchy. This being said, we got the item we wanted for the price quoted, but feel like there was some shady behavior here. Also, the receipt and warranty was supposed to come via email, but we still havent gotten it several months later. I cannot recommend.

I screwed up a customers overhead door. Called the installing company 3x with no response. Called…read moreSunrise Door the next day and they were there within 35 minutes. They beat me there. Not only fixed my mistake but did a complete maintainence on the door. Great service great price and no bs.

Right from when my husband called to inquire about pricing to installation I could not have been…read morehappier. Someone came out right away to provide a quote in the middle of January. The person that provided the quote was not pushy at all. They told us approximately 4 weeks from ordering to installation but managed to get the door in earlier as the weather cooperated (early April) and they had a cancelation. The installer showed up right on time and was suoer polite and courteous and answered all of our questions He did a great job and finished the garage door installation in under 4 hrs. Our new door looks fantastic. So happy that we went with you for our garage door. I would recommend your company to anyone looking for a new door

Hello sent our info to this company... clearly unvetted. The worst! High pressure sales pitch to…read moreinstall a garage door opener same day. They didn't listen to what we wanted and just kept pushing what they wanted to do. When I didn't cave he wanted me to talk to his manager (like a used car lot.) The manager sent me an invoice for prepayment, again, not for what we asked for. The tech made my wife very uncomfortable. He ended up disconnecting our current garage door and not putting it back together. Worst experience that I've ever had with a residential contractor. Call them at your own risk.

Immediate service. They came quick and completed repair very quickly. Very pleased. My system is…read moreolder and I worried about that but they made it work. I recommend them based on promptness and time to complete the repair.

Our builder used Hamburg door, probably the cheapest "builders grade" available 35 years ago and…read morethey lasted this long so it helped with our choice! We needed to replace 3 doors! We got three estimates to compare. When we first visited the show room and met with Beth who was very helpful, friendly and knowledgeable She mentioned a "home show discount " the price was the lowest for the top quality with the best insulation rating ! So we signed a contract. A few days later she called us and said she was sorry , and at that point I'm thinking what is this going to cost us, but it was the opposite! She said she forgot to give us the "Home show discount " so the price came DOWN!!! We were so impressed with Beth's and Hamburg doors honesty, it blew us away! They could have shut up, we signed but they did the right thing!!! Andrew the installer was also friendly and efficient! The doors are beautiful! We highly recommend them for fair, honest, quality at all steps!

Not true I was not on vacation and the new key pad was not working and did not work and you are…read moretrying to became the customer. Yes the service guy did come over but never got the new one to work. So we accepted an old model. For you to have a meltdown and tell me you are coming to take everything out .and I was out of luck was wrong. Not to mention the door was opening by it self and that was also our fault. Then the door would even close at one point.. if service is so good then why so many negative reviews...

We had a horrible experience with this company . They asked for all payment upfront . Should have…read morebeen first red flag . If it wasnt covid would have walked away . Make sure to get real solid references. We just had an absolutely horrible experience the owner said he doesnt get involved in day to day operations

I'd give them a zero star but it's unavailable to click their "interior designer. Heather totally…read moreblew me off with the appointment it was set up two weeks ago and texted me a few hours before the appointment saying they're out through July of 24 and their minimum bathroom is $28,000minimum contract order never asked any details of bathroom size or anything else. My bathroom is only 55 ft.² ridiculous would never do business with these people totally unprofessional. ! Wasted my time I hope the owner reads this if she's the owner she sucks !