very unhappy with the female manager in the Norman TJ Maxx location I basically was accused of…read morepurchasing an item trying to return it the next day for a discount, mind you the item was only 16.99 so the discount at most would have probably only been the taxes I paid, I think it was poor customer service number one to accuse a customer of this but just not to "eat" the $2-3 dollars since I am a regular customer, even the cashier thought it was a poor decision , I'm just wondering if I had been a different color would i have received different treatment

This is another great example of a store that offers a variety of great/decent quality products at…read moreaffordable prices. I like checking TJ Maxx for gifts, ideas, decor things, etc from time to time. I'm not a "Maxxinista" or anything but I enjoy shopping at their stores. They also own Marshalls and HomeGoods which are also good stores to check out. I've noticed that each store is somewhat similar to the others..offering the same/similar products at the same/similar prices but each store has a slightly different "thing" that they're pushing... i.e. HomeGoods pushes furniture/decor/glassware, TJ Maxx pushes their clothing, and Marshalls seems to be a combination of the two.

Overall a nice walk with fun places to get your favorite drink, food, or outfit. Prices are mall…read moreprices, but what do you expect :)

My kids enjoyed this mall. We live in San Diego and we have mostly outside malls. This mall had an…read morearcade where the kids can play and also play Fortnite, COD, Roblox. My daughters enjoyed their time.

I have such a horrible experience every single time I go to this JCP. EVERY TIME. I only go to the…read moreone in Moore unless I am forced to go to this one like I was today. A kind CSR was very patient with me and called Norman to track down some pants that were in-store only. He explained the style number and tag description which is all that he could do. Jcp Norman was surprisingly quick to find and pull the pants. I thought man that is too good to be true since they were on clearance. Turns out, I was right. I get to jcp in Norman and went to three different customer service desks before anyone would help me get my stuff. The last one I ended up at was in women's and it went downhill even further from there. Firstly, my stuff was on hold behind portrait studio which was fine except it took 5-7 min every time the CSR had to walk back and forth to inquire about my hold. They couldn't have just called back there? It was under the wrong name the first time so it took a few tries and about 10 min for her to finally retrieve my items. Once my items were brought and she started ringing them up I noticed the price was 3 times as much as the ones I asked to be put on hold. Then I had to get my husband to send a pic of the tag because they weren't doing much to figure out if they were wrong. So turns out, JCP Norman pulled the wrong pants. Not a huge deal but when I asked if they could look up inventory of the right ones, the CSR only looked up the one I already had which I mentioned a few times that I already had those. When I asked if they could look up different colors, she told me I could go search through the clearance section!!!! That is literally what I called to have them do that they initially failed at and wouldn't make it right! Once I said no thank you I'm not doing that again, I went to check out with a coupon that JCP Moore manager said Norman would honor since I couldn't find my items in Moore store. Well, this required and manager. Sure no big deal. But I stood at the desk for another 10min about and I had enough at that point. So a lot went wrong but the most frustrating part was that no one was willing to fix it in a timely manner. I spent about 45min at the service desk ALONE. This location needs to get their stuff together. It was a horrible experience. Wish I could give them zero stars.

Love this location-well maintained, lots a great clothes. I love their petite selection. The prices…read moreare fabulous.

Forgot to pack a belt and came here to pick one up. I noticed prices are just at MAP -10% so not a…read morehuge saving on everything. Selection was decent but the men's clothing section had more boys clothing than men's.

If I could give this location a 0 stars I would, but I can't. And don't give me wrong I love the…read moreprices and the store in general my issue is the customer service. I am pregnant and on the baby showers of course people have gifts from Ross, but unfortunately I can't use them. I got onesies that he is not going to fit in, bottles that are not the ones I am using, etc. Stuff that I can't use, so I went to change for something that I can use. So I get to the register and the lady tells me "all the items have no price tag for me to scan (they do have the Ross tag, but not the bar code) so she asks me to find the same items so she can scan them. And I'm like lady I know you probably have the same items because the clothes are summer clothes, and you know. Competitor stores like TJ Maxx they just look for similar items if they don't have the same one and employees do it, they don't send the customers to do the job! I should've asked for the manager but I didn't think about it at the time. I don't know if they always do it like that or not because I never have this problem. And it's not like I was asking for cash back. I knew or though that I was going to get a in store credit and of course use it in the store. But any ways, Ross stores make change that policy (if it even is a policy or that lady don't want to deal with it) and have better customer service.

They did not reach back out to let me know when they were completed with my items and then they…read moretold me since I didn't pick them up by 7 pm per the contract I signed I forfeited my money and my items will be donated. I called the next day to check the status of my and was told they tried to contact me. I have nothing from them.

Went to get clothes and searched for almost 2 hours and picked out over 15 things. I hung up all of…read moremy clothes outside of the dressing room due to their "store policy". I tried on a few clothes and when I came out ALL of my clothes hung up on the dressing room were gone. The employees claimed "oh yeah we put those all back" and had zero sympathy. They even claimed "oh well you can go get them if you want them but they are all hung back up" I'm so annoyed.

I was in Norman and needed to kill some time before an appointment and wandered into this building…read more I was unsure what to expect---the building seems to be a re-purposed restaurant. It It turns out this is a vendor mall/series of booths set up by individual vendors with a wide array of items for sale. First impressions--- I was simply amazed and how CLEAN CLEAN CLEAN this business is. And cool. On a hot day this was an oasis and certainly kept me in the building to browse the different booths longer. I wandered around admiring everything for awhile and ended up with a darling shirt, 2 necklaces and a dress from one booth, a vintage quilt from another ($45!!!!), peanut brittle from another and a frame from yet another booth. The staff was helpful but not pesky and I never felt rushed or "watched". I have not been back to Norman but this place will definitely be on my list to hit the next time I'm in town.

ABSOLUTELY DO NOT SHOP HERE! Everyone here was so rude to me and the manager was awful and refused…read moreto help me. If you want to return an item they will do nothing but give you a Kohls credit even if that was NOT your original form of payment. When I originally checked out they told me I would absolutely be able to return it then the same person denied me return 3 days later with it unopened and original receipt. I would not waste a second here just go to sephora if you don't want to be stuck with a Kohl's credit you will never use.

Great store & service! I do highly recommend them. I like the ease of the dressing room & no one…read morehassling u. I like that they give "CASH BACK." They also have an AWESOME SEPHORA in the store as well. They give samples & r very helpful & kind. Store is clean & organized too.