Today I went into return an outfit I had bought I went early in the morning around 9 AM and there…read morewas really not a lot of people in the store. I got to check out with an associate quickly and my return went smoothly. I had my receipt and I had my tag still on my item and I got my refund rather quickly. The employees were very nice very courteous and the store looked pretty clean. The store really picks up and gets busy in the afternoon after 5 PM so if you want to get your shopping done early, come in the morning!

They were quite slow at the register but once I got to my cashier she not only apologized for the…read morewait, but also was super friendly and held engaging conversation while checking me out. She wrapped all my breakable pieces very well. The store was clean and organized compared to some other Marshalls. I always enjoy browsing their home section and always the clearance sections. Even their Christmas stuff was still tidy.

very unhappy with the female manager in the Norman TJ Maxx location I basically was accused of…read morepurchasing an item trying to return it the next day for a discount, mind you the item was only 16.99 so the discount at most would have probably only been the taxes I paid, I think it was poor customer service number one to accuse a customer of this but just not to "eat" the $2-3 dollars since I am a regular customer, even the cashier thought it was a poor decision , I'm just wondering if I had been a different color would i have received different treatment

This is another great example of a store that offers a variety of great/decent quality products at…read moreaffordable prices. I like checking TJ Maxx for gifts, ideas, decor things, etc from time to time. I'm not a "Maxxinista" or anything but I enjoy shopping at their stores. They also own Marshalls and HomeGoods which are also good stores to check out. I've noticed that each store is somewhat similar to the others..offering the same/similar products at the same/similar prices but each store has a slightly different "thing" that they're pushing... i.e. HomeGoods pushes furniture/decor/glassware, TJ Maxx pushes their clothing, and Marshalls seems to be a combination of the two.

I've been looking at bags and purses on their website, but decided I should go in person. I've…read morenever bought myself a nice purse or bag before and I wanted to see the quality first. The employees were so helpful in the store. I went in when they were having a sale with an extra 20% off so everything was even cheaper than the tag said. I knew I wanted to get my mom a blue tote for Christmas and I asked if they had any other blue bags in the back. The nicest employee went to the back as found a couple nice bags. I decided to get a light blue tote bag and then got myself a black puffer looking tote to use for work. I lions them both and they are great quality. I also bought my mom and myself a cute wallet/ card holder. It's perfect size and fits in my bags and all my purses. If you are looking for a certain color, just ask them because they may have other bags in the back that you may love! Oh yea and if you are a healthcare worker, you get an extra discount.

Great selection of handbags and wallets. All of the staff was very helpful and friendly. PLUS I…read morefinally found the heart crossbody that I have been searching for. This will make for the perfect Valentines Day accessory! Will be going back to visit very soon.

Great customer service. Friendly, caring hard workers. Good size store. Easy to find. No English…read morepaddock boots lace up or zippers. Otherwise great selection of Western apparel and other loafers.

In had a great experience shopping in this establishment. Tristen was very friendly, helpful, and…read moretaught me how to take care of my expensive boots. Great kid!

I've found some great items in Polly's size here! I am very happy about the sales they offer. My…read moreitems from them are usually very good quality, and allow me to be stylish despite my weight. I spot the clerks and their help, sizing. Selecting and helping with the dressing room. Picking up packages ordered online is a plus to avoid shipping and make exchanges.

I love Lane Bryant clothes. At the beginning of Feb I stopped in to this location and dropped a…read morecouple dead presidents on some much needed new clothes. Unfortunately the gal that helped me wasn't very on top of things. She left 3 sensors on different items. They caught the 1st one and when we beeped again it was dismissed due to my son having a GameStop bag. So on to the next store and low and behold, I was beeping again. I was also not charged for a pair of jeans. I learned this when I tried to return them. I was told that they weren't on that receipt. I assured the (new) gal that I had only been shopping once in the last year at their store and if they weren't on that receipt, she should probably keep them. She said she couldn't accept them back if they weren't on the receipt. I don't get it. So, I have an extra pair of jeans ... ?? This just doesn't seem right.

Would like my rating to be minus 5 stars for this manager…read more When the manager turns to you and says "What do you need," your experience is tainted. I had money to spend but had never been in the store and had a single question. She was so rude that I walked away with plenty of money on the table. Horrible experience. This company has what appears to be reasonably priced attire for professionals, as well as great casual clothing. The manager at the Sooner Mall location was crass and rude. She did not show any interest in a customer who can afford what she wants but had a single question to ask. Torrid, you will probably get my money now that I am acquainted with your clothing, but I will go out of my way to never get this manager a bonus or sales even though her store is the closest to me.

This Torrid has the most excellent, knowledgable, patient staff out of all the Torrid's I've been…read moreto. (Which is a lot, okay? They've got cute clothes. Don't judge.) Every time I've been here I've always been extremely happy with the service I've received. The girls have a watchful eye to know when to start you a dressing room, when to take the clothes off of your arm and put them in your dressing room, how to lay out the clothes you've picked in a super cute way that makes you feel like Kate Middleton trying on clothes (just a curvier version), they're always ready and willing to find another size, and they don't mind getting clothes off of the very top racks that you can't reach. I went in on Sunday and took just about half the store into my dressing room. I felt absolutely AWFUL about it, and fully intended on helping (even if I had to be sneaky about it) put the clothes I had tried on that didn't work away. But they were so chill about it, and the girl who was working in the dressing room actually seemed...happy....that I brought so many clothes back because "it gave her something to do." (She was actually legitimately cheerful about this.) That made me feel better. As always, I'm Oblivious-Ash, sorting through my clothes to pick which clothes to actually buy, and didn't realize the store had closed. (As if the music turning off wasn't enough of a clue for me? Guess not.) One of the girls came back and (in a super nice voice) said, "Ashley? How's it going for you? Do you need anything?" I told her I was good and what I was doing, and she was just like, "Okay, that's fine! Let me know if I can get you anything. And just to let you know, we closed about 20 minutes ago." Insert Oblivious-Ash massive freakout, followed by a thousand "Oh my god I'm so sorry!"'s, and frantically running out the dressing room with all my clothes, then running and grabbing a couple more items from the shelves before arriving back at the cash register. They were SO nice about it. I mean, come on. I had just taken half the store into a dressing room with me, which they were going to have to put away, and I was eating into their closing hours because, well, Oblivious-Ash. I'm a stereotypical nightmare customer. The girls there really are amazing and always have good fashion advice when asked, and the store carries a wide selection of clothes and dresses.

After four years of shopping exclusively at Costco, my wife and daughter visited Sam's Club on…read more10/06/25 around 7:20 p.m. in Moore, OK for the first time in quite a while. Unfortunately, what could have been a positive return quickly turned sour. Upon entering the store, my 4-year-old daughter unexpectedly became sick and vomited near the front entrance. My wife immediately and apologetically sought help from the nearest cashier near the front door. Instead of receiving understanding or reassurance, she was met with eye rolling and complete indifference, no words of support, no assistance, no empathy. While accidents happen, the response from staff in moments like these speaks volumes about a store's culture and customer care. Sadly, this experience has reaffirmed why we switched to Costco in the first place, and why we'll be returning there.

This Sam's is awful. If you order meat or produce on pickup, it will likely be whatever is expiring…read moresoon. The employees often knock on my daughter's window, even when I have mine down, which I find weird and creepy. They also don't have as much selection as many other locations. They have, more than once, cancelled items in my order, then raised the prices immediately, so I'm stuck paying the higher price, even though that's not what it was when I shopped. I'd rather just go down the street to Costco. I've witnessed cafe workers touching their phones, then handling food. This is my least favorite Sam's Club.

I am giving two stars simply for their selection and the fact I love a lot of the clothing at his…read morestore. Sadly everything else about my experience here was horrible. I wasn't greeted when entering the store. Not one smile from anyone who worked there. Not one person (there were three working and only one had a customer as there were only two customers in the entire store and I was one of them) offered to help me or ask if I needed anything. One of the women actually was standing around in my way when I tried to look at a pair of shoes and finally moved out of the way and proceeded to start coughing violently near me. Really grossed me out. She actually then left the storefront to the back of the store to finish hacking away. The woman at the counter rang me up and never once asked if I found everything I needed, was a member, wanted to sign up for a store card...NOTHING. Hands down the most unpleasant experience I've ever had shopping in Oklahoma. I'm ashamed to have even spent a dime in this store due to their lack of professionalism and courtesy. All of these people need to be replaced for better sales staff. I think the woman who was dealing with the one other customer in the store was the manager. She was much older and clearly in her own world while the other two proceeded to make a less than desirable experience for someone like myself. Thankfully I found what I needed but I'm afraid the heels I purchased may have been a tad larger than needed and now I'm dreading going back to this location so I will probably make a point to return them elsewhere. Very miserable experience, thanks horrible sales team!

Love all the styles& accessories, etc.! One of my most favorite places to shop! Good quality fair…read moreprices!!!