We cannot recommend Liz Thiel highly enough! Selling our beloved home while purchasing a new one…read morewas an emotional and stressful experience, but Liz made the entire process feel manageable from start to finish. She is an incredible wealth of real estate knowledge and was always responsive, kind, professional, and respectful. She kept my husband and me informed every step of the way, making sure we understood every decision and always had our questions answered. What truly sets Liz apart is the genuine care she has for her clients. She was amazing at helping us navigate the anxieties and emotions that naturally come with selling a home full of memories while buying a new one. We always felt supported, heard, and confident knowing she was advocating for us. If you're looking for a realtor who is knowledgeable, trustworthy, communicative, and truly invested in her clients, Liz is the one. We are so grateful for everything she did for our family and would recommend her without hesitation!

Keith is a standout as a realtor because he doesn't just list the house--he project manages and…read moreoversees the entire sale. For my condo, he lined up competitive bids to get the renovation done quickly for high value. And he's extremely responsive and available to step in and get it done. Because of Keith, the condo was on the market months sooner, looking polished.

I had a home transaction with Carolyn Gwynn that proved to have some technical hurdles to address…read more Carolyn paid extreme attention to details and all challenges were met with an efficient and absolute solution. Carolyn seemed to genuinely looked out for the best of her client which is so refreshing to see. Hope to work again with Carolyn Gwyyn!

Carolyn is wonderful to work with, she came highly recommend to me and set a new standard for my…read morehome buying experience. She listens and navigates your market to show you homes that make sense. Carolyn leverages her network to help identify upcoming properties, and her knowledge gives you the best chance to win the house of your dreams. She is always easy to get ahold of and very responsive. I would highly recommend Carolyn; she helped me, my wife, and newborn land our dream house.

As first-time homebuyers, we couldn't have asked for a better agent. We went into the process…read morefeeling overwhelmed, but from day one, Gauri made us feel informed, supported, and confident every step of the way. She was always responsive, kept us updated throughout the process, and took the time to answer every question with patience and care. She also worked with our lender to help expedite our closing and ensure everything stayed on track, making the entire process as smooth and stress-free as possible We truly felt like she had our best interests at heart and wanted us to find the right home. Buying your first home is a huge milestone, and we're so grateful to have had someone we could trust guiding us through it. We highly recommend Gauri to anyone, especially first-time homebuyers!

We are first time homebuyers in the Bay Area and as you can imagine the process can be daunting, so…read moreworking with Gauri was one of the best decisions we made. She guided us through every step with patience, honesty, and deep market knowledge. She took the time to go over listings with us to get a better sense of what our tastes were when we weren't even sure what exactly we were looking for. When the right home came up, she moved quickly and strategically to help us write a strong offer and we closed under list price. She was always responsive, truly cared about protecting us, and continued to check in even after closing. She worked closely with our lenders and was instrumental helping to navigate the financing portion and stayed on top of our lender to make sure things were moving along, allowing us to closely quickly. We are so grateful we had Gauri by our side and would highly recommend her to anyone buying or selling a home.

As a broker, I've worked with Kahila to support my clients in getting the best loan, at the best…read morerates and to make sure we meet the best terms to win offers. She is experienced in the business, very creative in finding the right solution and works to get it done on time. I would recommend anyone looking to finance or re-finance to her.

I have used Kahila Nilsson for all of my refinance and home purchase needs for the past 10 years!…read moreKahila and her team at Walnut Creek Funding go beyond what any other lender will do for a client. I have referred everyone I know to Kahila, she works hard to secure the best rate possible and makes the job of a home purchase or refinance a breeze. Kahila at Walnut Creek Funding is my lender for life!

I've got nothing but rave reviews for Mike and his team. They have handled a mortgage and 3…read morerefinances for me and my family. In fact, my dad was in the middle of a very slow refinance and Mike was able to get him out of it - at a better rate - and still closed faster than the original. They are extremely communicative, organized, well priced, and they will go out of there way to ensure every question is answered. I recommend them to everyone I know and will use them again if the opportunity arises. This seems like a paid review but I promise it's not. Use them, you will not regret it.

EXCELLENT SERVICE & AMAZING EXPERIENCE This is absolutely…read morethe best lender I've ever worked with. Besides getting a great interest rate, I had the most amazing team helping me throughout the entire process. I appreciated how Mike and Ashley were always so helpful and quick to respond. Without question the best team I have had the pleasure to work with!

I'm a real estate agent and have been referring home buyers, throughout the Contra Costa County…read morearea, to John Benno for almost 8 years. In the past, he also did a seamless refinance for me personally. John is straightforward, honest and will let you know upfront whether or not he can secure the financing you need - He's not the type to waste your time or make empty promises! As a broker, John has far more lending resources than a bank typically would so I'm always confident that he will be able to close the deal! I just know that there aren't many mortgage brokers around who are more capable or committed as John. If he can't get you approved then no one can!

John is a dog with a bone when it comes to finding a loan! At the time both my husband and I were…read moreself employed, which can be tricky when shopping for loans. Only John Benno could have pulled it off and he did, several times for us. Won't go to anyone else. He's right there in the fight with you and always has your back. #johnbennoisthebest!

Julie and her team were all very professional and knowledgeable. Julie gave us excellent advice on…read morehow to prepare our home for sale to ensure we obtained the best possible price. Julie and her team managed our sales process with true professionalism and expertise. I give Julie much credit for helping us prepare and price our home perfectly in a very tough market. We ended up getting multiple offers above the asking price, thanks to Julie and her team's expert advice and negotiating skills. I strongly recommend Julie and her entire team.

Selling our home with Julie Long was one of the best decisions we made. Julie's expertise in the…read moreBlackhawk Country Club market is truly exceptional, and her guidance throughout the entire process was invaluable. She helped us determine the ideal timing to list our home, developed a pricing strategy that maximized its value, and ensured we achieved the right price at the right time. What impressed us most was Julie's strategic and thoughtful approach. She always put our needs first, took the time to understand our goals, and consistently provided sound advice that was in our best interest. Her deep market knowledge, combined with her ability to anticipate challenges and opportunities, gave us complete confidence throughout the process. Julie also has outstanding project management skills and an incredible network of trusted service providers. She managed every detail from start to finish, coordinating the professionals needed to prepare our home, overseeing inspections and any necessary follow-up work, and even arranging beautiful staging as part of her value-added service. Her resourcefulness and ability to bring together the right people at the right time made what could have been an overwhelming process feel organized, efficient, and completely stress-free. Thanks to Julie's experience, professionalism, and attention to detail, we were able to sell our home at the right time and for the right price, which made planning and executing our out-of-state move to Las Vegas seamless. Julie truly goes above and beyond for her clients, and it shows in every aspect of her work. If you're buying or selling a home in Blackhawk, there is no one we would recommend more highly. She is knowledgeable, dedicated, responsive, strategic, and an absolute pleasure to work with.

I checked their reviews and it speaks for itself! I tried to raise an issue I had with an agent…read morefrom this office with their manager and she was very rude, dismissive, and completely unprofessional over the phone. I decided to go to a different Keller Williams office to meet with a new agent in Walnut Creek and I couldn't believe it was the same manager at this office as well! The customer service was unbelievable to say the least. There was no one at the front desk and an employee came out of her office and completely ignored me. The manager, Margot Ross came out and pretended our conversation never happened and she didn't know me even though I reminded her of our phone call. I refuse to go through the same situation again if she is also managing this office so I cancelled my appointment and will be looking for a different agent in a different brokerage.

Before we took possession of the home we purchased from our Agents Daniel Boot and Greg Silva was…read morethe lead, our ceiling in our 2nd bedroom fell in. It was due to a leak upstairs that the seller claimed he fixed. We had an inspection and there were a lot of problems with the house that seemed minor, but the seller said he fixed them. He didn't fix most of them to our satisfaction. A month after we moved in we discovered we did not have A/C as indicated on the appraisal and the inspection. We found out because it was a very hot day and the house was hot upstairs. I called our warranty company Old Republic which has proven to be USELESS! They sent out a Technician who first told us our system was outdated and there was no way to repair it. 4-5 HVAC installers later confirmed the A/Compressor in our backyard was not connected to the nice new Nest thermostat. In fact, we did not have A/C because a wire was loose or cut that could not be connected without opening up the wall. We were told we could buy a wireless connection that may work for $1500.00. We continued to have installers come out and give us 3rd, 4th and 5th opinions and estimates. A few months later we had a Mini Split A/C/Heater installed that cost $12000. I was in communication with the Agent Daniel who was always going to get back to me after speaking to their lawyers. He always deferred to the useless warranty company. There were a lot of other issues e.g. floors lifting, a hole in a bathroom wall that was covered up with a mask. We discovered a lot once we moved in. The straw that finally broke the camel's back was the hot tub issue. I loved the hot tub that came with the purchase. I informed our agent that I needed to be sure it worked because it was one of the reasons I wanted the house. The seller put in the contract that the hot tub had some issues but a technician was coming to repair it. So fast forward, we got A/C installed, but when the A/C installer came he informed us that the hot tub was not hooked up to code. He said it could cause a house fire. He said the wires used to hook up the hot tub were the wires to hook up the A/C and they are the wrong size. Therefore, he disconnected the hot tub. We now have to hire an electrician to come hook it up correctly and according to code. The cost to reconnect the hot tub is $3000-4000. This is my first purchase. We trusted Daniel, our agent. Instead of doing the walk through for the 2nd time without furniture in the house, we let Daniel do a video. The last walk through was hurried because Daniel said he had somewhere to be. I imagined that when I purchased a home it would be a celebration and that we'd be overjoyed. It has been quite the opposite. If I had to do it over again I would not have purchased with this agent or realtor. I have family and friends that are agents and I should have gone with someone that we knew, and who had our best interest at heart. We have spent $9000 on replacing the floors, $3000 for repairing the leak. The shower was replaced and some of the plumbing that could prevent a leak in the future. We also had to have the ceiling closed and repainted that was damaged by the leak. The backyard was cleaned up and landscaped because it looked like a jungle costing $1700.00. We had to have the fireplace cleaned and repaired for $400.00 (the seller said he had this done) in the pics there was a glowing bright big flame. When we took possession of the house we couldn't get a flame. There was a rusted window in our living room that we had to replace for $300 just for the window. It will be additional $ to install. So, almost $30k in 5 months after closing is overwhelming. I have spoken to everyone involved and they all passed me along to the next person. Daniel and Greg were the agents, Lyle West was the Listing Agent. I even spoke to the man I was told was in charge named Phil, he was not empathetic and just cut us off in mid conversation and said sue the seller. Potential Buyers BEWARE. Please thoroughly do your walk thru and if something was repaired get the info. on who repaired it and make sure to get it in writing. Go with an agent you know or somebody you know knows. The seller is denying that he knew about how the hot tub was hooked up. He said it was A/C while he was in the house, so I guess someone disconnected it by the time we moved in. Also, let me mention there was also an infestation of house centipedes and bugs that behaved and looked like roaches to me. We had to get an exterminator and have them come every month. I am very very scared of bugs so this made the house very uncomfortable for me. We also later had a pop-up encampment develop directly across the street from us. The presence of the encampment has come with a lot of trash and junk also right across the street from us. Please Do Your Homework! Do not regret the biggest purchase of your life! The stress has been overwhelming between the loan officer and the agent.