Replacement slower Great work, workers were very polite…read moreand respectful of my home Recommend to anyone

The good: Showed up on time, pleasant, professional and efficient installers…read more The bad: Did not have all the parts they needed. They will reorder parts and reschedule. I was told that I could sign the completion agreement and request for payment of $24,394 from Green Sky would not occur until the project was completed. The next morning Green Sky was contacted by West Shore Home for payment. Payment was initiated.

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

Did not read my request before messaging me. Asked me lots of questions only to arrive at the fact…read morethat it's an interior door which they do not do. Which I stated in the initial request

Excellent workmanship, clean and prompt. I would definitely use them again…read more Apparently I need eighty-five characters in order to post a review. I hope this suffices.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

Just great folks all around. Kind and helpful on the phone; kind and helpful in person. Listened,…read moresolved problems, were incredibly respectful. We're grateful to have had the chance to work with them, and look forward to calling on them in the future. ~Breath of God Lutheran Church in Highlandtown

From the owner: Click Business Name for More Information…read more Baltimore Door & Frame Co. has been providing reliable solutions and quality doors in Baltimore County, MD, since 1982, specializing in high-quality doors and hardware for commercial spaces. With over 36 years of experience, we supply and install hollow metal doors and more. As a trusted commercial door dealer, we also provide durable frames and commercial bathroom accessories. Whether you're outfitting a new building or upgrading an existing space, we deliver expert service and top-tier materials. Choose Baltimore Door & Frame Co.--your partner in commercial building success.

I had problems with the bolt on my shed door. I tried to put a new one on but did a lousy job…read more BFF came within an hour and fixed it in about 30 minutes. Charge was reasonable. Very polite and friendly as well. Will use him again. David R. / Baltimore County

I had problems with my toilet running constantly. Leon came and fixed it in about 30 minutes. It…read morewas super fast and reasonably priced. Leon was friendly and knowledgeable and a pleasure to talk to.

I have used Chesapeake Roofing, Windows, and Siding for over 20 years. They have assisted myself…read moreas well as many of my clients. They do a professional and timely job every time. With all the "storm chasers" in the area, you can truly trust Chesapeake!!

Chesapeake Roofing, Windows & Siding Inc. was the only company to respond to a roof REPAIR request…read more Another company claimed we needed a whole roof. Victor, of Chesapeake, did a great job as estimator, and told us how their company would bring an outdated item up to current standards. Their technician was efficient, thorough, timely, and cleaned up, so the roof looks perfect. Fabulous repair from true professionals. Doug C.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

I have the whole house siding, gutters and some tall windows, sliding glass doors replaced…read more Owner Mike Roger is professional and proficient. Easy to work with. He came 3/4 times over year of planning, due to our time and other ongoing projects before the contract signing. Carlos and his team installed the Siding. If you do the siding, I would highly recommend you ask for Carlos. He is one of the most humble, customer satisfaction oriented, easty to work with craftman. I am very happy with this company, their professionalism, and the quality of work.

Given the cost of the custom door, I'm not certain I would recommend this company at present…read more First, the estimate came in a bit lower than their competitors, which was a plus. However, the sales associate missed a few details and later tried to encourage us to pay more, although the contract was ratified. We refused and were prepared to cancel the order. He later came back to say that his boss assumed the additional fee. We were promised the door in 4-6 weeks, but it has now been several months. We received an email that the door would arrive at their warehouse by 2/26/26, yet as of today 2/28, there has been NO communication. If the door is installed, I'll update the status on the installation and quality of the door. At present, I'm not certain that I would recommend American Windows.

Thank you for your response. I'd like to clarify several key points for accuracy…read more First, there were not "multiple service visits." Metro Flooring came out only twice--once for the original installation in 2021, and once in 2025 for warranty repair due to plank separation. Second, your response actually confirms an important issue. As you stated, this flooring can be installed either as a floating floor OR as a glue-down system--but not both at the same time. However, during the 2025 repair, your installer glued down planks in an area of what is otherwise a floating floor system. This directly contradicts proper installation standards and prevents the floor from expanding and contracting as designed. After Metro Flooring refused to return and inspect the issue, I had a contractor come out to evaluate the floor. During that visit, the contractor identified that planks in the repaired area had been glued down. I then retained a certified floor inspector, who confirmed in a formal report that mixing installation methods (glue-down within a floating system) is improper and can cause the exact failure that occurred. Additionally, Metro Flooring declined to return to inspect the issue, which required me to incur additional expense to obtain both a contractor evaluation and an independent inspection. This situation is not the result of improper maintenance or misuse, but rather the result of an improper repair that altered how the flooring system functions. I am simply seeking a fair resolution for a floor that failed following warranty work.

This is the most recent complaint on Metro Flooring Contractors. We have new contractors here right…read morenow and they just took out the floor from Metro. They showed us where underneath the floor it is very uneven. The new contractors are saying the reason that the floor from Metro had the problems it did, with the sides/seams coming apart is because Metro did NOT put down the necessary filler to even it out before installing the new floor. On top of the fact that the floor that Metro installed is NOT kitchen grade flooring.  They are totally lying about their claims of the floor problems being due to humidity in the space. If that were so, it would be the entire floor, not just certain sections. I've been saying this since the problems started and now I've been verified and vindicated.  Something needs to be done about Metro ripping us and many others off, and their lies and inscrutable business practices.