This place acts all holier than thou.. and they all preach about Ross's book.. well not everyone is…read morein the same situation. This is a practice with a revolving door of therapists. If you want to stay with your same therapist then you should avoid this place completely! The revolving door swings around so fast you hardly get to know your therapist and they are leaving. You can tell the office is a very stressful place to work. Everyone there seems stressed out to the max!! Avoid this place at all costs!!

I have been going to the same therapist off and on for 4 years now and I love working with her! She…read moreis honest but kind and pushes me to be a better version of myself. She is always wiling in to work with my sometimes unpredictable schedule which I appreciate because most health care professionals won't. She is frankly the best therapist I have ever worked with and I feel like I'm a better partner, friend, and human being because of her. I cannot rate her and CCC high enough.

Finding a good therapist that is close to home, that can fit you in their schedule, that you can…read morework with, that takes your insurance, that actually helps you, and that you look forward to seeing is like um.....finding a leprechaun riding a unicorn around your backyard:-) In fact, I have found such a therapist!!! Her name is Katie Golly and SHE IS FABULOUS!!!! Katie is a true natural talent in the field of psychotherapy. She is not just a great therapist, but a very genuine person and a real source of personal support. Katie is especially keen on helping those of us who are LGBTQ and is a true friend to the entire community. You will find no judgement here but instead total and complete acceptance of who you are. Not only has my experience with Katie been excellent but the office staff is friendly, polite, kind and compassionate. The physical office itself is beautifully decorated with all sorts of cool colors and textures and shapes and just has fantastic energy from the moment you walk in! There is a sign in the waiting room that reads "WE CARE A LOT". In my experience they actually mean it. Keep up the wonderful work and my heartfelt thanks to Katy!!!

DON'T GO HERE! Failed commitments and horrible communication. I talked to multiple therapists and…read moreThe admin at this practice, and they dropped the ball on two occasions. Dr Annie sounds good when you talk to her; and that she practices for the right reasons, to help other people. But they fail to meet those commitments as a practice. Don't waste your time. Find another therapist. Find another office. Don't make the same mistake we did.

You CANNOT find a better doctor than Dr. McKeigue…read more I have been seeing her since I was about 10 years old, and she is so wonderful that we followed her from place to place as she moved practices (but she seems to have settled in with this one for the last few years, so I think she is settled). The reason why we followed her around for years: she's the best. She is kind, knowledgable, and I have never ONCE felt rushed. She is a wonderful person, a caring doctor, and my entire family goes to her. And I later on found out that my in-laws have for years as well! Her nurses are very good as well! Nothing but professional and friendly! The only downside is that the wait time can be a little excessive. But that's because she spends so much time with each patient, so it's totally worth it. You may be annoyed as you're waiting, but you will soon discover that she spends just as much time with you as she does with anyone else. Her office is out of one of the doctor's buildings at St. Alexius Medical Center off of Barrington Road.

The best! She is smart, caring and has a good bedside manner to top it all off.read more

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.

While I could type this GIGANTIC review and gush about how much Dr. Pitts from Clocktower has…read moreempowered me and my life, I will keep it simple and say this: Dr. Claudia Pitts is one of the most incredible, kind people I have ever met throughout my 47 years of life. Truly. I have been seeing her in one fashion or another for many, many years. We were first introduced when my father was passing away from Alzheimers and she was a tremendous help at that point. I then started seeing Dr. Terbovic afterwards and she was also fantastic. Over time, due to insurance drama during Covid, I had to switch therapists and they were not even REMOTELY as amazing as Clocktower. In 2023 things changed again and I was able to start seeing Dr. Pitts again. Since that time, my life has truly been enriched by her kindness, direction, and ability to listen and provide guidance and expertise. I have gone through a handful of new situations over the last year and she has been there every step of the way. From the bottom of my heart, THANK YOU to Clocktower for providing such fantastic support and feedback. I truly don't know where I would be without your incredible support! Side note - I noticed that there was a dramatic 1 star review for Clocktower and I kind of chuckle at it because it directly calls out pushing medication (?) however that is not something they even do here (LOL). They aren't psychiatrists, so I sort of laughed at that. It also calls out not being able to get a callback. That has NOT been my experience at all. Julie is beyond amazing (the office manager) and if I can't reach anyone the first time I call, she calls me back within a day or less. In any event, I don't mean to be rude to the 1 star reviewer - just make sure you are leaving a review to the correct business because yeah - they don't prescribe meds here ~.

I cannot stress how important Dr. Terbovic has been to my life. I first started seeing her in 2015…read morewith PTSD symptoms of moving back into a place that I had lived with an unsafe person. Ever since, I have seen her at different frequencies over the course of these ten years. She has seen me through early adulthood, first relationships, moves across the country, and so much more. She fosters comfort, allows judgement free zones, and has always ALWAYS helped with me invaluable tools that have helped me conquer my anxiety over the course of these years. I could not be who I am today without her help, guidance and advice. Clocktower as a whole has been fantastic to my family and friends. I've recommended many a therapist to my loved ones. I have family that sees Dr. Pitts - who is so incredible. Family that sees Dr. David. Friends that see Dr. Haeffele. The practice is solid. Julie (billing/appointments/administration) is always willing to work things out and go above and beyond for us. She is a joy to see and work with when insurances are being funky. The day Dr. Terbovic retires, is a day that I will be sorely heartbroken. But I will be forever grateful for her and the work we've done together.

Doris is an absolute DOLL!! I was so worried about my daughters prescription being filled but Doris…read morewas SO attentive, understanding, responsive and SO quick to call me back-she made my week!!

My experience with Main St. Psychiatry and Dr. Joanne Parks has been absolutely stellar. Dr Parks…read moreand each member of her team is extraordinary. They are professional and at the same time construct a safe atmosphere for healing. At the cornerstone of Main St. Psychiatry's practice is Joanne Parks, M.D. In my opinion Dr. Parks is a highly skilled psychiatrist. She brings a myriad of skills including a very extensive medical background. She brings warmth and empathy to her patients Dr. Parks has helped me feel safe and able to grow. She validates patients'feelings . I believe Dr. Parks treats her patients, her staff and other parties with respect. She definitely goes the extra mile to help her patients She works extremely hard to meet her patients' needs. In this vein I emphasize that Dr. Parks is an excellent practitioner who exceeds expectations. I have always felt her care for me and my needs. Further she respects me. And she supports me. She carefully handles all matters, especially those that are sensitive Main St Psychiatry and Dr. Parks offer services beyond therapy and medication. At the center of these additional services are a treatment called Transcranial magnetic stimulation (TMS) TMS is a series of procedures that uses magnetic fields to stimulate nerve cells in the brain It's called a noninvasive procedure because it's done without using surgery or cutting. I have had TMS at Main St. and found it to bevery helpful. Overall, I would definately highly recommend Dr. Parks and Main. St. Psychiatry.

Dr. Harag is the best doctor! I have been a patient more than 10 years. Her care, listening…read moreability, and knowledge is outstanding and her office is as equally kind and very well organized.

I met Dr Harag in December 2020. She was extremely patient and attentive. We continue to work…read moretogether on my problems and she's been tremendous help. She called and discussed my tests and recommended treatments. I'm so glad my old doctor retired :)