Doris is an absolute DOLL!! I was so worried about my daughters prescription being filled but Doris…read morewas SO attentive, understanding, responsive and SO quick to call me back-she made my week!!

My experience with Main St. Psychiatry and Dr. Joanne Parks has been absolutely stellar. Dr Parks…read moreand each member of her team is extraordinary. They are professional and at the same time construct a safe atmosphere for healing. At the cornerstone of Main St. Psychiatry's practice is Joanne Parks, M.D. In my opinion Dr. Parks is a highly skilled psychiatrist. She brings a myriad of skills including a very extensive medical background. She brings warmth and empathy to her patients Dr. Parks has helped me feel safe and able to grow. She validates patients'feelings . I believe Dr. Parks treats her patients, her staff and other parties with respect. She definitely goes the extra mile to help her patients She works extremely hard to meet her patients' needs. In this vein I emphasize that Dr. Parks is an excellent practitioner who exceeds expectations. I have always felt her care for me and my needs. Further she respects me. And she supports me. She carefully handles all matters, especially those that are sensitive Main St Psychiatry and Dr. Parks offer services beyond therapy and medication. At the center of these additional services are a treatment called Transcranial magnetic stimulation (TMS) TMS is a series of procedures that uses magnetic fields to stimulate nerve cells in the brain It's called a noninvasive procedure because it's done without using surgery or cutting. I have had TMS at Main St. and found it to bevery helpful. Overall, I would definately highly recommend Dr. Parks and Main. St. Psychiatry.

I was referred to Tracy by a family member that works here. I was a patient for over a year. I…read morereally loved talking with Tracy and she helped me navigate through a hard time. We seemed to be on the same page with my goals and options and I valued her opinion. On 8/10 I had an appointment to discuss finally treating my ADHD. It took me years to even consider medication, but felt confident that she could help. Our session went great! She advised me of 3 different medication options. I am very sensitive to medications, so I requested the one that my son had done well with since I was already hesitant to try anything. She said she would fill it but warned me my insurance may not approve coverage. I understood and we left it as, if they declined the medication we would discuss something else. A week passed after that and I hadn't heard anything so I called and spoke with Ari. Med was declined but they were working on trying to get it approved and if not they'd help me find another option or maybe pay out of pocket. Ari was kind and helpful, even though she had to be the middle man for Tracy. After an entire MONTH of working with Ari to figure of WHAT medication Tracy was going to try since the preferred one was declined, WHAT meds my insurance will even approve, and even WHEN Tracy would let me know what we will be doing I finally left a VM that said hey, if we can't figure this out by the end of the week I'm just done. Short version- I started the drug 9/12 and by 9/15 I had high blood pressure, eye pain, confusion, and other concerning symptoms. I reached out Monday to schedule my follow up appointment and I asked Ari if I should be concerned of these symptoms, she PROMISED that she would have Tracy call me by the end of the day to make sure I was ok. She warned me to NOT stop the medication until I spoke with Tracy. By Wednesday by BP was even higher and I could hardly function. I called and Ari said "she didn't call you back yet?" NOPE. She said she would talk to her and get back to me. They were open until 7pm and still, NOTHING. By Thursday at 9AM I called multiple times and no one answered me so I left a very frustrated voice mail. Hello? Is this normal? Should I stop this medication? Why does no one return phone calls like this? Well to my surprise guess who finally called me? TRACY! I was so relieved she called and asked me what was going on. I told her my symptoms and she said to STOP the meds. Great, that's all I wanted to know! Then she asked me why I was calling so many times in the last month and that my behavior was super suspicious and she thinks my ANXIETY was CONCERNING TO HER. She said she has been "WATCHING ME" and then told me she intentionally was "PUMPING THE BREAKS" on HELPING ME because she saw I was communicating with Ari to figure out what the plan was. Excuse me? Did you just GASLIGHT your patient because you failed to effectively communicate a plan with me? I asked her why she didn't just call me and discuss that she felt concerned and she said she didn't talk to me ON PURPOSE. She admitted she was playing a MIND GAME with me. Absolutely not. Not only is that incredibly narcissistic, it is down right predatory. Tracy, you could kill someone with behavior as a psychiatrist like that. BE CAREFUL. Advocate for yourself and if you are starting a new medication have a back up plan in case she ghosts you and then blames YOU! Oh, and after she gaslit me she yelled at me, refused to let me talk, fired me, and hung up on me! Thank you for your professionalism. Unfortunate for me, I will never ever work with a psychiatrist again for mental health or medications. It was incredibly heartbreaking to hear her say those things about me and not take any ownership on how it was handled. Insinuating I'm crazy and that was justification for withholding care? I actually do think this is very out of character for her, but she definitely earned this one.

Hi. I like this place. They have a nice team. I've been going crazy for years now, seeing things…read moreand people who aren't there, feeling bad for feeling bad, you know what im saying? The wonderful staff her has made me feel welcome and some what normal after years of struggling. Definitely would recommend to everyone one. Get up on in here! Get help! It's like good for you man, you'll be happier.

Very professional. I recommend them. Dr. Fellowes is the…read moreowner. He is wonderful any problems any questions he will call you back personally. His staff are very caring people.

I have seen Dr. Fellows for 2 years! I am truly blessed. He has helped me manage my anxiety and…read moresome major health issues that I have been going though on top of working 7 days a week,also a single mom. He always is extremely professional and takes the time to listen and help. When I have a panic issue and have to text he he always calls me right away! Now that is a very caring doctor. I have referred lots of my client to his office and they all rave about his staff as well! I highly recommend MHS!! Patti

This place acts all holier than thou.. and they all preach about Ross's book.. well not everyone is…read morein the same situation. This is a practice with a revolving door of therapists. If you want to stay with your same therapist then you should avoid this place completely! The revolving door swings around so fast you hardly get to know your therapist and they are leaving. You can tell the office is a very stressful place to work. Everyone there seems stressed out to the max!! Avoid this place at all costs!!

I have been going to the same therapist off and on for 4 years now and I love working with her! She…read moreis honest but kind and pushes me to be a better version of myself. She is always wiling in to work with my sometimes unpredictable schedule which I appreciate because most health care professionals won't. She is frankly the best therapist I have ever worked with and I feel like I'm a better partner, friend, and human being because of her. I cannot rate her and CCC high enough.

I couldn't have been happier with everything about Thomson. The initial phone call was a bit…read morenerve-racking, due to the thought of memory loss in myself. The person I spoke to was so nice and accommodating. I was able to go over with her my insurance information, and she explained what the next procedures would be. She sent me a questionnaire via email just as she said she would, and that I was to complete it and either send it back or bring it with me to my appointment. I was so happy I did that so that I didn't have to feel rushed completing it at the office. I went to the Barrington office which was closest for me, and easy to find. Parking was good. The front desk receptionist was very nice, everyone had masks on, and my wait wasn't long, before the doctor came to get me. I met with Dr. Karafa and his assistant. Both were very welcoming and relaxed me immediately. After going over my questionnaire and asking a few more questions, his assistant and I went to another room and began testing. She was as sweet as could be, and made me feel very comfortable. I was there a total of two hours, which went by fast. It was recommended that I bring someone else with me, but my husband had to work and I was by myself. It worked out just fine that way. Dr. Karafa scheduled a time and date for us to go over his findings via telephone, and he called me exactly on time and answered any questions that I had after thoroughly going over my report with me. I would recommend anyone to go to the Thomson memory and attention center, I'm sure your experience will be just as good as mine!

I was unsure what the whole process would be like while taking my daughter for an evaluation but…read morefrom the minute the receptionist answer the phone to meeting with Dr. Karafa everything was wonderful. The professionalism, honesty, real and genuine concern was how things were handled. Dr. Karafa was outstanding, while meeting with my daughter he was patient, kind and helps her to do the best she could. The dialogue was open, direct and the way results were explained to my husbands and I helped us to understand what is going on with our daughter, and what our next steps should be. This was very stressful for my husband and I to talk our daughter to do but we knew it had to be done. I am so glad that our doctor steered us to the Thomson Memory Center and that we are working with Dr. Karafa.

Stay away from this practice - total hacks - they are moving to a new location and still won't…read moreprovide safe / discrete treatments despite telling clients they would have a private room at the new space (so we wouldn't find other care givers) - nor do they have a clue about how to care for their patients. No integration or processing...just a lot of nothing... I thought they were in it for the good of helping people get their meds and dismissed their mistakes over and over in good faith but these two scam artists are just in it for the money - Ally is the owner and the problem - Tana is just her pawn with more credentials - very sweet but not able to keep things straight and then try to make me the bad guy - nope. I put up with a lot from them. I know there are better facilities but this was close and easy for awhile. Together they have zero clue what they are doing. That's 100% obvious - Totally messed up my long term disability leave due to messing up dates and information. Messed up my treatment this week with no notice to make other arrangements. There is no actual doctor at this practice - there are no actual trained mental health professionals - just a couple of nurses writing scripts. It's kinda crazy. They lie to patents, bait & switch people, cause panic attacks over stupid stuff and try to charge you for their mistakes - when they can't keep their own vacation schedules straight - it's really sad and frustrating dealing with them. I personally hope they lose their licensing for spravato and scripts after the way they have mistreated me - the stories I have documented over the last year are wild. Telling me you are writing scripts for your husband so you can take them is unethical and you should not joke about it with anyone especially not your patient. I don't care if it's an antibiotic or not your ethics are poor. It's not cute or funny. PS the owner Ally's laugh is super obnoxious while people are in treatment - they would be goofing around joking / talking outside the treatment room - totally unprofessional - no noise cancelation or white noise can combat that laugh - I can't tell you how many times I've listened to you talking to your clients about their meds?!? No confidentiality here.... Look elsewhere - I'm sure a better clinic will open up in the next year if I have anything to say about it.

If you don't take care of yourself, you will not be able care for others…read more One of the best decisions, I made was calling Mind Align in April 2024. I can't say enough great things about Ally and her staff! From the moment I walked into the office, I felt welcomed and cared for. Ally took the time to listen to all my concerns without rushing through the appointment and allowing me to feel free and unashamed of what I was experiencing. Their expertise and compassion made a huge difference in my experience. The staff is friendly and professional. They are available and attentive with my urgent concerns and challenges. As well as answering all my questions and made sure I felt comfortable throughout the visit. I truly appreciate their dedication to patient care and continuing to help me. I would highly recommend them to anyone!!

Julie is such a caring psychiatrist! She really knows a lot about different medications and options…read morefor treatment. If you are looking for someone who will really get to the bottom of what you are dealing with and find the best treatment plan you should absolutely give Julie a call!

Michelle is wonderful. Plain truth she's completely honest and upfront. She listens and advises…read moreunlike others who just listen and don't say much of anything. The office is private with a calming atmosphere that makes it comfortable to be there. Michelle is willing to look at all aspects before making any determination or advice. All around a great caring experience. I highly recommend her.

Dr March is intelligent and caring. She helped our child during crucial times. But unfortunately we…read morehad to part ways because she became accusatory and caustic towards me, when I was specifically seeking help in parenting with a difficult ex. It really came as a shock. After that, I was afraid of seeking her guidance. So while 90% of times she was helpful, the unpredictable snaps made it very hard for me to continue on relaying information to help my daughter. She also doesn't take feedback well unless it's exactly what she expects to hear. For example my daughter told me she didn't enjoy therapy and when I told her that she automatically pointed the finger at me and said that I had caused it to happen. In fact I never even blamed her for that. I very much just wanted her to know that and it could be simply because therapy brought up issues my daughter wasn't ready to confront within herself yet. I just hope Dr March can understand that the way in which you communicate to parents matters. We are people too. We seek you out because we want what's best for our kids. We are not perfect but neither is anyone. Aside from this, she's smart and caring and I wish all the best for her and all the children she helps support.