I called to service our generator. When I called Dion Generators and the girls in the office were extremely nice and professional. They explained to me about the service fee, and my husband and I agreed to it. The told us we can pay the fee online which was an easy process. Once I paid the fee we were scheduled the next day. When the tech came to our property he was very respectful to our property and of course to both me and my husband. He checked the unit and he advised that there were too many issues with the unit. It had an oil leak, the battery charger was not working, it also had a coolant leak, etc. The unit was almost 20 years old. So he recommended to get a new unit. We called the office right away and again the girls were very helpful and we wanted a quote for a new unit. The following week the owner of the company Mike Dion came out to gives us an estimate for a new generator. My husband and I saw the pricing to fairly reasonable and it was within our budget. We ended up signing for the work right than and there. The process was great, everything went smoothly. Our new generator is working perfectly. Thank you to the whole team of Dion Generators. They were GREAT!!! read more

I called them a couple of days before hurricane Irma and asked them to come and do maintenance like change the oil, spark plugs etc. They told me I had to pay $250 in ADVANCE and if it went over an hour it would be extra. I did it because i wanted to make sure my generator was in good shape for the coming hurricane. The owner came out and showed me how to start my generator ( I already know how to start my generator!) and said he was done. I told him I had paid for maintenance not for someone to show me how to turn it on. Can you imagine $250 so they can show you how to turn it on! When I called the office to complain they said that they would come out next week and do the maintenance for me. next week came, I called them and they said it would cost me $200 now. They said the owner would not come out for free. I said "FREE"! I paid him $250 already for nothing! Do not use them, they are crooks. They stiffed a lot of people like me on the eve of a hurricane because they knew people were desperate. read more

After looking around for someone to service my generator I found Dion Generators online. When I called the office staff were wonderful very nice and professional over the phone. I have a Generac generator and the dam thing would not start, I had 2 outages in my neighborhood and it wouldn't turn on. I called to have the generator serviced the office explained to me about the $180 service fee for the first hour and of course I accepted it and paid the fee online. Very easy process. I was able to get scheduled 2 days later. The tech I believe his name was JJ, came out very respectfully and professional. Serviced the generator fairly quickly. All I needed was a battery. All I have to say is THANK YOU THANK YOU THANK YOU!!! Great service!!! read more

Great service. I called in and spoke to Alice. She was wonderful and helped me get to the person I needed to get to. She then transferred me over to Chris who is the service coordinator and he was able to schedule me for the next day. Wonderful service. The tech Leo came in early in the morning. He was very respectful he knock on the door and asked for permission to access my generator. He checked my generator and it needed 2 spark plugs and an oil change. Pretty good and I was happy with the service. Will definitely be using Dion generators for future services. Thanks for the help. read more

I had Dion Generator Solutions install a total system for my mother's house several years ago and couldn't be happier with my decision. It was not only a well coordinated and professional install, it has been the service in the years afterwards that is what I am most happy about. On the few times that there has been any issues, Mike has had a technician out there (the hose is way out in the Redland), with hours and the situation has ALWAYS been resolved! They have always treated my mo as family and that peace of mind for me is priceless! read more

Luckily I did more research after seeing some negative reviews. I needed a generator installled during Hurricane Ian. mike responded to my calls and questions all weekend, and then sent a team over from Miami to install in Cape Coral. I had power before anyone on my street by 4 days thanks to Mike and team. Alice in the office was also very responsive, as I had several questions. i don't normally write reviews, but felt like I needed to highlight a positive experience! read more

Dion's a great company to work with. We had them install a Kohler stand alone Generstor and we're very pleased with their work. Mike the owner offered a number of great suggestions and recommendations. His crew did a great job and their Customer Service is very good. Dion is a bit on the pricey side but as they say you get what you pay for. Quality ain't cheap. I highly recommend this company. read more

Do not use, they rip you off. After months of paying 50% they had never submitted plans or even done the proper drawings for the city, a total sham, unresponsive and on top of everything the owner was rude and aggressive. They kept the money for the work they claim was done (none). A most disagreeable experience. There are plenty of others out there who will do a better job. read more

Just did the installation of my new generator. Perfect timing for the hurricane season. So far everything looks good. Really happy with the generator installers. They made sure to clean up after everything was done. The owner Mike come out and helped with the last touches of the generator making sure it was up and running. Thanks! read more

We got our generator installed last week. Due to supply chain issues, Kohler had a delay in delivering the generator. Also, the City of Miami had issues in approving all the permits. The staff at Dion worked hard to get everything done properly and once we got the go ahead from the city the installation went very fast. read more

Excellent company. Installed a full home generator for us about 4-5 years ago. Also rewired our 40 year old home. They did what they promised and have been very responsive in their follow up and customer service. I have highly recommended them to my friends and family with out any hesitation. read more

We use Dion for our generator in our 156 Unit building in Brickell. They are always available and answer our calls immediately. We recently lost power in the whole building on a Saturday and they were out within an hour and resolved the problem right away. I would highly recommend them. read more

We had Dion generator install a 150kw at a property that I manage. Due to the nature of the House/property it was a complex installation. They had to do under directional drilling and ran conduit without disturbing any of the existing structure. It was a well coordinated job. read more

I want to thank Dion Generators for a great job on installing our new generator for our house. So far everything is great. Really happy with everything. Again thank you Dion Generators team for successfully installing the generator and the whole proccess was very smooth. read more

Lately is hard to get good customer service, I called today to get some I formation about pricing and the girls at the office were super helpful. Now I have an appointment made to get quotes and a much better understanding of the process. read more

Really great customer service. I want to thank them for coming out on a Sunday with the treat of hurricane Dorian to check my generator. It didn't need anything because they keep it in good working order. Thank you so much. read more

I was in the market for a new generator and after checking with a few companies i decided on Dion Generator. I am glad i did, there are very reliable and professional. I would highly recommend them. read more

Terrible. I paid them in advance for maintenance and they never came to do it. I called and spoke to them and they still did not come out to do it. I gave up. Don't fall for their tricks. read more

I would definitely recommend Dion generators! I requested a quote and they called me right back. I had a lot of questions and they answered it all. read more