We came in on a weekday afternoon and thank god it was empty because Mark, the guy that helped us…read morewas very knowledgeable and gave us tons of info on a lot of fragrances!! Customer service was 1000000000/10 Don't ever let Mark go!!! He knows his stuff, he is very friendly and kept it 100% professional. Wish we lived nearby so we could always get customer service like this from him. Highly recommend him!!! As far as the fragrances and the store itself, I love it all. Love the decor and how simple they keep it yet it's all very aesthetically pleasing. Will be back here when I'm back in Miami!!!

Wha a great experience! The Monday before Christmas and 30 minutes before closing this place was…read morepacked!!! It was a fun experience to be able to pick it out and watch it being made.

Came here just after Black Friday to find a fair amount of their popular items sold out. Even so, I…read morewas still able to find some other alternatives that were sufficient enough. The staff were still helping with smiles on their faces even though I imagine they were exhausted. Wouldn't mind coming to this location again.

I stopped in to shop for a new fragrance and to also return a skincare item that I previously…read morepurchased. I was beyond the 30 day money back guarantee time frame but was still issued a store credit with no problem. Found a great scent Burberry Goddess that I don't have in my collection until now, so it was a good shopping experience.

I made an appointment, but we still had to wait 45 minutes past our scheduled time before we were…read moreseen. Unfortunately, the experience was very underwhelming and not interactive. It mostly consisted of the staff asking, "Do you like this?" or "Do you like that?" without providing much guidance or personalized recommendations. The store also seemed understaffed, and the employees appeared overworked and frustrated, which affected the overall customer experience. I also think a business centered around fragrances would benefit from having staff who are more knowledgeable about the scents they carry and can confidently make recommendations. Lastly, a more polished and professional appearance from the team would better reflect the quality of the service customers expect. Overall I dont think its worth the price if the employees arent knowlodgable and confident with what they are doing or even happy with the job they have.

My friend and I came as walk in's and got to do the whole perfume making experience! So you start…read moreoff by picking your base scent which there are a total of 10 to choose from. It's a bit overwhelming because there's soo many great scents, which makes it hard to decide. Once you pick your base you get to move on to the bar area and your Scentologist will give you recommendations based on your preference of scents. My base scent was Dylan which had notes of apple, lychee and black currant. I decided to pair it with another fruity scent and went with peach and nectarine. There was many different scents to chose from, they give you time in between to smell the different aromas to come to a conclusion on which scent goes the best with your base fragrance. The experience is great, and it was very fun. I loved that you can name your perfume once you're done. I wish you could use more letters though because 9 letters is not enough imo. It is $85 per person for the experience, we ended up paying $200 with tip which is optional. I think this would've been better if the customers can actually mix their own perfumes rather than the Scentologist mixing it for you. Overall, we had a wonderful time!

I love Le Labo! The fragrances are such high-quality, they have a great variety of products, and…read morethe staff are super helpful. It is definitely very expensive (even for fragrances), so it's more of a treat than an everyday purchase. The bottles tell you the exact ingredients, which is awesome because you know what you're getting and that it's always quality. When you buy a perfume/cologne, they mix it fresh for you in the store immediately, and you can also create a custom label for free. It's cool to see. You can also refill bottles for 20% off. Le labo carries a line of "city exclusive" scents, meaning that the scent is only available in that city in-person. Every September, the scents are available everywhere. I would highly recommend going in September for the most options.

Customer for years and they wouldn't even give me a tiny sample of perfume without charging 7$…read moremeanwhile just spent 600$ in two days there the sales associate was super rude they just lost a loyal customer ..never going back

My go-to spot for finding cute home decor. They have so many beautiful options and their price…read morepoint is unbeatable! This location is awesome and staff is always very helpful and nice. I've bought so many home pieces from Home Goods and I never regret it!

I have to say that I love this Homegoods location! It is one of their bigger stores and has a giant…read moreselection of all kinds of cute things for every room in your home. I can not go to this store and buy just one thing! Kinda like those potato chips. You can't just eat one. I needed to update a few things around the apartment so my cart was full by the time I got done with what I wanted. Then my daughter wanted to buy a few things for her apartment. So we had 2 carts going. We wound up asking one of the staff if he could help us load up the car, and he nicely agreed to help us. Thank you! Homegoods always has great prices and markdowns on their merchandise. The value is there because they don't carry really cheap looking things. They carry good quality at reasonable prices. They don't carry designer goods nor designer prices. It's a fun place to shop! The store is always packed with people shopping. The cashiers are fast, and the line moves quickly. It is one line, but there are 4-5 cashiers. Parking is free in front of the store with wheelchair accessiblability lanes.

Beautiful new store in West Kendall !! Location is in London Square . It faces 137ave. Easy to get…read moreto. It is a nice size store. The staff were very friendly and eager to help and offer suggestions. Decor was beautifully done, READY FOR FALL!! Will do more shopping here!!

Well, I hate stores that offer something online and then when you order it, they cancel. This was a…read morelast minute gift that I was counting on and if they would have updated their inventory for pick up I could of went somewhere else. Not good bath and body.

I placed an order on April 3, 2024 and have yet to receive it. Everytime I check on the status it…read moresays waiting fulfillment, last update April 3, 2024, which is the day i placed the order. I have sent several emails and have yet to get a response from this company on my order. Its a shame because I absolutely love one the fragrances they have and thats why I decided to order other products from them. I can only hope I eventually receive my products I ordered or somehow can get a refund on what all i purchased.

This is the BEST place to go for all your body care needs. The owners are absolutely awesome and…read moretheir products are 100% natural. I now order all my soaps and lotions from here. I even have a few of their colognes. Please support your local businesses and buy from here. Their Cauley Square shop is above and beyond charming, but they also have a place in Coconut Grove. Because of Covid-19 I've started ordering online. If you're new to the store and don't know what to get, I would suggest trying one of their soaps...my personal favorite is musk mallow or bergamot wood. What I love the most about this store is their generosity. It is quite common for them to give you an additional gift with your purchase. Check them out next time you're near one of their stores...I promise you won't regret it.

Amazing experience. Angel helped us pick the perfect smell for our perfume. It was such a nice way…read moreto spend some quality time. Memorable

I was looking for something fun to do while in Cora Gables and found this beautiful fragrance…read moremaking place. You get to create your own fragrance from a large sample of scents and oils. Margarita made it very fun and educational helping me create my own fragrance. Would highly recommend for solo, couples and group gatherings