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    Diptyque The Grove

    4.6 (56 reviews)
    Closed 10:00 am - 10:00 pm

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    Elena A.

    A little bit of heaven here, everything so beautiful in here very organized employees were so nice knowledgeable. Some of my favorite perfumes are here, The custom blends are amazing. It is pricey, but very well worth it !

    Ranma S.

    Amy was such a delight! She was extremely attentive, gave great recommendations based on my taste (which she was able to get on the nose very easily) all while being extremely hospitable. This was my first Diptyque purchase after a lot if contemplation, so I'm glad I was able to leave feeling and smelling amazing. Will be back !

    Dave K.

    Back again, this time reviewing the wonderful service from Mr Sanderson. He was kind enough to help me pick out a birthday candle. He took the time to ask what scents I like and even tell me the stories and inspirations behind the scents. Customer service at this location cannot be beat. I recommend all my friends to come to this spot. I always feel special and listened to here. Shoutout to Nathan who was the one who sent me a wonderful generous bday email ;). Thank you! Thank you! Enjoying my candle now. Thank you to you and Mr Sanderson for making me feel special for my birthday!

    Richard S.

    Amy at Diptyque was phenomenal. Her greeting me from the moment I walked in and her smile and pleasant attitude made me want to ask questions and listen to her recommendations. She was a "no pressure" host and I recommend if you are at Diptyque The Grove you can't miss her. She will be the one smiling!!!!

    Thanks, Jennifer! Our friend will love this housewarming candle accessories gift.

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    3 years ago

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    3 years ago

    Great customer service and ambiance!! Shout out to Ryan for helping me pick out the perfect gift for my mother-in-law!

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    Review Highlights - Diptyque The Grove

    Amy took incredible care of us and truthfully the best fragrance boutique experience I've EVER had.

    Mentioned in 7 reviews

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    Garde

    Garde

    3.1
    (11 reviews)
    0.4 mi
    $$$

    Garde is one of those places where the owners are higher and mightier than thou. Upon entering,…read morenot one Hello or acknowledgement is ever given. I'm not one of those people who likes pushy or overly attentive sales staff, but this place is the total opposite. If you happen to speak to the owners - an elderly woman and man - it's your lucky day. They can hardly waste their breath to speak to you. Sometimes, you may encounter a young woman who is friendly and helpful, but they have such a high staff turnaround, she probably won't last long. It's really a shame because they do have a great curation of pieces but their attitude is so appalling that it doesn't matter how good the it is, you enter and leave with such a bad taste that you would never buy anything from them (I'll buy my Roly Poly chair from 1st Dibs, thank you). As an interior designer, I've purchased many things for clients in the past, but I truly cannot patronize them anymore.

    I have never written a review on yelp before but felt compelled to do so after the worst experience…read morein a store ever a few weeks back that my client and I unfortunately can't stop thinking about. I had bought from Garde online before over the years but never been in person until they recently opened a new store here in NY. Me and my client were immediately approached by a man who introduced himself as the owner who then proceeded to follow us around the store talking all the while a dime a dozen real loud and obnoxious. Not only did we not want this it made us extremely uncomfortable, especially as he was so incredibly unpleasant about all of his clients and staff and even some of the artists they were showing. He would not go away or leave us alone did not get the hint at all. This man complained about multiple staff members to us also mentioned several very well known designers by name as being hard to work with (in his view)despite us showing zero interest in hearing it as some of these people are friends and industry peers of mine, it felt so unprofessional and indiscreet. There was a young girl working in there who must have been so awkward, she seemed friendly and polite would rather have talked to her. My client asked me if we could just leave and said she didnt want to buy anything from a place like this with such little respect for their clientele and represented artists. She is a collector and loves discovering new artists but was very upset at the lack of respect. If i sold through them I would be P*SSED at the way they talked about me as well as the buyers of my work, I have lived in NY for 20 years and never once had such a bad feeling about someone in my industry. Horrible man horrible day and I will never purchase for clients from here ever again and will advise others to do the same. What a way to run a business, great job guys

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    Garde
    Garde

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    H + E Goods Company

    H + E Goods Company

    4.2
    (10 reviews)
    1.6 mi

    H+E Goods Company is such a beautiful and unique shop! Everything they carry feels authentic and…read morethoughtfully curated...from the handwoven textiles to the imported home goods, you can tell there's a real love for quality and craftsmanship behind it all. Elif and Hurdin are incredible. Their customer service goes above and beyond-warm, genuine, and deeply knowledgeable about every piece in the store. You can feel their passion and heritage in everything they do. If you appreciate ethically sourced, beautifully made goods with a personal touch, this is the place. A true gem and one of my favorite shopping experiences!

    I rarely leave reviews like this, but our experience yesterday, July 31 around 6 PM, was…read moreuncomfortable and incredibly disappointing. My friend, cousin, and I were exploring Lido and had grabbed iced drinks from La La Land a few stores down because it was an extremely hot day. We popped into this store and were genuinely excited to look around. We weren't greeted or asked if we needed any help, but I honestly didn't pay much attention to that at first because I was intrigued by the inventory and enjoying looking around. As we made our way toward the back, a man approached us, I'm not sure if he was an employee, manager, or owner, and rather rudely told us not to put our drinks down on the counter. I immediately apologized. We had absolutely no issue respecting that request. My friend then asked him the price of a wallet she was interested in purchasing. He told her the price, but then proceeded to point at the wallet and say to her in an extremely condescending tone, "Do you see what you did from those sugary hands?" He continued making comments about her "sugary fingers" touching the leather. We literally gasped at his comments, her hands were not sugary or sticky. There was a tiny, pea-sized amount of condensation/moisture from holding an iced drink. Regardless, if he was concerned about the merchandise, there were countless respectful and professional ways he could have communicated that. The issue was never being asked to keep our drinks off the counter or to be careful with the merchandise, we completely understand that. It was the way he chose to speak to us. His tone and comments felt unnecessarily belittling and made all three of us extremely uncomfortable. What makes it even more disappointing is that my friend was genuinely interested in purchasing the wallet. We walked in excited to shop and instead left feeling unwelcome and talked down to. Beautiful inventory, but the way you treat people walking into your store matters. You never know who is coming in ready to make a purchase, and no customer should be made to feel uncomfortable or embarrassed simply for browsing your store. Unfortunately, the interaction completely ruined the experience for us, and we will not be returning.

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    H + E Goods Company
    H + E Goods Company
    H + E Goods Company

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    Diptyque The Grove - cosmetics - Updated August 2026

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