Darren was an angel helping me find the perfect gift candle set!!! Definitely coming back for the exceptional service

They have a very large selection of candles and an equally large lack of good customer service. I walked there this afternoon for some new scents for my apartment. No one greeted me as I walked in, I spent some time perusing the store with no one coming and asking if they could help me find something. I actually DID want the assistance. There were three attendants at the store, two men and a lady. One of the men did not even acknowledge me and he was right there at the register. The gentleman with the shaved head was the only friendly one. I want to support local businesses but with that kind of "service," I'd rather spend my money elsewhere. read more

I was always scared to go in bc it looks fancy- and yes there are candles that cost more than my first car BUT there are soo many that are affordable. Candles, room sprays, diffusers and even body scents. Customer service was top notch- I didn't feel bothered and he let me know all the sales. I smelled almost everything in there and wish I could splurge- thank god my fav was only $28! 60 hour burn time and high end jar- you can't beat it. read more

Darren at Candle Delirium is the absolute best! Such a kind human being and extremely knowledgeable in the world of candles. I've been in this store many times and he taught me things and brand tips to be a great shopper for the most aligned candles. I felt so seen today and my day was made thanks to this man! Highly recommend you buy your candles here -- the selection, value and customer service are unmatched! Thank you Darren! :) read more

If you're even remotely into candles, you need to make your way to Candle Delirium in West Hollywood. This place is a true scent sanctuary--and the experience is made even better by Derrin, who was nothing short of phenomenal. He's an absolute encyclopedia of fragrance knowledge. I'm not exaggerating--he knew the entire inventory inside and out, and within minutes, he led me directly to a handful of scents that felt completely tailored to my taste. I walked out with three unique candles, each one better than the last. I've already lit one and it's filling my space with the most beautiful, layered fragrance. Whether you're hunting for a specific scent, a gift, or just want to discover something you didn't know you needed, this is the spot. Thank you, Derrin, for making the experience so personal and effortless. I'll definitely be back! read more

Candle Delirium - Three new scents from Candle Delirium - Candle Stores Near Me - West Hollywood, California

Great customer service. Selection is amazing. The quality of their candles are amazing. The prices are reasonable for the quality of the product. read more

We have been buying candles with a Southwest Fragrance for several years from Candle Delirium. And, have been very happy with the selection and quality of products. However, today I would like to give a "shout out" to a staffer, "Stacy" who in this modern age when above and beyond the call of duty to fill my order, when we ran into a minor problem. Stacy gets "six" from Suzanne Rios and Hadley Johnson of Santa Barbara, CA. Thank you! read more

If you're shopping at Candle Delirium, do yourself a favor and ask for Darrin. His customer service is next level -- attentive, friendly, and genuinely invested in helping you find exactly what you're looking for. I came in with a vague idea of the types of scents I liked, and Darrin nailed every recommendation. His knowledge of fragrance notes and his ability to match them to my taste was seriously impressive. This isn't your average candle shop -- it's high-end, and Darrin makes the experience feel even more elevated. I walked out with candles I'm obsessed with and will definitely be back for more. Five stars for Candle Delirium, but honestly... six for Darrin! read more

Long time customer and can't ever get enough of Candle Delirium. Exquisite collection of candles, and everything aroma related. Intoxicating fragrances and the best service in town. Jason walked me through his favorites and I found a few gems / new addictions. Best place to shop for gifts and self care. read more

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Candle Delirium is a candle shop. They carry a lot of the high-end candle brands. Prices were high so I would say this is more of a gift or special occasion store. The place smells amazing. A good sign in a candle shop. I was disappointed, however, that their selection of taper candles was lacking. They only carry one brand of taper candles. The were very large candles in diameter and although the ends could be trimmed down to fit my much smaller candle holders it would have been too much of an endeavor. Taper candles are not a rare item. They are one of my favorite types of candles because they really set the mood especially on an elegant tablescape. I do think a store that specializes in candles should have many more varieties and brands of taper candles to choose from. If you are not looking for something specific but just a nice smelling candle for your home or as a hostess gift then I think this is a nice place to shop. But I was disappointed they couldn't help me. The associate was kind and friendly but there was not much he could do for me and told me to check out Amazon.com. Luckily, I found another local store which wasn't a candle shop but had what I needed. I was so relieved as ordering candles in the mail during the hot summer months sounds like a recipe for disaster. Located next to Laurel Hardware between Laurel and Crescent Heights. Metered parking on the street. You could park either in front of the shop on Santa Monica or on the side streets (also metered). Check-in for a free sample with purchase. read more

I was living down the street when they opened and I was in college - I can't believe it's been that long. They always stock my favorite candle brands and artists and they have introduced me to so many new scents over the years. I still ordered from them when I lived across the country and I always something for family at Christmas from their recommendations. The prices can't be beat and they really know their stuff. I love Candle Delirium! read more

I have been going here for years for all my go to home fragrances and gifts. Last weekend I went to a party and the home smelled amazing- I was shocked to learn Delirium has its own brand and that was the smell in this house. read more

Love Love love, I want every candle. Darren is the person you want to talk to gives a really good direction to find a candle you like without getting overwhelmed from all the selections they have to offer super nice, super friendly and very knowledgeable. read more

Just stopped in here for end of school year gifts and I left with the perfect gifts in hand, and overwhelmed in the best way. This store has everything in terms of moderate to high end candles and beyond! They have all of the familiar brands like Voluspa, Nest, and Diptyque, and many brands I've never heard of but totally fell in love with. The store is beautiful, peaceful, and so inviting to walk around and explore. Rachel was wonderful and helpful in terms of guiding me to new brands and so informative about which candles offered the best value. And they gift wrap for free! read more

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I LOVE Darren!!!! It's hard to shop for good quality eucalyptus candles and let me say Darren took me on a journey! Ended getting a couple of eucalyptus candles from his recommendation and I am super excited to try them out. Wonderful customer service. 5 stars all around. Don't forget to roll the dice ;p. Love you Darren! read more

I love Candle Delirium, and always get so many compliments on my candles when people come over. Darrin was so helpful in picking out scents that I would like, especially around the holidays. Perfect candles to set any mood and make your home feel so cozy! read more

Just got a Xmas miracle! My item was unavailable but Stacy found what I needed and offered to overnight it just in time for Xmas.

Love it here!hundreds and hundreds of wonderful smelling candles Beautifully boxed and knowledgeable employees. They will mail them out make beautiful gifts! Who doesn't love candles? read more

I just placed a very complicated multi candle order for delivery by CHristmas. Stacy worked with me for several days to insure the order was correct. Their customer service was exceptional. Candle Delirium is my vendor of choice because of their service and precision. Happy holidays to all especially Stacy! read more

Stacy was amazing! Fabulous communication and customer service is top notch! Will definitely reorder and recommend! Thanks for being wonderful to work with! read more

Stacy was so helpful. I understand that their shipping is rather slow. This was indicated on their website. However, I went ahead and called and spoke with Stacy. She not only got the order out to me that day but upgraded me on one product at no charge. Products were wrapped wonderfully with no leaks. Will use Candle Delirium for future gifts. read more

Omg Stacy of Candle Delirium is the BALM! This cutie deserves a raise. Kudos to HR for hiring someone like her. I had a bit of a problem with an order and she was so professional in helping me straighten things out. Humans like her really do make the Earth spin so much more effectively and lovingly. Because of her now all my candle [plus more] shopping will be going to Candle Delirium! And they have an amazing assortment of gifts for yourself and others. read more

Online shopper so had to trust that everything would go smoothly. Their communication and responsiveness is top-notch! I ordered three items: one shipped directly from them, and the other two shipped from the manufacturer. The one from them arrived in perfect condition and in record time. One of the items from the manufacturer arrived early and perfect, and the other one never arrived! One email to their customer service department and I had a response from Stacy that same day! She got to the bottom of it and I had my items from the manufacturer two days later (she even called me to explain what happened...loved the human touch!). Excellent customer service and just a fun and wonderful company to order from! read more

Stacy is the best!!! I bought a candle through Candle Delirium made by Trudon that I've purchased before. It had been a couple of years since I bought that exact scent, and when it arrived it had a much stronger floral scent than I remembered, which was too overpowering for me. Not only did she reach out to Trudon to confirm if the scent formulation had changed, she helped me find a suitable replacement. The customer service here is unmatched! If you're looking for a place with an amazing selection of luxury candles and a fantastic staff, this is the place for you! Thanks again Stacy! read more

This place has the BEST candles and such a wide variety too. Also really hilarious birthday cards as well. But the staff is my favorite part. I love to pop by and say hi when I'm strolling the area. Darrin is so sweet and hilarious! He makes everyone feel at home when they enter the store. It really is just the warmest energy in there because of him, and he always finds me the best candles to buy for myself and for friends as gifts. 10/10 definitely would recommend!! read more

What a great store and the clerk today was super kind. He treated my son with so much kindness and we had so much fun. Ty! The incense smells incredible. read more

Uncle Darren always takes care of us with the goods scents. A huge selection with many many brands. Having little jars of coffee beans around the shop, helps restore your smell receptors read more

Candle Delirium is an absolute gem! Our family has been shopping at the actual brick & mortar store and online as well for over a decade. We adore the ethereal physical space. It is gorgeous & sublime. If you can, visit it. The collection of candles is enormous. Literally, wall to wall. All staff are incredibly kind, professional and eager to help. Above and beyond. We had the most stellar experience with Stacy. Thank you, Stacy, for being so very empathetic & understanding and for expediting our issue. Wow. You could teach a master class in customer service. Candle Delirium is such a rare, wonderful & delightful place. We are so grateful you are in our neighborhood. Thank you, Anthony, for keeping your not-so-small business open and thriving in our town. PS - the "Laurel Hardware" candle is like a walk in Provence. Literally, one of a kind. A family favorite. read more

I came in today 30 minutes before closing with three different scent profiles I was searching for and the bald gentleman (forgive me for not remembering his name!) at the register was super helpful. He guided me thru the store's varied selection of candles efficiently but with care. He is a wealth of information with an open and engaging energy. Made my life so much easier! read more

Absolutely a must see!! This place is AMAZING! The staff is so knowledgeable and kind when it comes to assisting with choices. They have EVERY candle you could imagine and more! Definitely worth seeing if you're in the area. Darrien? I think his name was...SO KIND SO HELPFUL 10/10 read more

Stacy provides outstanding customer service...I absolutely love my Trudon room spray!

Darren is extremely knowledgeable and so helpful. He is the goat. Will definitely be back again

Great selection, and from our experience working with Stacy we can say the customer service has been exceptional. Deborah H.

Very cool store and friendly staff. Got a gift card for my wife and she loved the selection.

Candle Heaven! I was headed through WeHo to grab dinner at one of my fav Thai restaurants when I glanced to my right & saw the sign "Candle Delirium." I immediately pulled over & parked at the meter and came inside. I ended up spending about 30 minutes smelling various scents, some NY based candles I had curiosity about & was grateful I got to "sniff" them prior to purchase. The staff member was very helpful, inquiring what scent profiles appealed to me, and any additional considerations I wanted (Soy free candles). He provided many recommendations and my nose had a happy time exploring new candle options. He had a great Rihanna playlist playing & even pointed out Soy free candles that are favorites of Rihanna's. Looking forward to making additional candle purchases for myself & my fellow candle loving friends. read more

Candle Delirium - Store interior - Candle Stores Near Me - West Hollywood, California

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Darin and Jason were very kind. It was my sisters bday and they played her a birthday song on their speakers. Selection is great. Very lovely experience. read more

Stopped by Candle Delirium and had an awesome experience thanks to Darren. Super friendly, extremely knowledgeable, and made it really easy to navigate our way through the store. We ended up with things we didn't even know we needed, but definitely worth it. Well curated store and great business all around. We will definitely be back. read more

Shopping at this shop was one of the best retail experiences I've had in quite a while. Firstly, I love candles - if you do too, look no further and RUN to this shop. The selection is NUTS. Ranging from quality 'entry level' all the way up the line to some amazing lines of candles I have never seen in the US (Mad et len, Trudon, etc.). The shop is enormous, and very easy to spend a lot of time (and money!) in. That all being said, ask for Bryce to help you. He's incredibly knowledgeable, and made incredible recommendations. I may or may not have left the store with 10 candles! read more

The best! I've ordered from them now multiple times and my order is always shipped out fast and they carry the brand of candle (Cereria Mollla) i absolutely love, everything else I've bought has exceeded my expectations as well. Great service!! Can't wait to go to the store soon to check everything out in person. read more

Best selection of all things Candles. My wife is addicted to candles and finding somewhere I can easily order from with competitive pricing is hard to do. After finding Candle Delirium I don't order anywhere else. My last order had a minor issue and Stacy took care of it immediately. I haven't experienced such quick turnaround and resolution on an order before... support this business if you can. read more