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    Jo Malone London

    4.2 (41 reviews)
    Open 11:00 am - 8:00 pm
    Updated 2 months ago

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    妍熙

    Jo Malone is one of my favorite perfume brand, very lovely store, and have the perfume i want(Orange Bitter is so good). Also gave me a lot of gifts and also helped me prepare a very exquisite outer packaging, so sweet. Very recommend!

    Chilling by the fire with my Cypress, Grapevine and Cologne Intense. I'll smelling so good I'll be willing to date myself!
    Robert G.

    Came in to this particular Joe Malone after grabbing a bite with the fam at Javier's a bit down the way. Instantly greeted by a true to life CSA, or Customer Service All Star, Ms. Cherry herself! Personality plus, smiles for days, and an intimate knowledge of multiple products that by their very design are all unisex! Are you kidding me? You cant make this type of personalized customer service up, but here she was....and boy did she come through. In asking me what was my favorite fragrance outside of the Joe Malone brand, I had to admit it was none other than Chanel Blue. I've been rocking "the Blue" from within months of when it was first released, and was quick to inform Ms. Cherry that I was highly suspect as to whether or not she could recommend or come up with a product that I would also consider from the JM brand to be on par. I was blown away when she proceeded to recommend the Cypress and Grapevine Cologne Intense! Yeah buddy! Right up my alley...yes indeed! Little I did I realize that moms and sis were scheming all along right behind me and had planned on surprising me and purchasing one for my bday! And what a gift it was! Cherry then offered to wrap the gift up in a beautiful bag with all of the trimmings-but before that, offered to engrave my named initials on the top pf the product, and an additional five letters across one of the sides! Super sweet indeed. As the pics detail, I decided on my named initials RFG on the top, and went with ARIES, my astrological sign on the back of the bottle itself. Ms. Cherry, you outdid yourself this evening. You are the epitome of a cusomter service all star, and a credit to the Jo Malone brand.

    Joe Malone diffuser that doesn't diffuse
    Erwan D.

    I purchased a large diffuser about a week ago. I got Myrrh and Tonka. The fragrance is absolutely delicious but only if you have your nose about 2" away. Any further and it's like not having a diffuser. Everyday, I hope that a miracle is going to happen, I turn the sticks around...but nothing. For a $100 + it's a big disappointment. I would recommend.

    Love Jo Malone after going to this store. Everyone was so sweet, especially Esther who helped my friend and I choose our dream scents. She was so detail oriented and sweet in the entire process. Can't wait to come back :,).

    Such a lovely scent!!
    Jenny K.

    I didn't have such a great experience at the Bloomingdale's counter but a year ago I did. I brought my little chihuahua because she comes with me everywhere!! I came in here and was graced by the knowledge about parfums from the wonderful sales lady, Michelle!! It was my birthday and I was happy to learn all about middle notes, base notes, layering and more about the different scents. I was so happy to learn about this!! So glad I went here and it was an amazing birthday present to myself : ) I even got a little gift bag because it was my birthday!!

    Very cute idea

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    2 months ago

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    8 months ago

    Nadia and Lisa did a wonderful job helping me out and made my shopping experience very lovely :) thank you!

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    3 years ago

    Two stars because I love the fragrances but the store in Centur City really turned me off today. Rude and unfriendly service.

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    3 years ago

    Red head is so rude was asking about a scent and she didn't care to help. Kept giving attitude to every question asked.

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    6 years ago

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    7 years ago

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    5 years ago

    Great products. Classy and solid. Cherry was an incredible help in every way. She was kind, fun and knew her stuff. Thank you.

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    Page 1 of 2

    Ask the Community - Jo Malone London

    Review Highlights - Jo Malone London

    Cherry that I was highly suspect as to whether or not she could recommend or come up with a product that I would also consider from the JM brand to be on par.

    Mentioned in 4 reviews

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    Diptyque North Beverly

    Diptyque North Beverly

    4.2
    (59 reviews)
    1.3 mi
    $$$$

    Awesome service. Called an hour ahead and they put the…read moreperfume that I wanted a side. Asked bunch of questions and got all the answers. They have the best diptyque selection you can possibly find. The whole idea of service is in the details. Enjoyed my experience and almost bought more than I was planing to haha Definitely will be back! Thank you guys.

    I've been to multiple Diptyque boutiques and this Beverly Hills location is consistently the worst…read moreexperience. Depending on who is there the staff come off as either confused or aloof and vaguely irritated that you're even there when you walk in. Instead of being welcoming or helpful, it feels like you're inconveniencing them by wanting to shop. What's especially uncomfortable is how closely they watch you while you're in the store, like you're about to pocket a candle. I know the store is small but either shop with me or go do something else till I have a question. I've even spoken with the manager, and unfortunately the tone starts at the top. Which is a shame, because the whole point of going to a Diptyque boutique is the experience and service. If that's missing, there's really no reason not to just buy elsewhere (department stores, online, or frankly the gray market). I get that this is Beverly Hills and a tourist-heavy area which isn't the easiest to work but so are many other Diptyque stores, and this is the only one where the service feels this cold and suspicious. Diptyque seems to have lost perspective that people come to the boutique for the service they won't get elsewhere.

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    Diptyque North Beverly
    Diptyque North Beverly
    Diptyque North Beverly

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    The Empty Vase Florist

    The Empty Vase Florist

    3.6
    (211 reviews)
    2.4 mi
    $$$

    THE BEST. they exceeded my expectations in design, only hippest of qualities flower. one of a kind…read more, really different place.

    With infinite florist options in LA, how do you know which one to choose?! It's simple: The Empty…read moreVase! I ordered flowers for someone with exceptionally discerning taste--someone in LA's creative community who works with celebrities and brands--so the arrangement had to be super special. The Empty Vase exceeded my expectations! Their arrangements are fresh, artful, and beautiful. Honestly, their website doesn't do them any justice! What impressed me most was the level of service (I'd consider them the Nordstrom of all flower shops for sure!) After placing my order, their team contacted me shortly after to share photos of the greenery substitutions they needed to make and asked for my approval. I really love that level of care and attention to detail--it gave me confidence that the final arrangement would be exactly as shown, if not similar. I stopped by the shop myself to add a handwritten notecard before delivery. Every corner of their shop was STUNNING, and the level of creativity and quality was evident the moment I walked in. They're definitely worth every penny!!! I'm really shocked to see a 3.6-star rating on Yelp because, based on my experience today, The Empty Vase is a 5-star florist in every way! Beautiful flowers, exceptional customer service, and an elevated experience from start to finish. Thank you, Empty Vase!!!

    Photos
    My beautiful bouquet! Thank you Mike
    My beautiful bouquet! Thank you Mike
    The Empty Vase Florist
    The Empty Vase Florist

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    Jo Malone London - perfume - Updated June 2026

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