Recently had what I thought were better cameras installed but after a few weeks I'm questioning…read morethat. 1 camera needs to be adjusted because the built in lights are too close to the wall and aren't lighting up the monitored area. 1 camera shows the yard/grass to be a different color than the other 4 cameras. 2 cameras aren't lighting up the monitored areas where they are positioned. There's a yard light on the corner but it's at least 40 feet from either of these cameras. The HD clarity is suspect on all 5 cameras. I can't really see details unless what I'm viewing is less than 15 feet from the cameras.

We have been a customer at Alert 360 for 14 years. They…read morehave been providing coverage at our house and my medical clinic. I found out a week ago from a customer service rep that they have not been able to pick up any monitoring at the clinic. Therefore, if anyone broke into my clinic they would not be able to pick up the break in....!!!! So what exactly have I been paying for and how long have they not been able to monitor my clinic??? I called their customer service today and spoke with Taylor. I told her that I needed to know what my current balance is. I also told her I wanted to cancel my service at the clinic. She informed me that they need a month notice to cancel my account which means I would have to pay for June. WHY SHOULD I HAVE TO PAY FOR JUNE WHEN THEY ARE NOT PICKING UP ANY MONITORING AT THE CLINIC AT ALL. Does this make any sense at all. I have owned my clinic since 1995. I work hard for my money. I have given them 14yrs...!!! This company is a shit hole of a company. We will be reporting them to the BBB also. I will be canceling the coverage at our house also.

Mr. Edward the installer is AMAZING. But BEWARE! GO TO…read moreANOTHER COMPANY! I attempted to add to the security of my home as I have to add a different/ADDITIONAL contract for more money monthly as I was not advised it was removed from contract I had with them for the previous 10 years. (Read & make sure your warranty is included in your contract, learn from my mistake!) This is the TEXT I recieved from the company: Hi ____. This is ______ with Alcom Security. I'm reaching out to give you a quote on adding an additional glass break and camera. For both the glass break and camera the cost including tax is $575.71. Labor is $95.00. We would be able to do the wiring today and return when your remodel is down to install the equipment. We would need to have at least half paid today and the rest when the job is complete. Please let me know if you wish to proceed and I'll get a "Another" rider put together for you to sign when _____comes today. SAVE YOURSELF! DON'T DO IT! TRY GUARDIAN

Installed system with cameras in our new home; camera quality is excellent! The system has many…read moregreat features; control thermostat, lights, set numerous scenes, remote app that has worked perfectly to turn on/off lights, open garage, and arm/disarm system. Called customer service a few times since installing (2 months) and I always talk to a PERSON, not a computer! So far very happy, and reasonably priced for the features.

Drew Harber is a true professional--knowledgeable, responsive, and incredibly detail-oriented. From…read morethe initial consultation to the final install, everything was smooth and easy. He helped us design the perfect home theater setup for our space, offered smart recommendations without upselling, and executed the install flawlessly. What really sets Drew apart is his craftsmanship and pride in his work. The wiring was clean, the components were perfectly calibrated, and everything just worked the way it should--something that's shockingly rare these days. He took the time to walk us through the system and made sure we were 100% comfortable before wrapping up. If you're looking for someone you can trust to do the job right--and make it look amazing--Harber Home Theater is the way to go. Couldn't be happier.

I first used Harber Home Theater in 2013 to have a custom computer built. Since that time I have…read morehired Drew for a countless number of jobs and been extremely satisfied with his work every single time, and I highly recommend him. At our previous home we had Drew wire our living room for surround sound, and we purchased all the new equipment from him for the system. I also had him upgrade the equipment at my parents' home, he is extremely knowledgeable and knows what product will work best for you, and never has attempted make us spend more on anything than we need. Later, I hired Drew to do the wiring and set up of a Power over Ethernet (POE) camera security system at our previous home and my parents' home. The quote process, and actual work could not have gone any more smoothly on all these jobs. I really appreciate that he takes the time to discuss everything with you, and gives you options and suggestions on ways to get the most out of your purchase. Three years ago we began construction on a custom home. I contacted Drew and had him come out and do a walk through to set the home up with all of the smart features and as well as connectivity we wanted. He had so many great suggestions on what to do with the new home, this was so useful at an already stressful and overwhelming time. We had 32 Cat6 drops placed inside and outside (security cameras) of the house, wiring for surround sound systems and mounted TVs all placed during the framing stage. His work was extremely clean and organized, he was honestly the most professional contractor during the whole build. He assisted us in selecting all the equipment we needed for the new house, giving us several options and detailing the difference between everything. Once the house was complete he came and hooked everything up and ensured it was all working properly. Almost two years later we are extremely happy with everything, and have had no issues. Finally, this spring I contacted him when I wanted to purchase a new TV. He guided me through the different options that are out there are we found an amazing TV which we were able to purchase through him and have him do the installation. One main thing I appreciated during this process was that when I mentioned to Drew that I wanted to purchase the newest AV Receiver through him so I could have the highest picture quality from my cable box to the TV, he discouraged me from doing so. He informed me that the difference would be minimal, and detailed the ways for me to get the best 4K programming. He could have easily said yes and made a sale, but instead he wanted to make sure I did not spend money on something unnecessary. You do not get this from box stores, nor do you find this very often with most people. Clearly our continuous use of Drew and Harber Home Theater is due to the quality of work he does and how customer friendly he truly is. My wife and I could not recommend his business more. We have sent him to several friends, and everyone has absolutely loved working with him.

I had been on the phone with Verizon previously this morning trying to fix a phone calling problem…read moreto a particular number when I lost my texting ability and then I couldn't call out to any number - also I had no internet service away from my house on my phone. I came here, frantic and stressed. A polite man with a beard helped me right away, asked me what the problems were with my phone. In 15 minutes he was able to get my texting capabilities back along with the ability to call out to any number including the certain number that I had not been able to make a call to - plus, finally my internet service was working away from home. My personal experience here was great and I was thankful that the store was not too far from my house.

STAY AWAY FROM VERIZON…read more Just to be clear for anyone who doesn't live near a Verizon store, they cannot provide their own customers, with a simple yes or no if they have any stock of iPhones. Not a simple yes or no. Well F YOU Verizon and your rules. I've needed a reason to change cell carriers anyway.

I canceled my service 7 months ago. Now all of the sudden they start billing me again. If i dont…read morepay the 20 bucks they will put it on my credit report so I obviously have no choice. They say i never cancelled. They say my business account had a credit and it transferred to my personal account. This makes no sense since my business accounts did not show any overpayments on the last bill and i never gave permission for them to transfer those credits. They were extremely rude and unprofessional.

I've been using US Security for years now. Their prices are unbeatable. In addition, they are easy…read moreto contact and provide great customer service. When we have accidentally set of the alarm, their monitoring is very attentive and they contact us within seconds.