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    Farzan K.

    Man I wonder when those guys from Direct TV will get here? / __ O | | /|\ | . | / \ | | ------------------------------------- Knock Knock Come in. Direct TV. / __ / \ O | | O O /|\ | . | /|/ /|/ / \ | | / \ / \ ------------------------------------- Hey buddy, I'm sorry, but I GOT to use your bathroom! Kindly help a brother out?! / _O O O |\ /|/ /|/ / \ / \ / \ ------------------------------------- so they sent two of you? Yea, don't mind \ him, he's in training. \ / you don't say. / | \ / O | O O |_ } | / | \ /|/ | | / \ / \ ----------------------------------------------- Farzan's bathroom Anyways, it looks like your apartment can't receive Direct TV because it faces Northwest, and it needs to face Southeast. / WHAT? / ~ ~ ~ ~ | \ / O ~ ~ | \O/ O NOTE: '~' |_ } ~ | | /|/ represents horrific | ~ ~ | / \ / \ smell ----------------------------------------------- *flush* Sorry! ~ ~ ~ ~ | / O ~ ~ | O O |_ } ~ | / | \ /|/ | ~ ~ | / \ / \ ----------------------------------------------- um yea, sorry! (for other reasons) / ~ ~ ~ ~ | / ? ~ ~ ~ | O O O ~ ~ | \|\ / | \ /|/ ~ ~ ~ | / \ / \ / \ ----------------------------------------------- Later! ~ ~ ~ ~ | ? / \ ~ ~ ~ | ~ O O O ~ ~ | ~ / | \ \|\ \|\ ~ ~ ~ | ~ / \ / \ / \ -------------------------------------------------- Who the hell do these assholes think they are barging in to use my bathroom and not even attempt to install their overpriced service! NORTHWEST DIRECTION MY ASS. / ~ ~ ~ ~ | ~ / ~ ~ ~ | ~ ~ \O/ ~ ~ | ~ | ~ ~ ~ | ~ ~ / \ -------------------------------------------------- What the? ~ ~ ~ ~ | ~ / ~ ~ ~ | ~ ~ \O/ ~ ~ | ~ ~ | ~ ~ ~ | ~ ~ / \ -------------------------------------------------- AHH. Direct TV you asshole! Your employee-in -training's gases have infested my home. There's no escape from it either since it's traveling in the NORTH- WEST direction, unlike your service. THE IRONY! / ~ ~ ~ ~ | ~ ~ / ~ ~ ~ | ~ ~ ~ ~ \ O/ ~ ~ | ~ ~ ~ | ~ ~ ~ | ~ ~ ~ / \ -------------------------------------------------- ~ ~ ~ ~ | ~ ~ ~ ~ ~ ~ | ~ ~ ~ *thud* ~ ~ | ~ ~ ~ ~ ~ ~ ~ | ~ ~ ~ \\---''-O ~ -------------------------------------------------- Summary: Direct TV employees should learn to use their own employee bathrooms and also learn useful things like how to install Direct TV.

    What is the packing crap all over the floor? It's throughout the house.

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    Page 3 of 3

    Ask the Community - DIRECTV

    Review Highlights - DIRECTV

    I can record 5 shows at once and my HD is better than DISH or comcast.

    Mentioned in 2 reviews

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    Layer3 TV

    Layer3 TV

    (61 reviews)

    Shaw

    The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

    Excellent!! I am so happy I changed to layer 3. Color,…read moresound, brightness just like the biggest competitor, very very good!. The basic plan channels are excellent! everything for what I was paying extra with Direct TV here is on the basic plan. Absolutely love it!! Customer service is great, polite and knowledgeable. The people that comes to do the installation are very professional as well. I am saving $50 a month with layer 3. Don't hesitate, you can't go wrong with them.

    Verizon Fios Sales - Ringing the doorbell after reading the sign

    Verizon Fios Sales

    (38 reviews)

    Trinidad

    It is hard to find a starting point on how bad the "Customer Service" and "Tech Support" really is…read more I've been using the Verizon FiOS Internet service (started at 1Gbps and now at 2.5Gbps) for over 4 years now. While it is working, it is great. But the minute something stops working, your phone service vanishes, you can't connect to the Internet to get your Customer Account Number. When I call in to get Customer Support, the AI asks me for my phone number. When I type it in and verify it is my number, the AI is unable to find my account. I have to wind up going through the menu to talk to a live person. The accent of most of the Tech Support people makes it hard to understand them. I have been around the world and I know some accents are harder to understand than others. 99% of the time, the "techs" you speak to sound like they are reading from a script. Especially the Tier I techs. When you have to go further up the chain, techs tend to work on your level. I try to advise whomever picks up my call that I am an IT Specialist and I prefer to have things explained to me as a fellow technical guru. Most of the time you get a Tier I tech, their goal is to get through as many calls as they can in a day. They have to stick to a Service Level Agreement that isn't very efficient, as they more often than not wind up having to get a more Senior tech on the call to troubleshoot further. Most Call Centers' Tier I staff have an SLA of at least 4 calls per hour, averaging between 32-40 calls a day. They don't get a whole lot of time to dig into a problem, as they need to worry about their time to move on to the next call. This is why they tend to work from a script. I know this from personal experience. When I was working at a Call Center, I averaged 125 calls per day at my prime. So I know the pressure. But when I have to go from call to call and reapeat what I stated to the previous person over and over, without the new person having notes available from the previous person at their fingertips. This is very inefficient. This is why I refuse to have Verizon as my mobile carrier. If there was another Fiber Optic provider in my area, I'd use them over Verizon. If I could give Verizon negative stars, I would. They always wind up leaving a really bad taste in my mouth.

    A one is generous. I would leave a 0 if I could. Horrible…read moreservice, horrible customer support and impossible to get anyone to help with service that never consistently works. In addition its is the MOST expensive service Complete rip off

    FixTman - Washington - My damaged wall

    FixTman - Washington

    (111 reviews)

    Trinidad

    Consumer Warning: Do Not Hire FixTman LLC (Washington, D.C.)…read more I would strongly caution anyone against hiring FixTman LLC for TV mounting or installation services. I hired this company through a referral from BJ's Wholesale Club, expecting professional installation. Unfortunately, this was one of the worst service experiences I have ever had. The technician arrived and spent 4 hours mounting my TV. Less than 10 minutes after he left, the TV fell completely out of the wall. After I contacted the company, the technician returned with his father and reinstalled it. That should have been the first red flag. The TV was installed in September 2025. In April 2026, the TV fell out of the wall again -- this time causing serious damage: * Destroyed my TV * Damaged my wall / sheetrock * Left me with additional repair costs I contacted FixTman LLC again, and their response was that they would do nothing because it had been more than 30 days. To make matters worse, Thumbtack Quality Assurance also stepped in and tried to help resolve the issue on my behalf. They contacted FixTman LLC directly, only to be told the exact same thing -- that I only had 30 days and they would not take responsibility. Let that sink in. A properly mounted TV should not fall out of a wall -- not once, and definitely not twice. This was not normal wear and tear. This was poor workmanship, improper installation, and a complete lack of accountability. In over 40 years, I have never seen anything like this. Please do your research before hiring this company. I will also be reporting this experience to BJ's Wholesale Club, since they referred them. Consumers deserve better. #FixTman #FixTmanLLC #WashingtonDC #DMVContractors #TVMountingGoneWrong #ConsumerWarning #BadContractor #HomeRepairFail #DoNotHire #PoorWorkmanship #BuyerBeware #BJsWholesale #Thumbtack #MaryPriester

    Service was scheduled quite quickly as requested, but the back and forth between FixTMan, the…read moreactual contractor that did the work was a little wonky, as the contractor would tell me one thing, but the company would say something different. I appreciate the role which FixT serves, but with Yelp as the solicitation platform, it admittedly seems like another unnecessary middleman to go through them. The contractors did miss some minor things with our playground assembly, and unfortunately the price came in higher (without notification), despite my providing the exact model and steps required for assembly at the time of soliciting. The insurability and lack of comprehensive quality guarantees is a little off putting in the end, as even other entities that exclusively use "independent contractors" such as uber, still have additional protections in place for the end customer. Overall, they were good, not perfect. The process was wonky, but worked (for the most part) in the end. I just would prefer to go directly to the contractors in the future.

    DIRECTV - televisionserviceproviders - Updated June 2026

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