I've had nothing but great experiences over the years with Embroidery Zone. Jose and his team are…read moreconsistently friendly, helpful and truly go above and beyond to make sure every order is perfect. No matter the size of the order, they handle it with ease and professionalism -- and everything is always completed on time. It's rare to find this level of reliability and customer service. Highly recommend!

So, my uncle comes from Europe to spend a week in Napa. On the second to last day at 2pm he walks…read moreinto this business and asks them to do 3 custom shirts before his flight leaves for Malaga, Spain the next day at 8 pm. He goes there at 1:00 pm day of his flight and the shirts are done. He was really happy with the results!

Amazing little shop with the cutest gifts! The owner Karen is AMAZING and greeted us as soon we…read morewalked in and was extremely helpful while answering all of our questions! She also handmakes all of the beautiful jewelry. Highly recommend stopping in here for all of your gift, printing, or embroidery needs!

Jeff and company provided a same day custom T-Shirt as if it was "just another day in the office."…read moreHigh quality at a very fair price. Thank you, Jeff. I highly recommend for multiple screen print T-Shirts , ink print, or vinyl print. They do it all. If you need it quality, call Jeff and company.

My experience with California Etching was amazing. The communication was timely and reliable. The…read moreetching on the wine bottle was exquisite. Very special. I would definitely use this service again. A pleasure! Allyson E New York

It was a pleasure working with Paul and Gaby at California Etching. I wanted custom engraved wine…read moreglasses and they had great communication, transparent pricing, and quick turnaround. Would be more than happy to use them again in the future.

Thank you TShirt Source! It was a pleasure to meet you and do business with you. I had a late bday…read morerequest to get name and number on back of Mexican soccer jersey for my brother and they finished my rush order early and in time for upcoming World Cup game! I would absoltoely recommend you!

If I could give 0 stars, I would…read more I brought my graduation stole to T-Shirt Source in Daly City for embroidery and even paid extra to expedite the order from the normal 7 days to 3-5 days because my graduation was coming up. The day before I was supposed to pick it up, they called me and told me they had "lost" my stole. Instead of taking accountability, they told me to go buy another stole myself and that they would embroider the replacement "on the spot." I ended up taking time off work trying to deal with this mess, and to make things worse, I could barely even get ahold of the store while trying to figure out what was going on. When I asked if they could at least reimburse me for losing my stole, they told me they couldn't because they were "no longer making a profit" off my order. There was little to no apology, no urgency, and absolutely no professionalism. Then after all the back and forth, they suddenly "found" my stole and told me to come pick it up at 5:30. It became pretty obvious that they never actually lost it -- they just lied about it to buy themselves more time. This was one of the most stressful customer service experiences I've had, especially considering this was for a major life event. Really shitty service. I would not recommend trusting them with anything important or time-sensitive.

We ordered about a dozen custom embroidered shirts for our business and confirmed our requested…read moredesign by fax since the business does not have email. The first round of shirts that arrived had our business name incorrect (turned our name into an acronym instead of spelling it out). The owner claimed that we must have given him the wrong information. He wanted us to take the shirts because he said that otherwise he would still have to pay for them and would just throw them away. We agreed to take them and pay him half for them, and that he would reorder new shirts with the correct design (which we would pay full price for). We weren't thrilled about this outcome but decided to just move on and get the correct shirts. We also made it very clear that we wanted to review a proof of the design before ordering the next round of shirts. Several weeks pass and we get a phone call saying our new shirts are in. We never saw any proof for them, the owner just went ahead and ordered them. Lo and behold, this batch was wrong too. He ordered the wrong quantity and mix of sizes. Again, he wanted us to take them and decided to pass the cost for his mistake onto his customers. We agreed to take them to just get the whole thing done with and behind us. During our last conversation with the owner of the company he expressed his anger that we weren't satisfied and were taking too long to pick up the final few shirts that were missing from our second order. I suggested that he not strong arm us into paying for the original incorrect order. His response was "why don't you act like a man and pay for them, I know you're wearing them." At this point I felt like the conversation was over and ended the call. The owner called back livid and used choice words such as "I'll see you in court" and "you little piece of crap". I would strongly recommend looking for another supplier and stay far away from these guys.

Excellent shirt printing! So far I've gone here twice and the service is great. Everyone is on a…read morebudget, and prices are better than fair. Cheaper than printing online, or at another local place. Highly recommended. Thanks!

These guys are the best, professional and the best quality! I have used them for many years and…read morealways my expectations are exceeded

BEST EMBROIDERY SHOP!! BERKELEY GRADUATION STOLE APPROVED!!…read more I had the best experience! Omar took care of everything and really prioritizes his customers. He was so, so kind and also made sure everything was exactly as I liked. 10/10!

Ordered online. Paid. Email confirmation…read more Now the item is not in stock?! Days after? Another garbage company to stay away from.

Terrible service. Purchased what we thought were Adidas keeper's gloves but they were fake, not on…read morebrand and falling apart after 30 minutes of use. When I purchased, I was told they do not print receipts and that it would be "sent by email" but I never received. When I tried to return, the rude, abrasive, and insulting owner refused a refund without a receipt. DO NOT SHOP HERE.

Still open, just moved to an AWESOME new location at 398 Devlin Road; about a mile from the…read moreprevious location!

This is an amazing company! The customer service is as good as it gets. Julian answered a million…read morequestions for me and when I hit a couple of snags, she went above and beyond to help me finish my project! They have so many amazing products and can do a lot of neat things with them! I cannot recommend Tugboat enough!

We have the luxury of several fine vendors here in American Canyon. However, I don't know many that…read morewould provide such a level of quality service like I received now. Hector was able to provide me with quality baseball caps for 125 kiddos in four days at a very fair price. Hector and his family worked into the night and early morning to make sure that we had our hats in a timely fashion for our Saturday fall ball program. Not only did he bust his hump to make sure that these hats were made in a timely fashion, but he also delivered them as well and I can't go without mentioning that the service is superior. Thank you, Hector and Family for all you do for our community!

I highly recommend this family-owned business. They take incredible pride in their work and truly…read moreensure everything is done right. I had business cards and banners made, and they turned out beautifully. Their customer service was friendly, professional, and attentive to every detail. Supporting this family-run business is an easy choice--you won't be disappointed. I also want to highlight their commitment to the local community; they are actively involved in giving back and are a true asset to American Canyon.