Great customer service from Kari C. , very helpful , makes experience sleek and easy , no pressure…read moreto buy , comfortable sales experience

Amazing place to buy Yamahas or KTMs! Treated me amazingly…read moreand have the best prices around. My local shop was 2k+ more for the exact same atv. Kari the Sales manager was super friendly and helpful. Would definitely buy from them again and recommend them to everyone.

Had my 2020 Road King tuned up at DynoSteve's shop. Runs excellent now. Great customer service …read more Only shop I'll have work on my Harley. Thanks Steve. L.G. 2020 Harley Road King

Wish I could give him like 10 stars! Steve was amazing to me. The very first time I talked to him…read morehe gave me the impression of a guy that knew his p's and Q's! Yep, took my deuce in and had it tuned, and it turned out great! Too damn bad they put the skids on the place, it really sucks even though I didn't get much work done, everything was just great. Thanks Dyno Steve! Hey if you ever start back let me know ok dude?

They did an amazing job with taking me in last minute, and helping me get my tires switched out.read more

I was attempting to purchase a new bike from Jon B. Within a few emails my trade in bike increased…read morein value $1,000 but only for one day so the pressure to buy immediately is how he works. I have several bikes, I buy new toys frequently and it was disappointing to come across that "used car salesman" mentality from years ago. No games would be a nice way to do business but that was not my experience with SoSo cycles.

Has since been sold and renamed "Sadistik Cycles". While on my cross-country ride the battery on…read moremy bike died at the Quinalt Rain Forest Ranger Station parking lot. Despite the Park Rangers' unwillingness to even let me use their phone, I managed to get a hold of Sadistik Cycles and they actually brought a new battery and an empty trailer just in case the battery was not the issue. Fortunately, the battery swapped worked and despite the fact that they had to drive almost 40 miles one-way, they did not gouge me. My insurance, despite me having a towing rider, wanted more than double to tow my bike for the same distance. Sadistik Cycles is owned and run by good folks!!

And then my guardian angel rears her beautiful head once again! 25 miles out of Hoquiam the bike…read morestarted feeling kinda squrrely in the corners and when got into it town really started to shimmy, pulled over at a stoplight to see if I had oil all over the sidewall , nope damn rubber goldwing valve stems. But the really cool thing the intersection we happened to stop at? Low and behold Sadistik Cycles! Right there!!!!! Can you fix it? Yeah but it's gonna take an hour! Holy Crap it would have taken a week if I was home in Seattle! I LOVE YOU SADISTIK SYCLES (on Yelp listed as Chris's motorcycle repair) and gold wings get your rubber 90 degree valve stems replaced before it's too late!

Amazing service! Needed a tire install and they got me in quick and were able to swap it on the…read morespot. Came back after I installed my wheel and they looked it over it to make sure it's all good (Patrick). Highly recommend and easy to contact other than other shops in the city.

These guys revived my 2004 Derbi Scooter from the dead. They were willing to find parts and get it…read morerunning and looking fantastic. I had been trying to get it fixed for years and no-one else would do it. They are professional and very fair in their billing for the services. Its been a very long time that I have had this kind of service from anyone. They are kind and fun to visit with on top of it all. I recommend 100%!

1 star for the Sales Manager -- no issue with anyone else at the shop…read more TL;DR: There are two MT-03's in the store, but they wouldn't let me buy the newer one. I'm going to leave this review in a conversational format, so enjoy the ride. Background: I saw two MT-03's listed at Powersports Northwest and was able to negotiate a price I liked over email. I got a check ready, drove two hours down south to see the bike in person. When I arrived, I learned they had two new MT-03's in the showroom: - One showed obvious signs of being test ridden (let's call it the old bike). - The other was fresh and untouched (let's call it the new bike). A test ride had been promised in our email conversation, but when I got there, I was told I couldn't test ride unless I was fully endorsed -- meaning I had no way to check the bike's condition before buying. Two different salespeople tried to push me toward the old bike, even though I repeatedly said I wanted the new bike. Eventually, they told me the Sales Manager wanted them to sell the old bike first. That's when the conversation started: Me: "So I saw two MT-03's in the showroom, why can't I buy the new one?" SM: "Because the manufacturer is going to charge us money if the bike is sitting there for too long, so we have to sell the old one first. What's wrong with the old bike?" Me: "But if you don't sell, you're going to pay for that new one regardless. As a customer, I hope you can understand that I'm buying a new bike, and I have a preference for which one I'd like." SM: "You are NOT getting that new one! If you don't want the old one, we'll just sell it to someone else, no problem. We have rules here that we sell the old bike first." Me: "Oh, is that rule communicated to customers? How would I know?" SM: "Well, did you ask?" Me making this face (:O) and speechless for a bit. (Omitting some repeated back-and-forth -- volume was raised a bit on both sides.) Me: "Well, how long have they been sitting here?" SM: "I don't know, we'll see." (Walks to another office and pulls the file for both bikes) SM: "The old one arrived in Feb. I DON'T HAVE THE NEW ONE!" (Looks outside to his apprentice salesperson) SM: "Yo, get me the paper for the MT... That new one arrived in July. We are not selling that one." SM: "What's wrong with the old bike?" Me: "If you look here, here, and here, there are obvious signs of people test riding it." SM (shrugs): "Whatever dude." Me: "If you're not selling it, why put it here?" SM: "OH! YOU KNOW WHAT, IT'S NOT EVEN SUPPOSED TO BE IN THE SHOWROOM." Me: "Alright then, put it away if you're not selling it." SM: "I will!" Me: "Alright, see ya." SM: "Bye." SM then tries to act tough -- both hands on the handlebar, pulls in the clutch while holding some paperwork, and manages to push the new bike about 5 feet away. I assume it's going to storage since, according to him, it's "not supposed to be in the showroom." At this point, I walk away. I stop by the entrance to thank the salesperson who had the good email conversation with me. Then I glance back to see where the new bike ended up, and guess what... It's right back in its original spot! (See picture 2.) I didn't end up buying the bike, but at least now I have a story to tell my friends.

I Purchased a brand new cbr600RR Turns out it's a Japanese…read moreversion once I needed to replace a fairing and or add frame sliders. All aftermarket pieces are not fitting and I'm directed to a Honda dealer to $$$$ pieces. I called the dealer to explain it to them with the vin and never received a call back after calling 3x and told I was getting a call or explanation. I had no idea what I was buying until it was time to get parts of any kind. Nothing fits. Typical motorcycle/car sales

Just had my Vespa serviced at South Sound and again had great service. Jason got my Primavera…read morerunning perfect and Mark is always enjoyable to talk to. These guys know Vespas and are not a motorcycle dealer ALSO carrying scooters. I live up in Newcastle but travel to Tacoma because of the confidence I have in this shop and the people!

Best company I've ever dealt with. I have had seven Vespas starting in 1960 until 2024 when I…read morepurchased a Piaggio MP3 from Mark and Jason. Love these guys.

Great people from sales, financing, parts, and service. I especially want to mention Bill in the…read moreshop. Great with customer and full of invaluable years of experience and knowledge. I will recommend these people.

I called earlier to get a price on my trade‑in and made it clear that I was ready to purchase their…read more2025 Grom. The salesperson told me he would get right back to me, and I even stated I was willing to put down a deposit immediately. After hearing nothing for four hours, I called back to follow up. Another employee informed me--very rudely--that he was currently selling the Grom to someone else. Six hours later, I finally received a Facebook message from the original salesperson telling me what I had already been told. This is unacceptable customer service. When a customer expresses clear intent to buy and is willing to place a deposit, the dealership should communicate promptly and professionally. Instead, I was ignored and dismissed. I strongly recommend taking your business elsewhere.

I recently bought a CFMOTO side by side, the sales lady was pretty good. But once the tail lights…read moreleft their sight so to speak, they were hard to get a hold of, NEVER returned any phone calls. They had parts in their possession, that I had paid for, for month, and never notified me, I had to call them. I would not recommend this dealership. I had to order out of state, to get the oil and things I needed, because Paulsons would never answer their phones, or give a call back. I just spent $32,000 at your dealership, and this is how I got treated???

Just bought my second set of Sea Doo Jet Skis from Paulsons. Jordan and the team went above and…read morebeyond. Something you don't really see that much anymore. The family atmosphere and attention to detail is refreshing.

We live in central WA.. Finding motorcycles over here has become as difficult as finding hen's…read moreteeth in the past 5+ years. My Wife and I decided to get new motorcycles as we tour and vacation on our bikes and our old KLR650s are tired. We decided on the Suzuki Vstrom 650XT motorcycles. That model has been discontinued so we needed to act quickly! I was able to find two in the state (there may have been more?), one of them was here at South Sound Honda. I had cash (bank issued check) so the transaction was quick and painless. I'll bet we were there an hour at the most, minus the time we took loading my bike up in the trailer. They had the bike right by the front door with a battery tender hooked up to it with a full tank of what I think may have been ethanol free gasoline. 10/10 recommend this shop for your motorcycle needs! PS: Tucker is the MAN!

I'm disappointed with he way they seem to do business there, at South Sound Honda. Me and my other…read moreheard the sales manager ask me if I wanted an extended warranty on my bike, I said no! As in NO. So you can only imagine my suprise when I found out, that he had added an extended warranty anyways. Slipped that paperwork right in. Which,.. I admit, I'm the dumbass that didn't read the fine print, I know. With that being said, what happened to their integrity? So when I went in to sign the paper work to cancel the extended warranty, the dude tried selling it to me again!! After I made a special trip in there to tell them that they had taken advantage of a customer. I had to flat out say NO...again. Then they hit me with a 50$ cancellation fee in and didn't say anything about that either. Real good guys, keep up the sleazy work. So be careful folks when signing the paperwork over there when buying a bike. You have been warned. Katie-