Shout out to the assistant manager Will for helping me with my headlight bulbs thank you for being…read moreso kind and helping me figure out what the problem was. Thank you for installing and I appreciate your wonderful customer service. I will definitely be back if I ever need to.

I bought a set of Silverstar lightbulbs for my car. I installed one of them for one second, I…read moredetermined the color was not the same as stated on the package. I went to to return it. The manager said it was electronic and he would not give my money back or a store credit. Horrible customer service. They just take your money.

Just left this location and witnessed the cashier cursing out a customer because the customer had…read morepurchased the wrong part and wanted a refund or to exchange the part. The cashier proceeded to follow the much older man outside to his vehicle threatening him. I was so shocked at what was unfolding, and the lack of professionalism or even just common decency. If this is customer service today, I will shop online.

Got a great customer service from Jose R. I was looking for an o ring, but couldn't explain in…read moredetail, but he was patience and fondly for the right part. Appreciate your help Jose.

Nathan fixed me up with my 02 sensor and put my Bosch wiper blades on in the blazing heat I love…read morethat Auto Zone does that for us. Nathan was super fast and knowledgeable. Thank you for a wonderful experience

Came in because I was looking for a part I needed help finding. I was told to go look on the shelf,…read morewhich I was asking for assistance because I could not find the item. The sales boy did not provide any assistance after that. Ended up wasting my time by going to autozone

They have done seven or eight vehicles for us for window tinting, and truck accessories. Called and…read moreset an appointment for today for my new vehicle and I got there early but they still had me out before my appointment time was even scheduled. Unbelievable service every time we go! Their products are great and their installation is flawless.

Outstanding service and quality, I would definitely recommend Tomball Tinters to anyoneread more

Christian, is a awesome, friendly, family man that is very knowledgable about cars, you can ask him…read moreas many questions as you want, he will even show you exactly what is wrong and what the cheapest fix is too. I've used him for both of my vehicles and was super happy each time, he even found a issue with my steering that my old over priced mechanic somehow overlooked for months, his prices are way better too, saved a couple of hundred dollars by using him, he as a shop he can work out of, plus he's a mobile mechanic too incase you get stranded, I would highly recommend him. David Cagle

Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

I can't thank these guys enough!!! I had a battery that went out under warranty. I was told to…read morebring it in and they would check it to make sure it was bad. Upon arrival they checked the battery and sure enough it was bad. The most awesome part is that they asked me what battery it was before ever driving to the store to confirm that they had one in stock. Upon finding out the battery was bad Steve quickly grabbed a new one off the shelf, did a little paperwork and sent me on my way. I had the problem fixed in a short period of time and all was well. My dad always praised NAPA as being the next best thing to OEM parts. The only difference is NAPA tends to have better service than the dealerships for sure!!!! Thanks Steve for taking care of my problem.

I had a great experience here. I walked in to a very clean store that looked very organized. I…read moreasked for help finding the special that caught my eye in the flyer I received at my house. It was a set of 100 screw drivers for $19.99. (Think this will be a great B day present for my husband).

Leo is an honest, upfront, and professional guy as is the rest of his team including Carlos. These…read moreguys do great work!! Thank you Leo!

Great team and price. Highly recommended them to anyone. Got in and out in a couple hours. 10/10read more

Lonestar is awesome! Josh and the crew took great care in replacing my shocks and struts on my 2018…read moref150 4x4 !! Highly recommend !

This place is an excellent choice for aftermarket parts for your vehicle. I would recommend Brent…read moreas he takes pride in his work and is straightforward. I appreciate this shop and will continue to use their services.

Derek and the associate in training were the absolute best. Helpful and going the extra mile isn't…read moresaying enough.

Came for a back wiper blade for my SUV and was given a blade that had just come in and was assured…read moreit was the correct one. While service was very good, the blade was not the right size and I ended up having to drive all the way back to return it.

This place is full of men that talk down to women and when we tell them what we need, they laugh at…read moreus and then get surprised when you get angry. They sold me a faulty battery and tried to argue that they didn't need to give me a new one even though if it died before a year they needed to give it to me and they said well you weren't he is gone and you already used it for the second battery and I said I argued I said yes I know that but it still shouldn't have died before years was up so give me my battery and he starts laughing.

I asked a simple question: what is the return policy? An employee who wasn't even involved in the…read moreconversation decided to tell me that I should take it to an actual mechanic instead of testing parts. The comment was rude, dismissive, and completely unnecessary. What made the interaction even more frustrating is that he had no idea that my father and brother are mechanics and were the ones advising me on what to purchase. His attitude came across as condescending and, honestly, somewhat chauvinistic. As a woman, I felt like I was being talked down to rather than helped. The young gentleman, Kayden, was the complete opposite. He was helpful, informative, professional, and treated me with respect. Kayden provided excellent customer service and is the reason I'm giving any positive feedback at all. Management should take note: Kayden is an asset to your store. The older employee needs to work on how he speaks to customers.