I recently needed a battery to be replaced under warranty. A gentleman named Dan seriously went…read moreabove and beyond to get me a battery. Mine was out of stock but he didn't give up and made sure I was taken care of. He was honest and needed his managers help on somethings but he was great that he did everything he could to help. Best service I have ever had at an auto parts store. They completely honored my warranty and didn't argue or anything. Just amazing service.

Wheel chair ramp is outdated and in serious need of fresh paint…read more This is an obvious trip hazard, and a lawsuit waiting to happen, over some overdue paint. Someone's toe could be a victim here, be aware!

2.11.26 I needed one new headlight but I bought one for each…read moreside. They were $59.00 each. That seemed high to me but when you need them, you need them. 5 months later one of them burned out ... so I head back there and the nice gentlemen told me they were under warranty! He even printed the old receipt out for me! BONUS! Now that's customer service! I bought 2 new one and returned the old one and got a refund. Thanks, I really appreciate the great customer service

Needed help installing a headlight. My 18 year-old son and I couldn't get the cap off. Serg got it…read moredone with a smile and no extra charge (besides the bulb). Everyone else super friendly. Blessed.

Shout out to the assistant manager Will for helping me with my headlight bulbs thank you for being…read moreso kind and helping me figure out what the problem was. Thank you for installing and I appreciate your wonderful customer service. I will definitely be back if I ever need to.

I bought a set of Silverstar lightbulbs for my car. I installed one of them for one second, I…read moredetermined the color was not the same as stated on the package. I went to to return it. The manager said it was electronic and he would not give my money back or a store credit. Horrible customer service. They just take your money.

Free Alignment checks are done at this location. Free air pressure and free tpms reset.read more

They helped me replace my tires after I ran over some debris in the road. They also do free air…read morepump ups for when my tire pressure gets low due to weather changes, etc. I am happy that they're located near my work so I can go there directly after work if I had to drive to work on low air.

Got my truck inspected. Quick reliable service. Reasonable price. The workers were friendly and…read moreaccommodating.

Quick service for a safety inspection. Close to home. Hours posted may not always be accurate as…read moreit's a one person show.

Took wheels and tires in the get new tires and balanced. Put on at the house, had a vibration next…read moreday. Took it back and told them I feel a bump at any speed so I think it's the tires. Brian the manager said they rebalanced and checked it for out of roundness. Obviously he did not because I had to do it once I got fed up with it without even the inventory of tools he has. So I could bring proof I took a video and finally after going the 3rd time this time to a different location where they listened to me I got tires that were not manufacture defect. Still having to pay to fix after 3 weekends in a row is absurd. Won't be going back here!!

I have to say the guys helped my wife out with a tire that was going flat. The good thing is it was…read morefree. Thanks for helping.

I took my ford F-150 platinum in today for them to take a look at the issue with my locking…read moremechanism due to a robbery. they gave me a quote for $1400 which seemed pricey because I got an entire door replaced for the same price, so I told him I wouldn't continue with the service. then when I called to see if I could come pick up my truck and when I called I asked him a very simple question over the phone, but he wouldn't answer clearly so I tried repeating myself to clarify, and when I did he just became very hostile and noticeably irritated. when I walked in to actually pick up my truck Tom immediately confronted me with attitude and extremely rude . Now they did unintentionally fix the door without realizing so I saved myself $1400, but They have TERRIBLE customer service especially for a customer service buisness I'm so very disappointed.

We brought our 2012 Acura TL with a bad fuel pump (trash in fuel) in Aug 2023. Auto Care USA…read morereplaced with aftermarket Delphi pump (100% markup by the way) that failed immediately after we drove off with fuel gage error. A known issue for Delphi fuel pumps we found out later from others. Also, the radio instrument panel did not work afterwards. To their credit they replaced the pump and somehow got the panel back on, but with another Delphi fuel pump. Later (earlier this year) we found out during an emissions alarm diagnosis (at a different shop specializing in Acura repairs) that the fuel pump had failed again (cracked and leaking). We chose to go with a genuine Acura fuel pump replacement and during removal discovered that the Delphi fuel pump was incorrectly installed by Auto Care USA as it was missing a key gasket resulting in the pump cracking and leaking. We told Tom at Auto Care. He requested an invoice from the repair shop and we offered to bring him old part. Tom did not dispute the failure and oddly did not want to see the old part. Since we had not heard from him, we asked for an update and he just said you should have brought it back to us. No refund. Now why would I have brought it back to Auto Care as they would have given me another Delphi to fail AND would they have missed the key gasket again? Do the right thing and refund us our invoice for the original repair. We will leave the cost of the emissions diagnosis out. Simply admit you made a mistake, which was an error and omission, not a defective part; and don't use 'part warranty' as a reason not to pay us. And in the future don't use cheap highly marked up aftermarket parts for critical components like fuel pumps. Their website says....Superior customer service, honest advice and fair prices, as well as performing high quality work are of the greatest importance to us. Not in our case.

Absolutely wonderful experience. Had my car towed here because of it not starting even though it's…read morea new car. Everyone was extremely kind and helpful. I know there's always places that try to take advantage of women when it comes to car repairs, but not here. When I explained the issue and that I was in a hurry, they were patient but efficient. Turns out I needed to replace some parts. Instead of trying to tell me all these other random issues and trying to convince me I can only buy from them, they told me the truth about price comparisons. It's the kind of place you can trust them to help you honestly and at their best ability. They also towed my car to where I needed to be next, which altogether a Diagnostic and Tow was fairly priced. Never have I been to a auto repair shop where I wasn't pressured to make random repairs, pay absurd prices, and helped as kindly as they helped me. I would recommend this place to anyone and everyone.

Knowledgeable staff. They helped me with my vehicle registration process in a timely manner. Will…read morebe back!