Those guys are so good. They did a good job. Good service…read more Good attitude. Definitely recommend.

I did one of those AI yelp searches to look for a glass repair company for a small chip in my…read morewindshield. The system takes you through a series of questions and then matches you to pros based on your answers. This is how I was introduced to Genuine Auto Glass. They reached out immediately (even though my request was at 7pm on a Friday night) and within minutes I was scheduled for first thing the next morning (Saturday). They showed up on time and after a few minutes of going through the insurance process, they began their work. I don't even know where the chip in my glass was. They did a beautiful job and it was super quick! Insurance covered the chip so there was no out of pocket expense for me. I LOVE that they come to you. That's awesome. So convenient and accommodating. I highly recommend the team at Genuine Auto Glass!

Needed a full windshield repair due to a handful of rocks completely damaging the bottom left…read morecorner of my windshield. Called Clear Quality Auto glass and spoke to a gentleman named Danny who was delightful to speak with and had amazing customer service. I let him know what happened and what I needed and he was actually able to get me scheduled, come to me, and get me taken care of same day which made everything even better! He sent out Junior who was just as pleasant to deal with, again, amazing customer service. He was communicative and fast. The price was affordable which is why I was able to get it done same day. Because of the great customer service and affordability, this will definitely be my go to place should I need any other services with window replacement/repairs.

0-Star Review -- Beware: Dishonest and Aggressive Behavior…read more I would rather to give them a zero star please do not go here. He has a clear pictures before and after that is incident happen and here's the receipt. I went to Clear Quality Auto Glass at 5370 S. Decatur to get a simple chip repair done on my windshield. Instead, they shattered the entire front windshield during the process. What started as a small, affordable fix turned into a huge problem -- caused by them. Rather than taking responsibility, the staff became rude and defensive. They refused to admit fault and even tried to charge me $895 for the full windshield replacement -- which I never needed before walking in. They offered a so-called "discount," bringing it down to $525, which I was still expected to pay out of pocket for something I didn't break. I calmly offered a fair solution: I'd pay half, and they cover the other half. I even told them I understand accidents happen -- but I came in with a tiny chip, not planning to spend hundreds of dollars. The owner flat-out refused, started yelling at me, and kicked me off the property. He even threatened to call the police and accused me of trespassing -- all for trying to resolve their mistake reasonably. This is not how a professional business should treat customers. Their behavior was completely dishonest, disrespectful, and aggressive. They messed up, and instead of owning it, they tried to make me pay for their error. Do not trust this shop. If anything goes wrong, they will not take accountability -- and they will treat you like the problem.

Senior, Meek, Terry Excellent service , will definitely be back, only took about 30-45 min to do…read morethe tint. Definitely will be back

Got my windshield and sunroof tinted, chrome delete, and PPF done a couple months ago. For quite a…read morelarger service they were able to get it all done in a timely manner, at a great price. Months later I still couldn't be happier with my results! Thank you to the whole team for providing great customer service, quality service, and timely work.

Prompt professional service. No waiting on a Thursday morning. Technician is courteous.read more

Somewhere around State Line, a truck kicked up a rock, which slammed right into my windshield,…read morechipping it smack in the middle. Awesome. Great. So good. By the time I pulled into my driveway, I had already gotten a quote back from Pete. A few hours later, he was in that same driveway, making my chipped windshield look good as new for a very fair price. He was fast, professional, and the work was quality. What more could you want? While I hope I never have to call Pete out again due to trucks flinging stones at my car, it's good to know there's a reliable repair person just a phone call away.

An amazing job chip repair work was done! It was quick as my repair was small, however, he provided…read morequality service regardless. Nowadays, that's very hard to find. I did call other places before and as soon as we spoke I knew whatever the price was going to be I was choosing Brock. He arrived at the window time and communicated when he was arriving. I'm beyond than only happy that I did choose him and will choose again. Thank you!!

Everything about my experience with Preferred Chip Repair & Replacement was AMAZING! Within minutes…read moreI had an estimate for my chip repair. The estimate came with a lifetime warranty, which gave me peace of mind. This alone makes the value priceless. Brock was able to give me an appointment same day. The service was done in no time at all and I am a satisfied customer. I would definitely recommend them for your glass fixes. The chip was in my front windshield and less than a quarter sized. It was less than a dime even. But if you don't repair it asap, it turns into a crack that can go all the way through. I've found the right people for the job and I plan on sticking with them for all of my needs. Before pictures included. After pictures not needed since it's a perfect windshield again without any imperfections.

I had a great experience with their mobile service! They were friendly, quick and easy. Great…read moreprices. highly recommend.

They left my driver and passenger side floors soaking wet. It was a good deal but they failed in…read morecleanliness and attention to detail.

Absolutely amazing fast service for windshield repair. Chris is the absolute go to person. This is…read morenot my first time with this company. I absolutely recommend them!

Amazing work, got a windshield done that I was told was not possible to do…read more Chris went out of his way to get it done for us!

Couldn't find their store! Don't pick up the phone!…read moreDon't answer message Even I was waiting at the given address Wich turned out being a residential community! I would of expect some communication, recommendation. Needed to find an urgent solution for my issue

Some douchebag smashed my rear window while I was in the store grocery shopping for 20-25 minutes…read more Came out to see my trusty old Honda with the back window smashed in, glass shards everywhere and if it weren't for the film from safety glass or the window tinting, the jagged mess might be worst than trying to clean up minced fiberglass. Anyway, called Metro and was told as nicely as possible that this type of property damage crimes, where no victims were hurt, is just way too NOT important to trouble the hard working Metro officers that (I PRESUME) prefers to earn the department money by issuing traffic citations or shooting the random homeless mental patient or having free buffet at all of the many casinos in the greater Las Vegas community. So while debating if I should transition into a potentially very lucrative criminal career, where I avoid inflicting anyone with physical trauma (which seems to be the criteria of what might forced the laziest of Metro police officers to get involved and actually work) and do my underworld business of unauthorized ATM withdraws (Metro ain't got time for that! They told me that, after verifying that I was not assulted or otherwise physically hurt in the process); paying for one movie and staying to watch another; I am just not gonna tip that nice minimum wage earning waiter for bringing out my food, because I used a Groupon and he thought it is okay to automatically add 18% for smiling; work my way up the ladder at a government agency, then secretly misappropriate millions into my numbered accounts in preferred tax havens like... the Cayman Islands, Switzerland? Come on, anyone that watches movies know all about those nice banks with the nice lobbies and well dressed bankers. So does Uncle Sam's tax agents. Botswana, Singapore, Isle of Man, South Africa, South Korea, Brunei, Russia, these are way more under the radar my tax dodging friends. But I digress. I have a problem. My car window was violated and laid shattered on my backseat. Easy target for even the most unmotivated opportunistic criminals lurking potentially in the deepest recesses of all of us. How much is it going to cost? Is it even worth using insurance I pay like clockwork, but luckily never have to use very often. After typing in a search on the Internet and filling out an online form requesting a quote, I got a text fairly quickly and a call from someone with a reasonable damage assessment for my wallet. An appointment was made for the next day and I texted the required information for the installer (Jose and his son from Star Auto Glass) to get to the location of my vehicle. Jose and his son actually arrived 30 minutes earlier than expected, which was great. They verified that the replacement window fits my car, and got to work cleaning up the mess from the break in and also the shattered shards of glass inside the door panel (pretty sure rattling noises from bits of glass while I drive would annoy the heck out of me). Within the hour, the job was complete and the work verified. I paid the quoted cash discounted price and with a friendly handshake concluded the satisfactory business transaction resulted from a very nasty surprise. Since this type of unpleasantness happens a lot here in Las Vegas. If you need this type of repair work done on your car, definitely get a quote from them. Oh by the way, images of James Bond's car exploding and killing the bad guy that smashed his parked Aston Martin (or whatever luxury car manufacturer that happened to sponsored the movie I am thinking of) popped into my head. Yeah, be great if that happened. Take that you swine, and may your pork belly eternally burn in hell. 5 stars!!! Auto glass repair experience.