I learned a lesson that when you get a crack in your windshield to take care of it before the day…read moreis over because my crack spread by night fall past the point of salvation, and I needed a new windshield. This place is a preferred provider for state farm and that meant there was an extra warranty that went with the windshield and also just a very easy communication between the two. The worker on the phone was super nice and helpful and got me set up within a few days for a home visit appointment. The technician called when they were close to my property replaced and recalibrated my windshield. The whole time they communicated what they were doing and were fairly quick with it all. One thing to keep in mind, which I didn't even think about, is if you have tinted windows they do not provide tinting. So if that's something that you need, either do that as a separate part of your claim if using insurance, or find a spot that does both if on a time crunch. It doesn't take away from the fact that they were wonderful to work with though.

From start to finish just an amazing experience. Made it to my house and finished within 2 hours…read more The techs came out were awesome and great

Needed my window to be fixed due to a broken regulator. Both gentlemen who serviced my car were…read morepunctual, personable, and professional. They did an excellent job on the window. They even went the extra mile to clean the outside of my windows. I can tell they take pride in their work. I definitely recommend these guys.

Desert breeze park. 1pm. Saturday September 5th. Got a front row seat of someone dumb enough to…read moreillegally dump their washer and dryer in their work van. They didn't even have the decency to sit among the garbage and be one with their own. I have already reported them to the city. Video evidence also sent. Here are some pics tho. I wouldn't recommend a garbage technician like this to work on my car.

The pricing seemed reasonable, and I was seriously considering having work done on two vehicles…read more However, communication has been disappointing. Before spending my money, I asked a few basic questions about the exact Rayno ceramic film series they use, the warranty, and confirmation of the total price. These are important details when choosing a tint company. Unfortunately, I never received a response. I don't expect an immediate reply, but when a potential customer is ready to spend several hundred dollars, I do expect reasonable follow-up and clear information about the product being installed. The lack of communication made me hesitant to move forward.

Very good experience with this shop，fixed up my windshield within 15min，super efficient and…read morequality. 100% Recommended

Got my windshield and sunroof tinted, chrome delete, and PPF done a couple months ago. For quite a…read morelarger service they were able to get it all done in a timely manner, at a great price. Months later I still couldn't be happier with my results! Thank you to the whole team for providing great customer service, quality service, and timely work.

When we first went in, the man at the counter was friendly, though not very knowledgeable. He told…read moreus his brother ran most of the financing and did most of the work, he just helped out and gave quotes. We got a quote but then when called back to set up the appointment, the amount changed and he claimed he never gave us a quote. We had everything emailed so sent it over and he eventually agreed to honor it, though it was a struggle. The day we went in, he couldn't figure out the financing, spent time chatting with his gym trainer and ignoring us, then told us to go ahead and take off and he would just call if there was an issue. It was nothing but a battle and I do not recommend them at all. Not worth the money to have to deal with their incompetence.

Somewhere around State Line, a truck kicked up a rock, which slammed right into my windshield,…read morechipping it smack in the middle. Awesome. Great. So good. By the time I pulled into my driveway, I had already gotten a quote back from Pete. A few hours later, he was in that same driveway, making my chipped windshield look good as new for a very fair price. He was fast, professional, and the work was quality. What more could you want? While I hope I never have to call Pete out again due to trucks flinging stones at my car, it's good to know there's a reliable repair person just a phone call away.

Prompt professional service. No waiting on a Thursday morning. Technician is courteous.read more

Preferred Chip Repair & Glass deserves every one of these five stars\…read more Brock did far more than simply replace my windshield. From the very beginning, he took the time to explain the process, answer my questions, and handle the frustrating back-an--forth between my insurance company and their designated glass company. What impressed me most was that he didn't just accept the easiest solution\. He fought to make sure I received the OEM glass my vehicle required and should have had in the first place\. He advocated for me every step of the way and refused to cut corners\. It's rare these days to find someone who truly stands behind their customers, but that's exactly what Brock did for me\. The installation was excellent, the service was professional, and the entire experience exceeded my expectations\. If you've been hit by a rock, there's only one person I'll recommend: **Hit by a rock?! Call Brock!**

"Get Hit by a Rock?! Call Brock!" -- And I'm Glad I Did!…read more A bird of prey dropped a rock on my Mercedes and cracked the windshield! Yes, really--a bird of prey. If ever there were a perfect occasion for the slogan "Get hit by a rock?! Call Brock!", this was it. My insurance company initially refused to authorize OEM Mercedes glass and instead insisted on aftermarket Chinese glass. Their designated glass affiliate would not install OEM glass under my insurance plan. Brock advocated for me and made it happen. From the beginning, Brock's knowledge, confidence, and understanding of the insurance process were extremely reassuring. He knew how to navigate the situation, communicate with the insurance company, and ultimately obtain the OEM glass that I wanted for my Mercedes. Once everything was arranged, Brock sent two clean, qualified, knowledgeable, and professional technicians to my home. They arrived promptly as scheduled and handled the installation with care and professionalism. What impressed me most was the service throughout the entire experience. Brock didn't simply arrange a windshield replacement--he listened to my concerns, understood why OEM glass mattered to me, advocated on my behalf, and followed through. Brock's impeccable service makes Preferred Chip Repair a company to remember--for all the right reasons. If you get hit by a rock--whether it comes from the road or apparently falls from the sky--call Brock!

I had a great experience with their mobile service! They were friendly, quick and easy. Great…read moreprices. highly recommend.

They left my driver and passenger side floors soaking wet. It was a good deal but they failed in…read morecleanliness and attention to detail.

Absolutely amazing fast service for windshield repair. Chris is the absolute go to person. This is…read morenot my first time with this company. I absolutely recommend them!

Amazing work, got a windshield done that I was told was not possible to do…read more Chris went out of his way to get it done for us!

Couldn't find their store! Don't pick up the phone!…read moreDon't answer message Even I was waiting at the given address Wich turned out being a residential community! I would of expect some communication, recommendation. Needed to find an urgent solution for my issue

Some douchebag smashed my rear window while I was in the store grocery shopping for 20-25 minutes…read more Came out to see my trusty old Honda with the back window smashed in, glass shards everywhere and if it weren't for the film from safety glass or the window tinting, the jagged mess might be worst than trying to clean up minced fiberglass. Anyway, called Metro and was told as nicely as possible that this type of property damage crimes, where no victims were hurt, is just way too NOT important to trouble the hard working Metro officers that (I PRESUME) prefers to earn the department money by issuing traffic citations or shooting the random homeless mental patient or having free buffet at all of the many casinos in the greater Las Vegas community. So while debating if I should transition into a potentially very lucrative criminal career, where I avoid inflicting anyone with physical trauma (which seems to be the criteria of what might forced the laziest of Metro police officers to get involved and actually work) and do my underworld business of unauthorized ATM withdraws (Metro ain't got time for that! They told me that, after verifying that I was not assulted or otherwise physically hurt in the process); paying for one movie and staying to watch another; I am just not gonna tip that nice minimum wage earning waiter for bringing out my food, because I used a Groupon and he thought it is okay to automatically add 18% for smiling; work my way up the ladder at a government agency, then secretly misappropriate millions into my numbered accounts in preferred tax havens like... the Cayman Islands, Switzerland? Come on, anyone that watches movies know all about those nice banks with the nice lobbies and well dressed bankers. So does Uncle Sam's tax agents. Botswana, Singapore, Isle of Man, South Africa, South Korea, Brunei, Russia, these are way more under the radar my tax dodging friends. But I digress. I have a problem. My car window was violated and laid shattered on my backseat. Easy target for even the most unmotivated opportunistic criminals lurking potentially in the deepest recesses of all of us. How much is it going to cost? Is it even worth using insurance I pay like clockwork, but luckily never have to use very often. After typing in a search on the Internet and filling out an online form requesting a quote, I got a text fairly quickly and a call from someone with a reasonable damage assessment for my wallet. An appointment was made for the next day and I texted the required information for the installer (Jose and his son from Star Auto Glass) to get to the location of my vehicle. Jose and his son actually arrived 30 minutes earlier than expected, which was great. They verified that the replacement window fits my car, and got to work cleaning up the mess from the break in and also the shattered shards of glass inside the door panel (pretty sure rattling noises from bits of glass while I drive would annoy the heck out of me). Within the hour, the job was complete and the work verified. I paid the quoted cash discounted price and with a friendly handshake concluded the satisfactory business transaction resulted from a very nasty surprise. Since this type of unpleasantness happens a lot here in Las Vegas. If you need this type of repair work done on your car, definitely get a quote from them. Oh by the way, images of James Bond's car exploding and killing the bad guy that smashed his parked Aston Martin (or whatever luxury car manufacturer that happened to sponsored the movie I am thinking of) popped into my head. Yeah, be great if that happened. Take that you swine, and may your pork belly eternally burn in hell. 5 stars!!! Auto glass repair experience.

Great guys fair price great service can't ask for much more. Thanks guys I would def recommend…read morethese guys

From the moment I called to the moment, I checked out the team was so friendly and very helpful. It…read moretook about an hour for a new windshield. Being able to receive a quote via text and text Chris back to confirm an appointment is fabulous.