Good service - thoughtful repairs; my son needed work on his car and these guys went the extra mile…read moreto keep cost down and make sure the repair was what he needed. Highly recommend.

I've brought multiple of my cars to them for a cheaper route it's never helped me in my favor it…read morealways will cost me in the long run, crappy shop and service I've had a car backed in too there and they play it off saying no cameras bla bla bla, also took my truck for the headers to get done that opened a can of worms for the last over a month not putting my transmission or motors dip stick back in and car came back with more problems then it had I suggested you do not bring any clean cars here it will come back messed up poor service it is sad

I have been using Lee Myles in Hazlet for a few years for my 6 older cars. The service is great…read more They are very honest. Lance, the manager, is awesome. Highly recommend them.

I've been in for a few services on the jeep. Transmission fluid/oil-changes/brakes…read more I've felt like a valued customer each time. The mechanics have a lot of experience, and it's been the same crew each time. I checked them out when my previous mechanic (a family member) retired and closed his shop. And I feel the experience has been very close to being treated like family

A warning light came on my sons 2020 Ford Escape. I made an appointment and dropped the car off in…read morethe late morning. My service writer Joe was extremely helpful. The car had to stay for diagnostic and repair. Joe arranged a ride home for me. Joe contacted me in the afternoon and told me the vehicle would not be ready till the next day. On the following day Lori called and said the vehicle was ready. She said that she could have the car dropped off at my home About an hour later the car was dropped off. Because I had the extended warranty there was no charge. Over the twenty years I have lived in this area I probably purchased a dozen or so vehicles from Tom's Ford and would go anywhere else for my automotive need. Thank you to everyone at Tom's Ford. Keep up the good work

Awesome humans great experience . This is a company that is focused on customer experienceread more

I need an oil change JA Auto Werks lead me here. Really glad they did. Very nice front desk and…read moremechanic. I was in and out and less than a half hour. I'll definitely go back grateful for their honest kind people.

Be sure to do your research before you take your car in for repairs here as only 30 miles after…read morechanging the fluid in my transmission it failed and they gave me no reason for the failure as the tec doing the work said the original fluid was clear no burnt smell or particles in it but they charged me $6629.00 for a rebuilt transmission and within a day it developed a vibration between 35 and 40 mph. I researched it with Jasper Transmissions who did the rebuild and also with the Tex's at Wall Ford and both said it was a common problem that could be rectified with a $14 fluid additive that takes about 10 minutes to install. I informed Bradley's of the vibration problem and of the conversations with Ford and Jasper and dropped my vehicle off believing they would just add the additive and Gary of Bradley's. Gary phoned me later saying he wanted me to take my truck to a specialist, which I was to pay for, claiming it was probably something in my differentials or transfer case. When I restated to Gary that it was a problem only between 35 and 40 mph and if it was to do with other parts of the drive system it would not appear and then disappear it would be constant. Gary was arrogant and argumentative I believe because I had taken the intuitive to research the problem and told he's as they had just charged my over $6000.00 for a transmission that Bradley's should resolve the issue. Gary said he would but he would charge me for it, I was taken aback by his arrogance and then he said "why don't you do it yourself" and "put that stuff in and let me know how you make out". Between my wife's car and my truck over a 2 months period we paid Bradley's over $10,000.00 in repairs, well because of Gary's ignorance, arrogance and narcissistic attitude they lost two good customers we will never go back there. warning even with the other good reviews do your investigation of your vehicle problem before giving Bradley's a chance to do your work. After confirming with both Ford and Jasper Transmissions I purchased the additive and installed it myself, problem fixed so Bradley's lost 2 customers for $14 and 10 minutes work seems a bit stupid to me and totally not in the interest of good customer relationship.

Good work. Responsive and friendly. Able to provide a ride…read morehome. This garage does not perform unnecessary items.

Great service & amazing diagnostics! Pricing very fair! Awesome group of people. Job done right!read more

They called me before 10:00 am and had identified the…read moreproblem. It was not what I was hoping for but, now I know. They are good, hard-working, reliable and friendly!

Amazed with the customer-focus these guys have! I walked in…read moreas a stranger needing a tire swapped on an odd size rim. I assumed I'd have to leave it and make a 2nd trip to pick up. Surprise! They agreed to do the job while I waited! During the swap, they had to re-adjust the hydraulic change machine pins a couple times before the rim would lock. 20 minutes later, job was done and they asked for $20. I was so pleased, I gave them $50. They still don't know my name but they have a new customer.

Great repair shop! Repairs are completed quickly. Never tries to sell you something you don't…read moreneed. I'd never go anywhere else. This place is a godsend!

Best price and the best service! I shopped around at a few places in the area for my car repairs,…read moreand these guys were the best by far.

My go to place since I had my car in 2012. No problems yet…read more Years ago, I did have an issue with my windshield washer which I brought to the dealer. They said I needed to replace the windshield washer pump which would have costed hundreds of dollars. I brought my car here and they took a look and immediately after opening my hood said that was not true by showing me the motor was still running. Couple minutes later, they found that one of the washers was loose. Tightened and no issues since.

Probably the most reliable and honest car repair shop I ever been to. I think it is run by only 2…read morechinese guys. Every time I go there its always those 2 working. Don't be intimidated because they are Chinese. They do understand English. Just tell them whats wrong and they will let you know if they can fix it and you'll be surprised on how low they will charge. I've been going here to service my car for at least 4 years. Every time I go to Honda to get oil change, Honda says I need other services. I recently went to Honda dealership the other day for wheel alignment. They say I need to replace my rear brake pads. Which sounds about right because last time I replaced them was 3 years ago. Honda wanted to charge $399 to replace rear brake pads and resurface the rotors. I didn't bother to ask how much to get new rotors because I know they will add at least another $700 base on my previous experience with them. I call Auto City and he quoted me $400 for brakes and brand new rotors. Services I had here over the years: replace spark plugs, replace transmission oil, replace brake oil, replace coolant, replace drive belt, replace brakes and rotors, replace front wheel axle, check AC for freon leaks, and recharge the freon.