My anticipation to visit this Gucci store in Orlando was quickly washed away when the guy at the…read moredoor treated the situation like he was a bouncer at a club. He stated I couldn't enter unless he assigned me a sales advisor. I understand if they want to minimize the number of people in the store, but for those of us adult shoppers who aren't new to shopping at Gucci, I was okay browsing unassisted.
What pissed me off is that a sales advisor comes to the door and tells me to let her know if I needed anything. So basically, I'm browsing on my own like I wanted to.
The store has some last season items and the store could have benefitted from better organization. The vibe seems tense and served as a detractor to my shopping experience.
I did see a pair of heels I have bookmarked on my online Gucci account for 50% off. Be aware that they may not have an abundance of sizes, colors, and limited stock. This location has a men's and women's section for clothing and accessories. They did have some cute mini handbags and plenty of belts, scarves and wallets.
The sales advisor assigned to me gave me her information and we agreed to text and I'll let her know what I'm interested in. A few of the workers looked overwhelmed. There were people who entered with their whole family. If you've shopped at Gucci, you know it's typically a person browsing and another person paying.
It's your right to come in and peruse, do your oohs and ahhs and bask in the moment. But coming in droves and knowing you're running the sales associate ragged with no intent on buying is challenging.
Crazy thing is there is a Ferragamo outlet nearby and the foot traffic there was better managed and done so in a way that didn't require the velvet rope and stanchions outside like you were hoping to get in a club.
I came, I saw and I left. We'll see how my virtual experience works out. If you are in the market for prior season goods, and lower prices for Gucci merchandise, this location will work out for you.