I have been an occasional customer of DIP for over 30 years. YES, 30 years. Started with my own air cooled VW bug as my first car when I was in high school. The guys at the little shop next to GI Joes in Milwaukie were key in helping me learn to fix that thing and keep it running. From Mikuni carb tuning to relay replacement they were great. Over the years with other friends and neighbors rigs I always turned to DIP for help with VWs and the like.
Fast forward to the last few years as I bought my 16 year old son a Jetta as his first car and I am still very impressed with DIP and the service, selection, knowledge, patience, and desire that the staff at both East and West stores exhibit.
Case in point - Went in this past Saturday for a clutch cable, window regulator, and some general info. Got the clutch cable issue sorted, but a few other things cropped up and put my son and I in a bit of a pickle. Leave it to the guys at DIP East to help figure out the problem(oops, bad part number), fix it, and make it right by handling the return/swap/credit without my having to run clear across town to swipe card.
Bottom line, if you need a VW part, info, or help figuring out a head scratcher, these folks are the ones to go to. Can't say enough good things about them. They always have the parts in stock that you can't rely on the commercial guys to have for the obscure imports, and if they don't for some reason, it will be there sooner than you would expect. Yes, the prices are sometimes a tad higher than you would find elsewhere, but if you want the total package from a parts dealer, it is worth it for a few bucks more.
DIP is the BEST in town!! PERIOD. If you aren't happy with them for some reason, it is only because you didn't give them the chance to sort it out fairly. read more