My wife and I got excellent guidance from Darby at Norfolk Kitchen & Bath (Braintree location), who…read morehelped us figure out what we wanted, at a fair price! We couldn't be happier with the result! (Note that in this photo, we haven't yet replaced the mirror, that's why it's a bit too small!) My one note was that Norfolk's own contractor labor was pricey -- and we ended up deciding to hire our own contractor for the install.

We recently contracted Norfolk Kitchen & Bath to do a complete renovation of our master bathroom,…read moreand we could not be happier. From the initial design process with Danielle we felt at home with her guidance, and she made the entire experience fun and enjoyable. Danielle was extremely knowledgeable, and put us on the right path with regard to our budget, design expectations and really helping us to understand how the entire process works. Right from the beginning, we knew we had reached out to the right company. Then came the build process, in which we were fortunate enough to work with Steve Costa who not only juggled a third-floor walk-up, a building from the late 1800s, but also an extremely pregnant woman who was keen on getting this project off the ground and completed as quickly as possible. Steve led a fantastic group of NKB employees and subcontractors, but I would be remiss to not give a special shoutout to John and Mike who were our dream team carpenters, kitchen décor experts, and mental support during the project. Our dog clearly misses Steve, John and Mike as they became best friends it seems during the project. Additionally, Kelsea from the PMA team was a huge help in keeping the schedule/accounting on track for us. We were THRILLED with the final product (photos attached), and we are so very thankful for all of the hard work of the entire NKB team to bring our dream bathroom to life (before the baby, may I add)! If you are looking to have work done, look no further than NKB. We know that we will be using them in the future when needed, with no doubts about it.

My friend and I visited the S&J in South Yarmouth. We were in immediate need of a new kitchen…read morefaucet and were hoping they had something in stock as they are local. We were a bit surprised by the BY APPOINTMENT sign on the front door but we went inside and the kind woman at the first desk showed us to the faucets. There are NO prices anywhere or dimensions, etc. so we asked for them. Then Danielle took over. She was very knowledgeable and said she would email us all the information on the ones we liked that afternoon. She also told us most items were IN STOCK, which was great news. Well....to my surprise we never received the promised email so we ended up ordering online through Home Depot and found out later thru the parts department at S&J their price for the same faucet was $125 higher!!! I felt that if we were a couple looking to redo an entire bathroom and kitchen we would have been given that quote on the spot. Also, please note we were the only people in the showroom with three employees sitting at desks. This experience didn't sit well with me and I will never go there again or recommend them.

Rude, condescending showroom manager. After being greeted, I was told in 13 minutes an important…read morecustomer with a "full house" appointment would arrive. I asked if I could get a few minutes before they did to talk about shower systems. The answer NO. I was told If I wanted to get help immediately, maybe S&J were not a good fit and I was basically dismissed. So If you want to be treated like a POS. S&J is for you. If not, I recommend checking elsewhere. Now, reading the reviews, it looks like they know this long existing complaint and have done nothing to improve it, so expect the same.

Disappointed in the weymouth location. I had higher hopes as the person I spoke to on the phone in…read morePembroke was helpful to me. I came in ready to make a purchase today and just needed help with one thing. I added myself to the waitlist and while I was waiting, one associate was helping someone else while the other associate sat at his desk without acknowledging me. When the other associate finally asked him to come help me 20 minutes later, he was of minimal assistance. I'll be purchasing the sink from another store where I hope to receive better service.

Came in to look around and possibly purchase product for out brand new bathroom . Never once…read moreoffered assistance or greeted the 20 or so minutes we were in there. Rude and incompetent.

We recently hired JMS to re-side our house and replace the windows and porch, and while we were a…read morelittle apprehensive at first, Jim and his crew quickly put our minds at ease. From the beginning, Jim was transparent about pricing and clearly explained how long each step of the project would take without us even having to ask. His crew was hardworking, professional, and incredibly respectful, not only to us but also to our neighbors. The quality of their work exceeded our expectations, and the entire process went smoothly from start to finish. We were so happy with the results that we hired JMS again to remodel our kitchen and bathrooms. Once again, the experience was excellent. Jim and his crew delivered outstanding craftsmanship, and their attention to detail was second to none. We couldn't be happier and would highly recommend JMS to anyone looking for reliable, high-quality work.

I have hired Jim for multiple projects in the past years renovating my home in phases and he has…read morealways been close to perfect!! He was always transparent about budget, knowledgeable with my towns building codes, time efficient, always on the job site working and/or checking in on his subs. We value his work and he has the best prices around!Recently he put an addition onto our house with a mudroom, laundry room and 2 work stations. He matched the previous design he did in the kitchen so it was a flawless transition. This was a tough project and I couldn't believe how quickly his company delivered a final product as beautiful as I imagined. I would definitely recommend James Scances to all my friends & family. He is actually building a new construction home for friends of ours!! Thanks James and team! Look forward to finishing our basement!!

My wife and I had to climb over our old claw type tub. When looking for a walk in shower. We were…read moretold it would take over a month. Only had one bath room. Bay State Bath did it in less than a week. It looks great. Thanks to Fabio, Jorge and Dana from Bay State Bath. Also all their people at Bat State Bath. For great job. Thank You

We highly recommend Bay State Bath. We love everything about our new bathroom {total gut). After…read morethey finished and the paint dried there were a few areas that needed attention. True to their word, they sent someone to fix it even though they had already been paid. They stand by their work.

Update: Finally got delivery scheduled for Tuesday 10-11AM. At 11:45 I called to inquire where…read morethe delivery was. I was told they'd call me back. at about 1 I checked my email and there was a message that the truck got a flat and could they reschedule. I wrote back sure any time after 4:30 that day would be great. Another email said sure we can deliver after 4:30. At 4:50 (since they close at 5) I called and had to threaten to cancel the credit card payment. Vanity Showed up at 5:15. Later that night I emailed them back that the vanity was installed and when can they come to template the top. It's two days later and two emails later (another one this morning) and a phone call and they'll get back to me. Bill Shea's just gave me a quote for the same price for the same counter top, they'll come next week to template and should have the countertop ready for install in 10 days from that. I think I'm going to dispute the credit card charges if I don't hear back by the end of today and go with Bill Shea's. AVOID VANITY WORLD unless you want a never ending project. 2nd Update: Went to VW to ask for refund for the countertop part of my bill. They refused and told me to "Get the F*&k out". Contesting with credit card company. Looks like this will end up in small claims.

Stay away from this place! They are not trust worthy and terrible with customer service. They are…read moresupper nice with you when you are making a purchase, but the quality of the product you receive is terrible and when there is an issue with damaged product, they take no responsibility to help you resolve it.

I recently bought my third kitchen from Cape Cod Lumber. Even though there was a small problem but…read morewas resolved quickly and better than I expected. The manager Stephen was great to work with. He took the time to hear my concern and was able to remedy the issue. He sent out an installer Charlie with his son and they do magnificent work. My wife and new born will be able to enjoy our new kitchen shortly after we finish the countertops. I am planning to do another kitchen in my condo and will be going back to Cape Cod Lumber. They have earned my respect and gratitude. I highly recommend their design team and products. Start to finish a great experience..

Jeffrey Burns was extremely helpful when I came in to color match a kitchen table that I was having…read moremade to cabinets that I ordered through CCLS. I went in when the kitchen showroom was closed and he offered to open the doors, find my order and compare my samples to my actual cabinet door. This wasn't an easy task as the cabinets were packaged up in a pallet ready for delivery. Everyone from the front desk staff, cabinet designer Sonali, and the management have been extremely helpful and patient. This is why I ordered additional cabinets for my laundry room and mudroom from them. I do not hesitate to recommend CCLS!

After I claimed the quality to BBB last Friday, someone in the delivery team came to my office and…read moregave me a hard time, in front of my landlord. He talked about 20 min that he is so rich and so successful. He has a home much better than mine. OK. Maybe he is right. I think choosing this business to update my kitchen is the main reason that my kitchen looks terrible now. As a single-occupant home owner, the experience with this business is quite scary.

Joe the designer was fantastic. However Jack the owner is a garbage human being and an even worse…read morebusiness owner. First he pushed to have his own guys do the work without a permit. He sells a crap product, doesn't stand behind it even when his own workers damage the product, and then when you ask him to fix or replace the damage, he will call you a liar and question your belief in God. Completely unprofessional and for lack of a better word, a total a--hole. There's dozens of kitchen and bath places around the area. Go to literally any of them besides this dump.