Rented a skid steer from them, they said I had to fill it before it was returned. I put 5 gallons…read morein the tank and the gage was on full. I get a charge to my bank account saying they took an extra 22$, I call and they say it's because it wasn't full they had to put fuel in it when they got it back to the yard. Luckily I took a picture before they picked it up showing the hours and full tank. They still have not reimbursed me and im not fighting with them over 22$ but I won't be going back nor renting anything from them again.

Super helpful staff. I'm never left wandering around searching for something, the staff is always…read morethere to show me exactly what I need and offer advice. Customer service is far superior to any big box store.

Outstanding experience today!!! Came up with a great solution to hang beach chairs in our shed. Not…read moreonly saved me money but more importantly saved me time. I wish I got his name bc he was so helpful.

Who needs big box stores, these guys are the best most of the stuff you need, the help in the big…read morebox stores know nothing about the technical aspects of your product needs, I love this place. Mike Barry

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

I personally want to wish each and everyone at HANCOCK APPLIANCE a very HAPPY 2026, and also a…read morehealthy and prosperous years ahead! This essential business has brought to Quincy and everyone that patronize Hancock Appliance peace of mind with their superior Customer Service and Products! Mr Bill TRIFONE will make your choices and ideas a reality! His Staff is second to none and a very calming environment to walk around the showroom looking for the perfect appliance for your home! HAPPY NEW YEAR 2026 to ALL!

Stellar service! Quick…read more Responsive. Nice people. My waterline was not up to par for the new refrigerator I purchased, so Hancock sent someone right out to remedy the problem. We are very happy customers.

Danny's Hardware is exactly what you want and expect from the traditional local hardware store…read more Danny is helpful, professional, pleasant and totally trustworthy. He knows his stuff, his inventory and is always ready to assist. For a local hardware store he has a great selection of products, all the names you'd want and provides terrific value. His location is so much more convenient that the 'big box' guys and it saves time and money in completing any size job. Highly recommend Danny's.

Our local hardware, I've always been satisfied. Helpful, friendly service. Deserves our loyalty.read more

Easy to find what we needed. Staff was friendly and helpful. Store was clean and well stocked.read more

Love this store. I always get great advice about how to approach a project. No BS. And, they're…read morenice to my dog!

As a first-time homebuyer, purchasing appliances felt overwhelming, but Beth and Susan made the…read moreentire experience completely stress-free. From the moment I walked in, they took the time to answer my questions, offer thoughtful guidance, and help me find the right appliances while staying within my budget. I never felt pressured, just genuinely supported. The experience didn't stop there. Delivery was seamless, and Andrew and Mike were fantastic. They were patient, professional, and went above and beyond to ensure everything was installed with care. They treated both my new appliances and my home with the utmost respect. I highly recommend New England Appliance & More to anyone looking for quality appliances, trusted brands, competitive prices, and exceptional customer service. They truly make you feel like family, not just another customer. I'll definitely be returning (and sending friends & family) for future appliance purchases!

Fantastic experience with New England Appliances. I purchased a dishwasher from them, and the…read moreentire process was incredibly simple--everything was handled over the phone. A special thank you to Murray, who was honest, knowledgeable, and very easy to work with. He knew exactly what additional parts I would need, helped coordinate the installation, and made the whole experience completely seamless. Even the delivery and installation process was smooth! They showed up on time, installed it and worked through the surprising challenges, and waited until testing it before cleaning up and leaving. Best of all, the pricing was comparable to the big-box stores, but the service was far more personal and helpful. I'll definitely be going back to New England Appliances for future purchases.

Hub came to my house to look at my marble counters to resurface. While they were there they STOLE…read moreMY DOGS TRAMADOL pain killers that he had for tooth surgery . They were on the counter and there were 41/2 left in bottle and they were kind enough to leave my dog 1/2 One guy wouldn't leave the counter where the meds were and my husband left the room for a minute to take a phone call. DO NOT HIRE THEM.

I had my dogs tramadol on the counter because he just had 2 teeth removed...after Hub left giving…read moreme an estimate for resurfacing counters they were kind enough to have left 1/2 a pill And stole 4 They stole my dogs pain meds. I left message for them to call me and no one called back. A good business man would call back a guilty one wouldn't. DO NOT HIRE THEM. One of the guys was leaning up againt counter where the meds were the entire time and my husband stepped out of the room to take a call. Don't let them in your house.