We have been going here since we moved here. I really appreciate their honesty and integrity.read more

No one ever wants their vehicle to break down ... especially on the highway in the middle of the…read morenight halfway from CT to SC! AAA and Lyft provided transportation for our family and the vehicle towing. We were so lucky to have been given a recommendation for Timberlake Automotive! We left the vehicle at 2:30 AM and stayed at the Holiday Inn Express. My husband called at 7:30 AM and James Timberlake came right over to get the keys. As we suspected it was the water pump. These wonderful professionals had the part and the repairs complete before noon at a very reasonable price. And James delivered it back to us! I just can't say enough about how this positive resolution to a very disruptive situation saved our vacation trip! As I said, no one wants to need a mechanic but be assured that Timberlake Automotive is a safe, efficient, reliable, and reasonable selection! Try them out!

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

i needed a quick windshield patch up from a rock hitting it, called and they were able to get me…read morethat day but chose the morning after, super affordable

Brought in 24 Roque to have windshield replaced and calibration done. Windshield was replaced…read more Notified before pickup they could not due to calibration because they did not have updated software. I would need to take it somewhere else. The estimate had been based on doing both. They did not breakdown cost in estimate. Mind you there are safety features aligned with the calibration. Called around got estimate from Nissan. Told them how much it was and I expected it to be deducted from estimate. Long story short I walked away with an unsafe vehicle and an additional cost to get vehicle right. They should not have attempted the job if they could not do the whole job. This was just messy! I would not recommend using them for any replacements without guarantee they have what is needed to do the job. Additional time and money and putting someone in unsafe vehicle is the outcome. Beware.

I called for a windshield replacement and was given a price quote immediately. They set the…read moreappointment to come to my house, and the day of the appointment, they called when en route. Great service, competitive price, and very neat work, the windshield was coming out in pieces and they got every bit cleaned up! Highly recommended.

Long-story-short, I did not use Wise Cracks to replace my windshield because they would not honor…read moretheir written deductible policy. Please see email I sent them below for additional details. "Thank you for your time. I am going to use one of your competitors. And I thought you would like to know why. I thought over my 4/7 conversation with Alyson(?), and I am still uncomfortable with the fact that she indicated Wise Cracks will only cover $100 of my $250 deductible. I also felt like her explanation about why Wise Cracks would not honor your policy made no sense, and came across as being made-up on the spot. If you won't keep your word - on your website and valuepak coupon - it's basically a "red flag" that you may cut corners on other things too. And I had no problem waiting until you could work me in - it's just you planted a seed of doubt about your reliability. BTW - If your max deductible coverage for a windshield is $100, then simply indicate that. Again, thank you for your time."

Called ACE for windshield replacement on a Lexus SC model about 2 weeks ago. A woman took all the…read moreinfo, VIN, etc etc. said she would get back to me by end of day. Didn't happen called back on Wednesday of this week and talked to Tony who again said he would look into the matter and look for either OEM or an alternate glass. No OEM made and could not locate replacement product but made no attempt to let me know by a return call. This organization is run by incompetent give -a-shit employees. Can't understand their customer ratings. Terrible service!!!

I noticed a crack in my windshield yesterday and reached out to Ace Glass since another company…read morecouldn't help me for over a week. I talked to Amber, and she was very courteous on the phone. Due to the cost of the replacement and recalibration I wanted to make an insurance claim. After getting my information, she set up a conference call between me, her and the Allstate Glass representative. Super easy. Ace Glass was able to come today (1 day later) to my office and install a new windshield. I am so happy they could fix my problem so quickly. I'll update this review should I have any issues.

Easy to setup and good communication. David the technician working on my vehicle was professional…read morein all his interactions through getting my windshield changed. I had to run out before he arrived and he was intentionally on the phone with me when he needed to grab the car keys just inside the door. Appreciated the respect. Also, he was FAST! I was shocked when he called saying he was done already. The price was just as good, if not a few bucks less than some other quotes I got. I appreciated him also explaining they will address any issues early that happen. I have a little knick in another vehicle that I plan to have Fast AutoGlass assist with. Great experience!

I had a good time with Fast Auto Glass staff. They worked well for me and they got my vehicle in…read morewhen I had damage from some hail. The staff was attentive and they work FAST. They worked with my insurance and the costs were really affordable. They made sure that I was pleased with the results before letting me go. If you need their services, please don't hesitate to visit.

What a difference three years makes! Time to update my review from one star to five…read more Same truck, different story. I took our truck in for another windshield replacement, which was scheduled by phone. Nita at the window made check-in easy and quick. My daughters and I settled into the sprawling waiting area, complete with desks, vending machines, and complementary coffee and water. I LOVE LOVE LOVE that there was no TV or Muzak blaring, just peaceful calm. I was impressed with how quickly my truck was taken back and the work started. Caleb brought my keys to me when it was done and went over the restrictions till the windshield sets. It looks fantastic. He's friendly and professional, just like Nita. There was a billing error I caught via exit text, and Nita immediately corrected the issue and resolved it within a minute of my bringing it to her attention. She provided a print receipt as reassurance. I really appreciate the extra mile. And I think it's a good value, too!

Terrible, the first time I used this company I scheduled an appointment and dropped off my car only…read morefor them to tell me the tech forgot to order my glass. This time I scheduled an appointment a month ago to have a mobile service do the repairs and the tech apparently calls out every weekend. I highly recommend using another company.