1. Timberlake Automotive

    1. Timberlake Automotive

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    Mechanicsville, VA

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    Timberlake Automotive

    5.0 (5 reviews)
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    Services - Timberlake Automotive

    Auto brake repair

    Auto engine repair

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    4 years ago

    We have been going here since we moved here. I really appreciate their honesty and integrity.

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    7 years ago

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    6 years ago

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    13 years ago

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    Discount Tire

    Discount Tire

    3.8
    (16 reviews)

    You already know they the best for anything tire/wheel related lol…read more Nothing much to say

    More than a headache, they turned buying new tires into a journey. To begin with, they sold me…read morealternative-sized tires instead of the factory-recommended ones. The car was riding less than desirable, so I went back to exchange them for the correct size. They tried to charge me for installation AGAIN, and instead of prorating the extended warranty I already purchased, they tried to charge me for a second one. I finally got the correct size tires, but they were shaking worse than the first set! I took it back the next day for them to rebalance. The salesman asked if I went to get them balanced somewhere else after I left last night. That question was so idiotic that it took me a minute to register. He said there were two different sets of weights on the rim and one set wasn't theirs; he basically admitted that this was the first time they balanced my tires, even though they were supposed to be balanced at the time of purchase. Their corporate team reached out to me after I left a Google review, stating that someone would contact me within two business days. It has been four days, and I still have heard nothing. Response to comment. That's fascinating, because I didn't have any missed calls from that location. Maybe that's the philosophy of that location? Claiming work that wasn't performed? Cody's offered to refund the difference when I reached out to ask for the GM yesterday. I suggested that he have someone come to the Ford dealership to pick up the tires for a full refund; I no longer have faith in your company's work and would rather get new tires from a more reputable business. The fact that the newly purchased tires weren't balanced at all--not just once, but twice--is more than a little unsettling. Whether it was oversight or cutting corners, it put my safety at risk while driving.

    Elliott Automotive

    Elliott Automotive

    4.7
    (76 reviews)

    I cannot say enough good things about Jay and the team at Elliott Automotive. I brought my car in…read morewith a highly unusual, high-stakes issue-my serpentine belt had actually been sucked directly into the oil pan. It was an incredibly complex and stressful job, but despite having a shop full of other customers and high demand, Jay treated my vehicle as a top priority. What sets Jay apart is his absolute refusal to cut corners. I know for a fact that another mechanic likely would have given up, or offered a quick, subpar patch job that would have ruined the long-term driving experience. Jay took the extensive time required to properly diagnose the root problem and meticulously resolve it so the car drives perfectly.To top it all off, he was incredibly fair on the final price, even knowing how much extra labor and stress went into this repair. If you want an honest, brilliant mechanic who genuinely cares about the safety and performance of your vehicle, go see Jay at Elliott Automotive. They have earned my customer loyalty for life!

    I am disappointed at how I was received by Kit. It was jarring and strikingly unprofessional…read more Redirections such as "I think we got off on the wrong foot" and "I am not making any statements on your character, I am making an 'i' statement" were repeatedly unsuccessful. Again this is someone whose shirt i complimented, with whom both of us had been cordial, but could not be talked into a calm state. All of this because i leveled with him and expressed nebulously aimed frustration over a job that didn't last for the drive home, as the explanation for why i was asking for a redo. I asked him, "i mean objectively, you can understand why I would expect it to last till i reached home two miles away?". His rumination on the phrase "i felt ripped off" in response to the crashwrap beginning to peel off 0.5 miles from the facility was self-driven. That being said, why even recommend this as a temporary fix if I can't drive home with it? I would've liked it done right the first time and that's fair to express. We don't have to agree or see eye to eye and it's his right to feel I'm overly difficult. It was suggested that I should've cleaned my car first, not that they should've wiped it down the first time before applying wrap. (The car wasn't in the shop to have any crashwrap applied, so why would I have wiped it?) Ultimately I paid $104 to get an issue diagnosed and temporary tape put on the sunroof. I'm frustrated that I'm out $100 and the issue is not any closer to being fixed. The technician himself was amiable and communicative and the owner is also a pleasant man to work with. That being said this experience has burnt this spot for me. Having a disagreeable person work for you isn't a dealbreaker but maybe don't place him front of house.

    Goodyear Auto Service

    Goodyear Auto Service

    4.5
    (17 reviews)

    Well Goodyear you did it again.. I went in for an over due…read moreoil change and had the pleasure of interacting with Dana and Donna. I choose to wait for my car. The varied, interesting and informative conversations I had with these two was so refreshing. They made me feeling like an old friend and the conversation flowed organically from one topic to the next.. I challenge anyone to try and stump Donna on anything Harry Potter, any book, any character. My money is on Donna.. Thank you guys for fixing my car and brightening up my day....

    I ordered four tires for my truck. Though I was scheduled for a 3:30 appointment for tire install,…read moreI showed up more than 2 hrs earlier due to circumstances out of my control. Will, the manager said no problem it would be a wait before they got to me. The wait wasnt long at all (45 mins) before my truck was driven into the garage bay. When the tire install was nearly finished they noticed the white lettering on the tires was showing outwards when I had asked for it to be showing inward. They advised my of their error and said they were adding more staff to the job so my wait time would be mitigated. When it came to calculating the bill, Will gave me a generous amount off the total bill for the longer wait time. I never asked or suggested a discount but they were kind enough to offer it. The entire crew there is very nice and informative and one employee (Mike I believe, Im bad a names and my apologies if I have the name wrong) shared stories about our older Toyota trucks. I'll be going back there.

    Timberlake Automotive - autorepair - Updated July 2026

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