Made an appointment and I was over an hour early; however, I got checked in as I was going to just drop off the truck. Tony M. greeted me the moment I walked in, inspected the tire in question and saw that I had two screw in one tire and one screw in another. He assured me that he will text me once they inspected all the tires. It resulted that one tire could not be repaired and had to purchase a new one. He told me they couldn't get the tire to their location by closing time so I would need to come back the next day. They put on the spare for me so I can have some transportation and said he will call me when my new tire came in. Tony M. kept his word and called me the next morning and said they wouldn't need more than 20 minutes. I came back to the store and he greeted me right away, pulled my truck into the bay, replaced the spare tire, and put the spare tire back in it's place, and I was done within 10 minutes. I was very pleased and highly recommend Discount Tire. Service is always good, honest, and take care of their customers especially the female customers. read more

Stopped in to buy tires, the service person left as soon as I arrived and was talking with two other employees. I waited a while and googled tires near me. I left and went to Big O Tires, I was waiting on promptly and bought four tires and an oil change. read more

Discount Tire has always been my go to. Service is always great no matter how busy they are. You're acknowledged and I find them especially kind when working with our senior community. Prices are good and so is the quality. read more

Discount Tire - Time to replace my tires. Discount Tire is my go to - Tires Near Me - Albuquerque, New Mexico

We took our Jeep Grand Cherokee in for a tire rotation. James checked the wear on the tires and discovered one was showing more wear and couldn't be rotated. We brought up the subject of replacing the entire set. James showed us two comparable brands and showed different qualities for both. Based on our driving history and needs, both James and his manager recommended the set that saved us a significant amount of money. We decided on that brand of tire but there was only one in that store. He went immediately to get 3 more from a different location so we could get them today. In mounting the tires, one was out of alignment and the lug nuts needed replaced. He called us to verify that we wanted them to correct the issues. Amazingly the entire process took only 3 1/2 hours including picking up the extra tires. I highly recommend this Discount Tire. And James was the ideal representative. Thank you for being there for us today! read more

Discount Tire - Our installation tech at Discount Tire. - Tires Near Me - Albuquerque, New Mexico

This place is amazing, I've come here for years and the service is outstanding. Plus most of the time I come in, I don't pay anything! Twice they have found something in a tire, removed it, and repaired it for free. read more

This store is in my opinion the absolute BEST when it comes to customer service and taking care of you! Tony, Angelo, Adrian, Joshua, Tristan and the store manager Michael were the guys we encountered on 2 separate occasions and we were treated with so much respect! I HIGHLY recommend coming to the Discount on 528 ypu will not regret it. Everyone there really enjoys there job and you can tell. I'm a client for life! Thank you for being so genuinely nice! read more

Been buying tires from this location for almost 20 years. I've never had a negative experience. In fact I've never had anything but excellent service. Particularly with my last 3 visits and being helped by Tony. Keep up the good work. read more

I had an issue with the TPMS light in my 2014 Tundra. Went by asking for help. Fortunately for me the Assistant Manager Tony Martinez was the employee that offered to assist me. I explained the issue to Tony who without hesitation jumped in to help. After over 30 minutes of work, including him calling for technical assistance from the company that makes the scan tool, he kept at it until corrected. I offered to pay for the service and all he wanted was for me to come back next time I needed tire service. Tony did an outstanding job, and clearly this location cares about its customers. I've been coming here for years, I will remain loyal. read more

Service was awesome Service person quickly assessed the problem, addressed my concerns, gave me a time estimate and cost estimate that was very reasonable and job completed quicker and at lower cost than expected Will definitely go back again read more

Always a great experience here, but they can get very busy Bring your patience, quality work takes time, try bringing in just that leaky tire and giving them extra time to fix it Or drop off that vehicle that needs new tires instead of waiting Totally understand we all have times asap is the only solution read more

Went in to put air in the tire. They found a nail and within 2 hours I was out the door. Super friendly and cordial down from the counter guy to the guy putting in air. Definitely a go to. And free tire checks! First come, first serve read more

The best customer service I've had in a while, come see Tylor on Pan American Fwy Albuquerque NM he's the man! Highly recommend this store location 10/10 read more

these guys are super quick and sweet. we got new tires and had them install them today and had a bunch of warnings pop up on the dash and they fit us back in IMMEDIATELY. They practically ran outside and started working on the car when we were barely pulling in! caleb was especially nice and i didnt catch most of the names but everyone we met was just as helpful. there was an insanely rude costumer and i have no idea how they stayed calm! i wouldve lashed out! great spot and great value, definitely coming back if we need anything. read more

Up in my neighborhood there is much new construction. I picked up a nail and had a slow leak. Went here to determine that the tire could not be patched and need to be replaced. Nail was in soft spot where tread meets the side tire, only visible from the under the car side. Chris P. was my technician and did a super job finding my specialty Pirelli radial tires and installed it in a short period of time and got me on my way. Thanks Chris P. Super job! Well, who would have thought that I could be so lucky to pick up another nail, but on another tire 3 weeks later, so that would need another new tire? Yup, it happened. I should buy a lottery ticket. Back again to see my new best friends at Discount Tire. This time Tanner, Darren, Matt, and another fellow helped me out. They had to order my specialty tire and I went back in the afternoon to have it installed. Pray that i do not find any more nails anytime soon. Thanks guys! read more

Discount Tire - My technician Chris P. Great job replacing my tire. - Tires Near Me - Albuquerque, New Mexico

Dominick is the best!! Kind and very very professional! Thank you for being so very honest and hardworking!! I highly recommend this shop!!! read more

When I came in to get air in my tires they immediately noticed a a bubble that was forming. When I had to go pick up my partner it popped right as I got back to Discount tire and they were able to do a quick replacement and got me back on the road safe and sound in under 20 mins. The senior assistant manager Adrian personally helped us out and was all around a stellar guy who really cares about cost-effectiveness and costumer safety. read more

took 3 hours to change my tire and do an alignment they didn't even move my vehicle for 2 hours they told me it would take an hour Or two but they where wrong read more

My daughters and I ran over a bolt this afternoon and our tire was leaking air. Triston got us in even though it was closing time. They repaired it within an hour. We appreciate their hard work and kindness. Thank you so much!! read more

I went here after big o told me they couldn't fix my tire due to tread they said. Came here and Cole came and checked it and said the tread was fine and they could fix it. They were really busy and he still took the time to help me. I'm very happy with Their customer service and not just trying to get a sale. We will continue to do business with them. read more

Hello everyone who is looking for a great tire center and great service. Just went to Costco, Sam's Club received poor customer service. Needed tires all around and after shopping around went to this location and as soon as I drove up I was met by a young man who was welcoming and had me park and then escorted me right inside the entrance. Told him what I needed and we priced tires and he even went to the back brought me up the tire I selected so that I could see the thread. The price was very competitive with the two worthless stores I mentioned in the beginning of my vent. Listen people save your time and money going all over the place and just go to the nearest Discount I chose this location and will be coming back. I got GOOD YEAR TIRES at a really great price on the spot. Waited about 45 minutes or less and drove off feeling safe. Thank you to all the store members who made this experience so welcoming. And especially the young man who greeted me when I drove up. read more

Discount Tire - Young man who greeted me and made my experience so nice . I will be coming back. - Tires Near Me - Albuquerque, New Mexico

Great experience replacing tires for a fleet vehicle. The appointment process was simple and reassuring. I let Discount Tire know that I had a fleet vehicle, and I asked if they had tires available for it. They said yes. Checkin was also smooth. Someone came out quickly to check my car in. The lady had not done a fleet vehicle before, but she was willing to get things right. She asked questions, called the company, and received help from her manager. I was pleased. The tire change went quick with no issues. read more

Successful businesses always have a common theme, and that's fantastic customer service. This Discount Tire location follows that model and then goes above and beyond! I had my first blowout... talk about a scary, emotional experience. I didn't even hesitate to ask the tow truck driver to take my car to Discount because of phenomenal experiences I've had with them in the past in other states. Low and behold, I walk in the door and the gentlemen that helps me looks oddly familiar. Turns out he was present in helping me many years ago in another Discount location in a different state! I am thrilled he is now in New Mexico at this Discount Tire location! Thank you all, technicians and John, for helping me quickly, kindly, and professionally. I will recommend everyone to this wonderful location where everyone that walks in the door is treated with respect. I appreciate you! read more

Bought my tires here a year ago. Best warranty on tires I know of. They send me emails when it's time to have a tire inspection so I just make appointments online. The process is very fast. This morning they were done with my tire inspection in 30 minutes. What's not to like? read more

Excellent service by Eric. Prompt service. Attentive. Honored guarantee with arguments.. read more

My back passenger tire had a bulge. The first Discount tire in Rio Rancho sent me on my merry way Monday with it like this and I noticed this afternoon when getting gas. Went to a different location and the manager was like, umm..you hit a pothole and have a leak. I don't know how the other store missed this but you need a new tire. We go inside for a quote, I have a Subaru. All 4 tires must be replaced to keep my car warranty. He said, well I have good and bad news. You do need 4 tires, good news is you bought tire insurance when you got these tires 2 years ago. That covers the bulging one. Then because the first store screwed up, he covered a second tire. Then gave credit back for the other tires because I didn't get to use their full life. Because of my day job good tires are a must for me (I lead hikes, backpacking, etc.). I go with Pirellis because they are good tires, worth the cost to me. The manager Luke is top notch and this place had me in and out with 4 new tires in 20 minutes. read more

I've been coming to Discount forever and they have always been honest, fast, and friendly! iI's a rare thing these days and it keeps me coming back! read more

They were able to get the fuel pump and install it very quickly. I definitely will go back to them. People were courteous.

Can't say enough about what great customer service I received last week! I was having a shaking/vibration in my Kia Sorrento and had all tires balanced but this continued. I took to my car to the Kia dealership I had been going since I bought it and told them what was going on. I left it there and after a few hours they called and said they needed to balance all tires and if that didn't work they would do an alignment and if that didn't work I must have a bent rim! I had already told them I had just had all tires balanced and that I knew it wasn't an alignment problem. So they wanted to do at least 2 or 3 different procedures that I would have to pay for! I declined because I didn't have any faith that they even knew what they were doing! I picked up my car and ending up paying $85.00 for them to diagnose nothing! I then took it to Discount and my husband explained to Chance what was happening and he said he would personally see what was going on. He immediately diagnosed the problem. One of my tires was more worn that the other 3 due to them replaced and with an all wheel drive vehicle it caused the problem. (Seems every time I get a flat it's in the side wall ) Even though I ended up having to buy 4 new tires and it was cheaper than a bent rim we kind of thought was the problem (my rims cost $600.00 plus a new tire) it took care of the problem and my car is perfectly fine! Chance was great and we highly recommend him and this Discount Tire Store! read more

Had a fabulous experience at this discount tire location. Jeremiah went above and beyond to put our mind at ease and provide experienced service. Can't recommend this place enough. Reasonable prices and quality products. The speed of service is unheard of. Again can't thank Jeremiah enough for his expertise with a smile. I recommend a pay increase for this young man he is working his tail off. read more

Been here several times. Figured it was probably time to leave a review. Never had any issues here, staff is always courteous, and the price is always right. read more

I love Discount Tire. I've used them for years and when I move I get aligned to the neighborhood store. This one on 528 is always friendly and professional. I just met the new manager Devon who introduced himself and the technician Tanner, both very nice. In and out for a "free" flat repair on a new car with tires I didn't even buy here. That's why they get ALL of my tire business read more

I am really reluctant to write reviews for non-local businesses, but I had to make an exception in this case. I came in here 1 hour til closing time expecting to either get told "no, we can't get you in today" or to have to wait a couple hours for the service to be completed. I ordered tires and they were put on and ready go within a half hour flat. I will say that the price is a bit steep, but overall the service here is top notch. I highly recommend this place to anyone needing a new set of wheels. read more

I bought tires here about 6 weeks ago. The service level here is amazing. Pricing is competitive unless you take into account the service you get then... BEST DEAL IN TOWN. Thanks to the entire crew including JUAN CRUZ read more

Been buying tires from Discount Tire for years, always received good service but none better than today! Recently bought a set of BFGs KO 2s for my 2001 Chevy 2500 4x4. For some reason tired never rode nice. Only have about 2,000 miles on them. At about 45 and 70 mph tires would vibrate. Took my truck in to 3 different Discount Tire shops and although each attempted to correct it wasn't until today that Mike Barela took care by replacing the tires. Mike gave me a fair credit for the BFGs and got me into a new set. Great , no Outstanding customer service by Mike! I recommend talking to him for your next set of tires! Thank you Mike! read more

As the first yelper said, yes they will go for the (quasi-hard) sell, but I was quite pleased with the whole experience. went in to get two used tires, as mine were pretty much shot, but still had maybe a few thousand left on the fronts....ended up giving me $33 credit, per tire, for my old ones, which reduced my out the door price for new x-type Goodyears to $391. Not too shabby for a Subaru Outback, especially considering I paid over $600 for my previous set of Michelin tires. Was out the door in well under an hr, and everyone was quite pleasant to deal with. Made a fan out of me, thanks Discount tire! read more

Great customer service from Mr. Bloom the store manager. He listened to me and knew how frustrated I was with the Rio Rancho store. He took much better care of me so I will keep on bringing in new customers and attend this store even though I live closer to Rio Rancho. Coming back in May to buy some killer wheels for my cruze and I will be sure to ask for Mr. Broom. Thank you again. read more

I had a slow leak on one of my tires. Been having a horrible week. I went to discount and as busy as they were, got excellent customer service. Polite, efficient and Courteous. They turned my whole week around. Thank you! read more

I had this Discount tire store remove my two rear hybrid tires and put my street radials on for an out of town trip. When I came back, the man who claimed to be the manager said he couldn't legally put my hybrids back on because they didn't have enough tread. He completely ignored the wear bars that show I have about 30% wear left. So, either he's ignorant about these tires,(which I purchased at this store), or, he is just a liar. I believe the latter. These Nitto tires are made to look like they do and I do not "burn rubber'. They only had 10,000 miles on them. This "manager" was just trying to sell me $900.00 worth of tires I don't need. In 40+ years I have purchased 1 tire at other than Discount. I have 4 vehicles that will never have another discount tire on them. read more

Took my Jeep to get my tire fixed after a nail punctured it. The workers were very kind and helpful. They said the wait would be about 45 minutes... Well, an hour and fifteen later my tire was fixed, but who can complain when they did not charge a penny. Great service! I will be back, but next time I will bring a book. :) read more

Luckily I was less than a mile from this place when my tire went flat. Tanner checked me in. He also checked my tires and let me know the tread was good. Super helpful and courteous. Oscar found the nail in my tire and patched it. Then he checked the pressure on the tires that weren't flat. There was hardly any wait at all. They were so friendly, and refused to take my money! I guess they fix flats free?!? It made my day. Based on today's experience I would definitely return here and recommend DT highly. read more