I wanted to take a moment to recognize Oscar for his outstanding customer service. Yesterday, I discovered a screw in my tire and stopped by the nearest location, as I had previously purchased my tires from your company. Oscar took the time to thoroughly inspect the tire and determined that it was unsafe and could not be repaired. While I was not expecting to purchase a new tire, Oscar went out of his way to minimize my cost and handled the situation with genuine compassion, keeping my safety as his top priority. His honesty and willingness to help truly stood out. Thank you, Oscar, for going above and beyond--it is greatly appreciated. Sincerely, ~Eric Richardson read more

Waited over 20 for someone to help me. Nobody else in line. Zero customer service decided to go to a different locution

Schomp Subaru had told me that I needed an alignment when I was in for regular service. I decided to shop for price. Schomp had quoted $149. After a few weeks, Schomp sent me an email offering $40 off. Discount's price was $89 I was met in the parking lot. The service person took care of checking me in. In short a time, the mechanic came out showed me the results of the test which showed that I did not need an alignment. Five gold stars for Discount Tires They are honest and trustworthy. Schomp, not so much. read more

Customer service sucks! Don't go here! They make you wait for hrs! They don't care how long you wait! This place sucks!

David was amazing and so kind. every time I come here the people are so sweet and helpful.

I only drove through to have my tire pressure checked but the service was great. It was a cold day and there were two young men handling the long line of cars with ease. Additionally, one of them was taking time to talk to each person even though he could have easily just silently checked the pressure and aired up tires. Oh and did I mention that this service was FREE?! read more

Service was friendly, place is clean. Up sale was low key and not pushy Veterans don't forget to ask for your discount. read more

I could have died because of their incompetence. I recently had them install new tires and air sensors and had the alignment done. They didn't tighten the tie rod nut when they did the alignment so the nut came loose and my front passenger tire completely disconnected from the steering wheel. The tire went completely sideways the car skidded to a stop in the middle of the road. Luckily I was going slow on a gravel road. If this had happened on the highway the car would have likely rolled. I had the car towed to the nearest garage and had the nut tightened properly. That mechanic made it very clear that should have never happened and was clearly the fault of whoever did the alignment last. A separate mechanic also confirmed this. They simply didn't tighten the nut down all the way. I contacted them about it when I got back to town. Rather than discuss it with me directly they immediately transferred me to an out of state call center to file a claim. 2 weeks later they denied my claim stating I had insufficient evidence. I sent them copies of the receipts including a note from the mechanic who fixed their work stating that the nut was clearly not tightened properly. I even sent them pictures of the car being towed. What more do you need? Beware you're quite literally putting your life in their incompetent hands by going here. And if you come out unscathed they won't take accountability for their actions. read more

Had 2 tires replaced this past week and after leaving the car wash yesterday noticed that my 2 rims they worked on have scratches ALL over them somehow from the lug nuts being removed and reinstalled. I clean my truck frequently and always clean the wheels good. These are all new scratches and were not here prior to my last visit. While this place is hard to beat on price and convenience they do not care about quality of work. Super pissed about my rims will not be using or suggesting this location to anyone!!! read more

Everyone on this team was very nice and helpful. I had a tire blow on the highway and they covered it without seeing the actual tire. They took care of me, were quick and efficient, great customer service I highly recommend this location ! read more

I had an excellent experience at discount tire! I came in for a tire repair and I was impressed with how Josh the technician helped me and explain to me with patience on what type of tires to get for my 2022 Infiniti Q 50. He gave me excellent recommendations. I will be coming here from now on his honesty convince me to buy four tires for a great price. read more

Whoever I talked to on the phone sucks at their job, I stated I had aftermarket suspension items and asked if they fix my CAMBER and TOE... I was told yes and I brought my car in the next day. When I went to drop it off I told them the same thing and they said they could get it done... 2 hours later I get a phone call saying they could not do my alignment :/ I go and pick up my car and I'm on my way to a different shop and I notice my car is bumpy as hell and my TPMs light is on... I thought nothing of it as they also just put on a new set of tires... I tell the new shop and they check my tire pressure and all 4 of my tires are at 55psi the max rating for them is ONLY 50psi and my pressure is supposed to be at 33psi would not recommend... they also got holes in the windows at their shop fyi read more

i received great customer service and hospitality from kali and the whole team. will most definitely be back!!

Bought tires here a few years ago and have been back to the same location on Havana a few times. Once because they reminded me it was time to rotate tires, once to have them check the pressure (didn't even get out of the car), and most recently I found a big screw in my tire. With the screw I called to make an appointment, but Dave said they take walk-in's. Arrived, got checked in was told the repair would be free but I could expect a 90 min wait. No big deal for a free repair! About 25 mins later a smiling young man Ishmael(?) was already finished. He made the repair and aired up all my tires! Anyone can sell you tires, it's service that makes the difference. I will be buying my next set here for sure. read more

Dave is the nicest guy and gave me the best experience here. He was super knowledgeable, wanted to give me the best value he could provide, and went above and beyond to help with my tire needs. Would definitely recommend. read more

Bought really expensive winter tires, told I can swap out my summer tires each year, at no cost, but was told I cannot swap two of my tires because of "risk" but they are brand new tires! And he had the audacity to sell me tires! This company is a bunch of scammers! Cancelling their credit card which I used the other day to buy tires for one of my other Mercedes! And guess what? The tire shop right next to it and they had no problem swapping them out and if they were concern about "risk" they should had swap the winter tires I had cause those were in a bad shape, but the DT guy didnt even bother. Hope your greed ran your business to the ground! read more

This is a well deserved review and it shouldn't go unnoticed, I came in on a snowy thursday afternoon 30 minutes before closing with a nail on my front driver tire and i needed wiper blades. I walked in and CJ greeted me and did not hesitate to help me with my tire and wiper situation even though they were almost closed and had no time. CJ was prompt , friendly and did a very fast and efficient service. Definitely well deserved 5 star and will definitely be coming back here! read more

I was having an awful day, and then on top of it, the pressure sensor went off for one of the tires on my car. I pulled into discount tire and asked them to take a look for me. They took a look at the tire and got it replaced for me in no time, and made sure that I was set up with the best pricing option for that replacement and coverage for all my tires moving forward. Everyone was so friendly and so efficient; it really turned my day around and I am so grateful for the help. read more

Super fast when you schedule an appointment and super friendly service. I called to order in tires for my type of vehicle. The person on the phone Trevor, was very helpful and answered all my questions regarding the car tires and warranties. As soon as the tires I ordered arrived they called me to confirm my appointment. If this location or a location you visit does not have your tires it usually only takes one to two business days for the store to bring them in. Then I went in at 1 PM on a Monday and picked up my car at 2:30 PM. However the car was actually done at 1:45 PM, but I walked nearby to enjoy lunch. This was the first time I got new tires and literally waited under an hour to have them installed. It's also great because you pay in advance before the service so when you pick it up they just hand you your keys and you were on your way. It was so convenient and easy. I highly recommend booking an appointment with this location OnHavanaStreet. Thank you to Lawrence, Aaron and Kevin for your friendly and quality service. When you are waiting for your tire service I highly recommend walking over to nearby restaurants to kill time while you wait. There are so many delicious and affordable options in walking distance from this discount tire near Iliff and Havana. Pro tip: Schedule an appointment for your tire maintenance @discount_tire then walk over the @john.propp #HavanaPlaza or @kimcorealty #VillageonthePark to eat lunch and support a local restaurant while you wait for your #tireservice Lots of options nearby to #EatOnHavanaStreet: @tofuhouse1962 @cocolococolorado @yemengrilldenver @first.watch @jerseymikes @tqcorona @seoul.mandoo @thanksoolpocha @sushikatsuco @addis_restaurant read more

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Big shout out to Luis and Ari for helping me get fixed a trashed tire due to a large deep screw in the sidewall of our friend's young RN daughter who arrived here from Missouri. Since the other tires were nearly new, I had to find an exact replacement as Discount didn't stock these Yokohamas. Finally found it and brought it over to Discount and they did a great job mounting, balancing and taking care of the Toyota Rav-4. Good job guys! Keep up the rest customer service! read more

I have always had great service with Discount Tire. Have now purchased tires for three different vehicles. Two jeeps needed off road tires and I now have a Smart that I needed snow tires. Not easy to find in March but Dave found them and got them in earlier than expected and mounted the same day they arrived. Bring on the Colorado March storms! read more

My tire pressure light came on 5 min after leaving the house at 9am on a Saturday. I stopped to fill up with air and saw a screw in my driver side tire. Discount tire was the first on a google search that was open and had walk-ins listed on their site. David checked us in, carried great conversation and had us in and out with a patched tire in under 45 minutes. Will be visiting again in the future(hopefully not too soon)! read more

Discount Tire - Screw in tire! - Tires Near Me - Aurora, Colorado

Been here multiple occasions from minor leaks to tire rotation to getting all new tires. They took care of me every time! They have fair price and great customer service. Love the link that let you check your vehicle status online. I recently came in due to a slow leak on one of my tires and they even fixed it for free. Thank you! I really appreciate reliable and honest businesses like this one. Come see them for all of your tire-related needs! read more

I hit a pothole this spring and destroyed my tire. Took it to discount & got a new tire, but my car was still making noises that didn't sound right. Took it back for them to look at several times throughout the summer. They told me I needed a whole new wheel. Got that done and it was still making noise. On about the 6th visit, a manager FINALLY had the sense to take the car and drive it so he could hear the noise. Turns out it was a broken strut I had to get fixed at the dealership. I am now back at the dealership 8 months later getting a sensor for the tire they worked on, as they didn't put one on when they installed my new wheel. So much time (this has been an 8 month saga) and money wasted because of crappy, half-assed service from this place. I'll be steering clear of any Discount Tire from now on. read more

I came to the store at Havana and Iliff in Aurora, CO to have my tire pressure checked. As soon as I was ready to pull up, an employee tells me they are closing the tire pressure checking station, as they have a delivery coming. I asked if he could check the pressure, as it only takes 2 or 3 minutes. He said no. Due to the busy traffic on Havana, it took me over 5 minutes to be able to leave. The delivery truck still had not arrived, so he could have checked my pressure. This is poor customer service if I have ever seen it. read more

Fantastic service. Had a flat, came to get a repair, they did it in maybe half an hour on a busy day, no charge. Facility was extremely clean and comfortable, staff was engaged, helpful, and knowledgeable. I was very impressed and know where I'm getting my next set of tires. read more

My tire was really low and I needed it checked quickly and on my way. They found a nail in my tire and had my car ready in 30 minutes at no charge. I was able to make my planned breakfast safely!!! I'm a 69 yr old female and a safe car is everything to me. This shop is always accommodating and friendly. I really appreciate such great service. read more

their customer service changed totally. I checked in around 9:20 to get my flat tire fixed but after waiting for an hour my tire has not been fixed. it seems like they only do take care of you if you buy a new tire. if you show up to get repair good luck as they will make you wait forever. it's a shame what they do and how they treat their customer. read more

Avoid at all costs. For some strange reason, they don't do tire alignments. And forget about any help if you have a low tire that needs air- they will request you get an appointment. They will talk you into the most expensive tires, because alas, they have nothing in stock. Ever. I can't believe that with this many Discount Tires in town they need to have things shipped in that take weeks. Get a warehouse, Discount Tire. And for heaven sakes, offer a tire alignment so that I don't have to go to another place after I buy your stupid tires. read more

I made a late afternoon appointment for a low tire. I got in and registered. Used the online app. People are honest Nd treat everyone respectfully. Rhank you read more

Lack of integrity. I went to discount tires to have a tire patched up that I bought from a different company. Front desk looked at the side of the tire with me and checked it in. THE CAR DID NOT MOVE. 15 minutes later was called to the front with them stating that there was a nail in the side wall and need a new tire. I'm still looking at my vehicle that had not moved. Declined getting a new tire. Went to the dealership where I bought the tire, who actually remove the dryer and stated there was a nail in the tread. Tire patched without a concern. Be wary of those companies up charging for services not needed. read more

Another great customer experience from Greg F. Our SUV caught a screw on one of the tires Greg explained because it was on the sidewall so it can not be patched. If the hole was from middle of the tire Discount usually patches it up for free (picture attached). I believe in the integrity of this company because they've patched tires for me previously free of charge. I also like that even out of state in CA (called Americas Tire) they can pull up my profile and knows exactly what vehicles and tires I currently own. I purchased 2 new tires and I highly recommend the 3 year Road hazard warranty, the cost is about $15 per tire and they will repair or replace the tire at any of their locations nationwide. Discount Tire with fast service will always be my go to tire shop. read more

I came for a free air check. I thought I was going to wait a long time, but an associate popped right out. Riley was full of knowledge and not only informed me about my tires and was great at explaining everything I asked. I've been here before and haven't had pleasant experiences with other associates. Such great customer service from Riley. I will be returning and especially asking for Riley for a tire check and when I return for new tires! Thanks Riley! read more

*********************************************** Update. The manager (Jose, I think) came outside when I left as he became aware of the situation at hand. As I was beyond frustrated and did my best to exit the situation because I was making my own anxiety escalate just continuing to speak on it, he stated he'd do his best to correct this situation. The following day, Trevor, the AM, called me directly to resolved the issue. I am thankful that they recovered greatly and all tires on my car have been taken care of. Nice . *********************************************** --------------------------------------------------- Another story about unprofessional customer service! Ready?! Came in on Thursday (03/11) to address a tire that keeps deflating. Tony Huynh. Was really professional (at first). Told me there is a puncture in the wall of the tire and irreplaceable. No problem, I have a warranty and am cool replacing the tire. So far, no problem. Tony proceeds to tell me "...the closest (identical) tire is in Pueblo and (with the upcoming storm) won't be here till Monday." I'm cool with that. I asked for his card and instead he prints my receipt (??) with his name and number on it and says he will call me "immediately when it comes in". Until then, he says I will need to keep up on the tire and refill it with air as needed until my tire comes in. Cool, right. Easy. Now it's Tuesday (03/16). No call, no nothing. Storm passed, refilled the tire at home and at the gas station and no call yet. So I call them. Now, the AM says, " Well, Tony transferred to another store and text the manager on Friday telling him the tire was not in Pueblo. The AM that Tony text, supposedly ordered the tire from Nebraska and never contacted me to tell me the tire won't be here for another week (03/22)!!! Firstly, Tony shouldn't of left that task on the Assistant Manager and should've followed through with ordering the tire and contacting me. Second, The Assistant Manager, should've contacted me as soon as he knew the tire was going to be delayed and let me know "Out apologies, we fucked up. Your tire won't be here until Monday (a week and a half after I initially came in)! Now I'm here getting a "loaner" tire placed on my car until the tire gets in. My discrepancies are: Communicate with your people and keep them in the loop so we don't feel ignored and annoyed with having to refil a tire while waiting for a replacement. If I would've known it would take a week and a half to get the new tire in, I would opted for a loaner to begin with. Aaron, upon the news, should've contacted me and gave me an update, along with an option like "Since we fucked up and misquoted you on the arrival date on the tire, can we put on a replacement tire until the new tire gets here?" Instead, nothing.... Just left in the dark. Now tell me, how are you guys going to make up for this? I'll wait... read more

Awesome customer service! They inspected and patched my tire for FREE. I had never been here before but that's a brilliant way to keep a customer for life. My tire had a large nail in it and was nearly flat. They got my in and out in about 40 minutes on a busy day. I'll definitely come back for tires when I need to purchase them. Clean facility and nice people at every interaction. Thanks for your help! read more

I came in yesterday for a simple plug for my tire because I had a nail in it. The gentleman that helped me was named Armondo, he was very professional, efficient, and patient being that I had no idea about the whole process or that y'all even plug tires. He got my tire in and I got a text that my tire was ready for pickup in less than an hour, fastest service I've ever received! Thank you Armondo and the Smoky Hill team for helping me out at the minute and not making me feel dumbfounded about the whole process, y'all saved a girl's day. read more

I will have to say that out of all of the Discounts that I've been to, the parking lot at this place is an absolute shit show. Minus 1 star for a parking situation that is absolutely one of the worst thing that I've encountered next to a mall at Christmas season. At least they acknowledge it. When it's bad, they have a person standing at the end of the lot manning a set of road cones to prevent people from even trying to pull into the lot. Just park nearby and walk over if your legs aren't broken. They'll get to you when they can get to you. The staff here is pretty damned good though. They really go out of their way to help you, to get you what you need, and to get you back if something goes wrong. They have beat my time estimates every time I've been here. Fair warning, the line here is regularly out of the door. Be patient. It's worth it for your level of service. Don't forget, you can always make an appointment too. Don't be upset if you walk in during a snow storm with the other 150 people who had the same idea and you stand in line for 45 minutes because of it. That's not their fault. Good customer service is worth the wait these days. You get what you put into it. read more

I had walked out to a flat tire at 5:30 am and didn't even know where to start at that time. I scheduled my appointment for 9:30a thinking I would be late to work but figured I'd drop my car off when they opened at 8:00a. My husband and I walked in at 8:15a and they had finished our inspection, tire change, and everything by 8:26a! The guys there were super personable and absolutely helpful. Highly recommend! read more

I bought my tires from another Discount Tire location but while traveling, found my tires getting flat every 2-3 days. I come in, and a very helpful employee fills up my tires and points out one with a nail in it! Scheduled an immediate appointment. Service was excellent. I would definitely come back to this location! read more

Discount Tire - Tires Near Me - Aurora, Colorado

I found these guys who had good online reviews. Needed help with a nail in my tire, involving the outside wall, and ended up buying a pair of Blizzaks. They were courteous, knowledgeable and fast. Drove away happy. Now I've returned for a winter tire swap. Did it at 8am on a Wednesday. Guys opened the store, came right out to the parking lot to meet the first 3 of us at 755am, promised that I'd be done in an hour and was done in 35 minutes. Great explanations, no nonsense. Quickest tire service I've ever had in Denver. And done right the first time. Highly recommended, based on a couple of interactions. I'll be coming back. read more