everything was great ! we needed air in our tires and Alexus was very helpful and nice !

I went to this location on Broadway in Chula vista after looking for a while. I visited a few tire places in Chula Vista and was getting disappointed and frustrated until I found this place. I was surprised of the professionalism of the staff in general and the way a young man who took care of me (unfortunately, no name tag). After asking many questions regarding the tires I wanted, he was very patience answering all. Originally, I was going to buy only two tires but end up buying all 4. The service was excellent as well as the ambient. I will definitely recommend this place. Two Big Thumbs Up! read more

Over the past few years, we have made some amazing connections within the discount tire company, and their service in the stores has remained unbeatable. I was lucky enough that I got to meet Joe the manager and took phenomenal care of my vehicle and helping find a great new set of tires for my vehicle. The staff is very communicative. They are very informative and making an appointment is a breeze online. They even offer tracking your greeted quickly when you go in there's literally nothing more. I can ask for from such an important purchase. Thank you Joe and team see you in 5,000 miles for my rotation read more

I have been to Discount Tire maybe 8 times. My latest visit was very pleasant, convenient, & timely. Victor is well informed and gives great advice. He is patient to answer all questions and elaborate with additional data so you feel confident about inquiries. I like that he ordered the tires same day and said I could leave my car on site. Victor is on site not just to work but to make the customer happy, I wish more people were like Victor. Thank you. I would recommend to everyone that if the low tire pressure sensor is bad replace them all, this would have saved me a headache. I am also happy to hear they do alignments! read more

Came to Discount Tire in Chula Vista for a new set of tires and got a great price! Louis took great care of me and made sure I got exactly what I needed at an awesome price. The whole team was welcoming, professional, and provided excellent customer service. Thanks again--I highly recommend this place!! read more

I've been coming here for years. They have great customer service with friendly and attentive staff. I needed new tires and they had what I needed and gave me suggestions. And since my tires were rated "3" they gave a a little discount on the price. Certain days like Friday and Saturday are busier than other days but, they still gave excellent customer service. read more

Had to get my wife's punctured rear tire replaced. Luckily we bought the insurance for all tires when we replaced one last year as this came in handy and basically paid for itself. Service was great although the wait was a bit long but understandably so. Would def come back to this location. read more

Discount Tire - All done with the replacement... - Tires Near Me - Chula Vista, California

This has become my fav Discount Tires, I still like the other ones I've gone too, all of them have great customer service. This one just reaches another level of customer service & it's not as busy here & they seem to work a bit faster. I had a little mishap nothing big at another Discount but it was too busy to get it fixed at the moment I went back so I came to this one & wow, they were great. They apologized for the mishap the other Discount did & helped me right away & didn't charge me for the part I needed to get which was $60. Tho it's a bit farther for me as I live near the H street one I still come to this one if I have time to drive to it. Gone a few times & they are very friendly, fast & good. And what I love also is that they have a Frutas Deli next door, so you can go next door get a bite to eat as you wait for your car, eat fast tho because they work quick here. Thank you Discount Tires for overall being the best Tire place in the world especially this one on Broadway in Chula Vista, keep up the good work & see you guys soon but hopefully not too soon :) read more

I went back into the store and discussed the issue with Joe. I want to acknowledge while I was upset because of the initial incident Joe made this right. I really did not give him a chance to explain why this was done, and I feel that was disrespectful to him. For this I Apologize Joe. Being a Female going into these types of places it can be daunting. Joe mentioned he had spoken with his Staff about the practice of informing the Customer before they are charged. To reflect a more transparent transaction. I want to be clear here: They are Customer Centric here (just need to work a little on transparency) and This is Top Quality in my Book. Thank You Mr. Joe Fritz read more

Super professional and easy to work with. No pressure from the salesman. Just gave me what I needed and did it with a smile on his face. Louis was friendly and personable. I would definitely recommend working with him. read more

Always a great experience with this location, Louis N was great! Explained everything in detail. Super nice! Had to buy new tires and I left very happy! read more

Costco quoted me higher price for an appointment for tomorrow but I decided to come to discount due to having a good history with Discount tire. Idel the discount tire front desk representative right from the beginning was super courteous, personable, joked around, and gave me a deal. Costco had a competitive price but I asked if he could price match and Idel gave me a lower deal. Spoke with his manager and congratulated him on the good employee he has. Deserves a raise. Outside of the deal he gave me, he was really customer service focused, personable, provided me with education about my tires and maintenance, and just down to earth. I joked around that Idel provided me that customer service only seen back in the 80s or 90's. Thanks Idel. May God bless you and your family read more

Discount Tire - My old worn tire - Tires Near Me - Chula Vista, California

Customer service is top notch at this location. They are very kind and informative. I go here for all my tire concerns because I know they will do a great job. They are very knowledgeable. Thank you Discount Tire Staff for maintaining great service and quality. read more

Discount Tire - Garage - Tires Near Me - Chula Vista, California

Incredible experience at this Discount Tire location in Chula Vista. I truly appreciated that they didn't upsell me on every little thing. The team HUSTLED: everyone ran from place-to-place and my tire rotation was done in minutes. There's a wonderful covered outdoor seating area while you wait, as well as numerous eateries and a mall in walking distance. Recommended without hesitation and looking forward to returning. read more

Discount Tire - Tires Near Me - Chula Vista, California

This location alone was great! Joe/John sorry we can't fully remember your name but your service we will never forget. They were quick and understanding with our situation. In and out of there in less then 2 hours. We had our one year old so that was such a blessing! Thank you making such a frustrating situation better. read more

I wanted to recognize the manager at this Discount Tire store. Me. Joe Fritz He went above and beyond what is "normal" for a business nowadays, in making sure that I was taken care of and my 2024 Subaru OB XT was fitted with outstanding Toyo Open Country AT/III tires. I will continue to take my car to his store because I know he cares about his customers and has outstanding values and beliefs that he brings to his store and employees! This is a solid Discount Tire store to shop at! read more

Discount Tire - My 2024 Subaru OB Onyx XT with new shoes - Tires Near Me - Chula Vista, California

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Pulled up to get the air checked in my tires. Waited by the designated cone. Employees working in the garage looked at me and two employees walked by my truck and not one acknowledgment that someone will be assisting me. After 10 minutes I left. What happened to customer service? I recommend the H St. location. Good service there. Even if it's for an air check. I'd give zero stars if I could for the Broadway location read more

My name is James C. and I just purchased 2 new tires at Discount Tire 600 Broadway st Chula Vista on 4Feb25. All employees were courteous and kind. The Supervisor Joe and David were Outstanding, Truly Professionals. These guys answered every question my wife and I had about the tires and more. I Honestly recommend this business for anyone looking for knowledgeable Professionals when it comes to tires. Thank you so much for hiring people that know what they're talking about. We're definitely Happy Customers. God Bless read more

Great experience at Discount tire today in Broadway and I street Chula Vista. I made appt on line last night made them aware I was on my way. Victor was both professional and personable. A wealth of information on my tire questions. Patient with me and I was in and out with awesome new tires in about an hour. Which is dang good because you all know I am a chatterbox! Haha Great job! Thank you for being so helpful. Happy New Year to read more

Discount Tire - That's a darn good looking tire! Phew! Hot! - Tires Near Me - Chula Vista, California

My 37 in tires we're worn out got them replaced, Joe is a great guy friendly, knowledgeable, didn't pressure me to buy the most expensive tires showed me options and price ranges that will fit anyone's budget and he is also the same guy who sold me set of 4 tires for my Corolla few days prior, thx again Joe I'll see you next time! read more

Discount Tire - Came in for 37's thx Joe!!! - Tires Near Me - Chula Vista, California

My tire popped and Joseph was able to get me situated with proper information and appropriate maintence on my car!!!

They provide excellent customer service, and their prices are very affordable--better than most places I've been to. I dropped off my car and it was ready in about 45 minutes. While waiting, I had the option to relax in their lounge area or sit outside on the patio. Overall, a smooth and pleasant experience. read more

David is Awesome ! Great Customer Service! Fantastic Ambassador to your company... Definitely deserves a Raise. Ty Discount tire for a Service thats Free ! read more

Great location! The employees are top-notch. I got lucky on a busy Friday and they were able to fix the nail in my tire within 30 minutes.

My interaction was with David Diaz, super professional and very helpful. He made my experience very pleasant and was super patient with helping me. I'm not hopeful for another flat tire, but I do hope I'm around this discount tire when it does happen. read more

Went to this shop to inquire about a persistent TPMS light despite tires seeming to be okay. David explained to me other reasons why light could be on. No upsell on anything while I was there other than letting me know Discount had better deals than Costco. Didn't charge me while there for this easy diagnosis. Everything turned out to be fine. I will return for new tires when the time comes. He was professional and courteous and even offered to give me a tire pressure gauge he had on hand. read more

Customer service is a joke. They gone some people better treatment and phone call priority.

The quality of customer service I received was amazing and the person who helped me just went to far and beyond and was personable I'm big with customer service and that's whatI got value 10/10 read more

DIscount Tire in Chula Vista on Broadway was great--last minute, and on a Saturday morning--to change out four tires on my travel trailer. Best of all, they were next door to Frutas torta restaurant--very tasty place to hang out waiting for the trailer tires to be installed. I was in and out within an hour (didn't make a reservation--just showed up and they got me in). Friendly and capable staff. read more

This Discount Tire location is the absolute best. From Joe finding the Pireli tires I needed and getting them quickly to Isael's great service everything they do was superb. I was impressed by the service from start to finish and I would highly recommend them to anyone needing tires. Their prices at Discount Tire are excellent as well. read more

Never come here service is horrible. Waited two hours for a windshield wipers. Management kept telling me 10 more minutes for two hours.

The TPMS light came on in my wife's car and the first place that I thought of to take the car was Discount Tire. Yes, they did break one of the wheel studs on a former car of mine ten years ago but they owned their mistake and reimbursed me for the repairs. They also ordered me some tires four years after that incident and really gave me a great deal so they redeemed themselves. Fast forward to today when the TPMS light came on in my wife's car. I decided to drive to Discount Tire to see if they could help me and while I was there, they discovered a nail in one of my tires. Although I did not have the time to wait for repairs, I returned a few hours later and they had the repairs completed within thirty minutes AT NO CHARGE! Thanks for everything Discount Tire and stay safe! read more

Discount Tire - Waiting for them to fill the air in my tires. - Tires Near Me - Chula Vista, California

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I've always came to this Discount Tire. I live in the East county and I stopped in today to replace my front tires and was pleasantly greeted by Joe! He was very helpful in finding me the best affordable tires for my car. I don't know anything about tires! He also answered all my questions. Friendly employees and Talk about fast service! I didn't even have time to finish my sandwich when I received a text telling me my car was ready! This shop was hopping and was running efficiently. I recommend read more

5 stars for Hugo. Called around to compare prices for new tires as I had a flat recently and was due for new tires. When I called other tire places, the calls were straight to the point. I told them the size what I was looking for without being prompted and they gave me pricing. I called another Discount Tire and they left me on hold for 15 minutes before I gave up. When I called this location, Hugo asked me what I was looking for, which I appreciated. After he gave me initial pricing, he got a quick snapshot of my driving habits for their program, Treadwell, and made some recommendations that fit my needs from my car, without trying to up-sell me, and only providing options. I really appreciated the the top notch customer service from Hugo. Service was quick and efficient. I would definitely recommend this location for your tire needs! read more

If you're in need of tires I recommend you check out Discount Tire. It was June of 2022 and I had two tires that were low on thread. I replaced the other two a year back at Discount Tire and thought why not try them again. I plan on selling the car in a year or so once I have paid off the vehicle and wanted to stick with the same brand. A day or two before I scheduled an appointment online for noon. I showed up at around 11:45, dropped off my key and was told my car would be ready at around 12:45. Isaac helped with the check-in process and was helpful. I wandered across the street to the mall and came back. I paid and left before one o'clock and was very pleased with the service. In conclusion, I definitely plan to return. read more

Discount Tire - Fresh rubber! - Tires Near Me - Chula Vista, California

Victor and staff are THE BEST! Every experience is top notch and FAST! 10/10, highly recommended.

Christian was extremely knowledgeable and very professional. Not only did he get me into some new tires he checked my windshield wipers and made sure I was taken care of. We found the right tire in my budget I appreciate you. I felt 100% covered and in good hands. Thank you discount and Christian for taking care of this customer. read more

we checked in our car at 12:30, we didn't have an appointment so they said wait time was 2 to 3 hours, we went shopping, came back 5 and was not done yet. They said were behind. Terrible service, they should've told us that they were behind to come another day and make appointment . please don't bring your car to this location read more

Drove down from Walnut Creek and had an irreparable flat tire when I arrived in Chula Vista. They replaced it for a marginal fee, $12.50, and got me back on the road in less than an hour, on a busy Saturday afternoon. Great crew. They all seem to like their jobs and they're good at it. read more

This Discount Tire is located conveniently by Chula Vista Mall. I arrived 2 hours after opening to get a passenger side rear tire patched from a large screw. I was greeted promptly, discussed my problem, having the tire repaired and happily upsold to getting all my Wipers replaced in around 40 minutes. Happily upsold because the wipers did need replacing, selling at a competitive price and the repair was free. I had a great experience here and will further do business at this locale. read more